דרושים United States, Illinois, Sales Account Executive

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About the Role:

is seeking a highly experienced and technicalto optimize and enhance our Salesforce platform. This role is crucial for translating complex business requirements into efficient, scalable technical solutions and maintaining seamless data flow across our integrated applications.

System Design & Process Optimization:

• Collaborate with business stakeholders to gather, analyze, and document complex business requirements.
• Design, recommend, and implement scalable, best-practice Salesforce solutions to streamline business processes.
• Serve as the platform expert, advising on how to best leverage Salesforce capabilities for maximum efficiency.

Configuration, Automation, and Customization:

• Design and implement advanced automation solutions.
• Develop custom objects, fields, formula fields, page layouts, record types, and validation rules.
• Manage sandbox environments, data deployments, and the release management process.
• Perform all standard administrative tasks including managing user roles, profiles, permission sets, sharing rules, and security settings.

Integration and Data Management:

• Design, configure, and maintain robust integrations between Salesforce and external business applications such as Slack, Outreach, and Hubspot .
• Develop and manage complex data integrations using dedicated iPaaS tools, with specific experience in Workato .
• Work with APIs and integration tools to ensure reliable and secure data flow between systems.

Quality Assurance (QA) and Support:

• Develop and execute detailed test plans for all new features, configurations, and integrations to ensure system stability.
• Provide advanced-level support and troubleshooting for complex technical issues, serving as a primary escalation point.
• Create and maintain detailed system documentation, including design specifications and process maps.

Requirements:

• Experience: 2 years of hands-on experience as a Salesforce Administrator or Systems Administrator, managing an enterprise-level Salesforce instance.
• Automation Expertise: Expert proficiency in building complex automation using Salesforce Flow .
• Integration Tool Experience: Proven, hands-on experience with the Workato integration platform, or similar iPaaS tools, to connect Salesforce with other applications.
• Technical Skills: Proficiency in configuring the Salesforce platform, including declarative tools and the data model.
• Custom Code: Familiarity with Apex, Visualforce, and LWC sufficient for troubleshooting, performing minor modifications, and collaborating effectively with developers.
• Application Integration: Demonstrated success in integrating Salesforce with sales, marketing, and communication platforms like Outreach, Hubspot, and Slack .
• Data Management: Strong understanding of data security, data modeling, and governance.

If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for.

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We would like you to Apply If :

• Have a passion for being an artist or creator OR proven record in strategic sales
• Proven record in building great teams
• Are excited to attract, recruit, develop and retain world-class talent
• Feel a deep sense of ownership, accountability, pride, and passion for your work
• Experience selling to marketing executives, social media strategists and marketing/branding agencies is a big plus
• A great sense of humor – we do not take ourselves too seriously

What you will do:

• Lead, coach, and support a team of Creative Success Managers who manage a portfolio of enterprise clients.
• Own the team’s commercial targets, including renewals and upsells, and help the team reach and surpass them.
• Provide guidance on both strategic and creative opportunities.
• Build a culture of accountability, curiosity, and collaboration within the team.
• Create and refine internal workflows, that make our operations more efficient and our client experiences stronger.
• Partner with Sales, Legal, Product, Marketing, Enablement and Finance to ensure smooth alignment across all stages of the client journey.
• Lead strategic initiatives that strengthen client relationships and expand Artlist’s presence across key accounts.

What You Will Bring to the Role:

• Bachelor’s degree or equivalent experience
• 3+ years of experience in B2B SaaS account management, customer success, or creative partnerships.
• 3+ years of experience managing or leading a client-facing team.
• Proven record of meeting retention and upsell goals in a commercial environment.
• Strong communication skills and the ability to build relationships with senior creative, marketing, and procurement stakeholders.
• Confident in negotiation, forecasting, and managing contracts.
• Strategic mindset with the ability to connect creative use cases to measurable business results.
• Hands-on leader who leads by example and knows how to motivate a team.
• Comfortable working with platforms like Salesforce and Monday.com.
• Native-level English.