דרושים Support Analyst

Hire, train and develop team members to align with company values, growth and business objectives. Manage and motivate the direct team by correlating performance expectations to business goals – including...

Analyze product usage and behavioral data to support the design and improvement of AI-powered features. Work closely with product managers and engineers to translate insights into productized solutions that enhance...

Provide technical support for both macOS and Windows computers. Work according to SLA’s and company IT policies. Manage your own ticket queue in our ticketing system. Maintain and update our...

Data Analysis and System Management: Execute advanced people analytics processes, perform comprehensive data analysis, and develop and maintain HC information systems, including building applications, reports, and decision support tools. Provide...

Analyze product usage and behavioral data to support the design and improvement of AI-powered features. Work closely with product managers and engineers to translate insights into productized solutions that enhance...

Manage and publish software release documentation and content in the customer support portal. Review, edit, and publish knowledge base articles developed by technical support engineers. Ensure consistency, quality, and technical...

Partner with Product and R&D teams to define success metrics and measure product performance. Analyze user journeys, A/B tests, and feature adoption to identify insights that drive growth. Build dashboards...