About the Role
This role calls for a problem solver with a positive attitude, who will thrive with ambiguity and can operate using a structured and thorough approach. More than anything, you’ll be passionate about delivering for Restaurant Partners and Couriers.
What you will do
- Cross Functional collaboration: work cross functionally with marketing, operations and Customer Support, to collectively build and scale solutions
- Merchant Operations: own the tools and approach used by Sales and Account Management to reduce defects affecting Customer Experience, and improve the operations of Merchants trading on Uber
- Demand Generation: own the tools and approach used by Sales and Account Management to generate demand, growing order volumes for Merchants and achieving objectives such as increased frequency, loyalty, basket etc
- Propositions: own Merchant facing propositions, such as UberOne participation
- GoToMarket: Design how the Enterprise team takes proposition to market, building strategy, goals and operational execution playbooks. Work closely with Sales and Account Managers to create a feedback loop and iterate to raise the bar using collective knowledge
What you will need
- Strong experience of working autonomously and with ambiguity, and delivering results which last
- Past experience in one or several of; Sales Operations, Sales Enablement, GTM, Strategy, Consulting, Strategy & Planning (S&P)
- Solid commercial experience and excellent commercial acumen
- Proven track record of working in a fast paced environment, where you’ve met or surpassed objectives/goals
- Confident in using data to make decisions, with the ability to source and structure data (such as using SQL) a plus
- Problem solving skills, able to think creatively and take the initiative
- Experience in Retail, FMCG and Hospitality preferred but not required
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .