Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND comparable experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting
OR equivalent experience
Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy
Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.
Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room."
Insightful listening: asking insightful questions to understand the customer needs, issues, business environment and drivers, and going beyond what is said
Breadth of technical experience and knowledge in foundational AI, architecture design, with depth / Subject Matter Expertise in security.
The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends and knowledge of competitive Landscape: of cloud security platforms and competitors; Subject Matter Expertise in two or more of the following data security solutions: Microsoft Information Protection, Data Loss Prevention, Insider Risk Management, Azure Purview, structured and unstructured data security, Compliance Manager, (Advanced) eDiscovery, Microsoft Priva
Responsibilities
Customer Centricity
Customer Satisfaction - Drive positive Customer Satisfaction & become a trusted advisor
Customer/Partner Insights - Provide feedback & insights from customers/partners
Be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap
Land an end-to-end value prop for Data Security which spans the breadth of understanding regulations, Business Information Security Policies and connecting into the Microsoft Purview Platform, translation business into technical architecture, design and hands-on support towards implementation
Business Impact
Position and deliver solutions that drive Data Security product usage and develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments
Identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable IP
Accelerate Business Value of overall Data Security adoption by improving information security posture and ensuring that the solution exhibits “Secure by Design” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment of data security functionalities
Technical Leadership
Learn It All – Align individual skilling to team/area demands & Customer Success goals
Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes
Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production
Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Data Security platform