דרושים הייטק Support Specialist

Manage, troubleshoot, and respond to customer issues on BMC product and Integration issues, ensuring appropriate resolution time. Responding to and resolving all customer enquiries (via phone, e-mail, web). Identifying and...

Respond to customer inquiries and technical problems through web portal, live sessions, and telephone. Address customer business needs and technical issues through diligent research, reproduction, and troubleshooting while applying acquired...

Manage the Technical customer support team. Provide tier1 support to Cybellum customers. Respond to technical issues, through a deep understanding of the Cybellum product. Understand customers' needs and deliver a...

Analyze, optimize, and implement cost optimization actions over different cloud services. Implement and manage automated tools to help identify cost trends and anomalies. Create financial and usage dashboards. Work with...

Managing the operation of monetization & product activities inside the game through the game’s Back End system: setting up promotions, controlling game features, creating pricing configurations, segmentation, etc. Responsible for...

IT Purchasing focal points: negotiation with vendors, analyzing price offers and creating purchase requisitions. Monitoring of purchasing process. Providing service to multiple internal managers and employees within the organization. Ability...

Monitoring incoming cases and applying the protocol for critical inquiries. Triage of cases when unidentified by the system. Assignment of cases. Review the support sessions of the day and assist...