דרושים מומחה תמיכה

Respond to requests for technical assistance (in person, via phone, email and ticket support center). Diagnose and resolve technical hardware and software issues. Install and troubleshoot end user equipment, software,...

Provide professional and efficient customer support while ensuring high customer satisfaction. Collaborate with cross-functional teams to resolve complex problems and ensure timely resolution. Act as a point of contact for...

Manage and scale a 24/7 Technical Support team providing Tier 1 and Tier 2 customer support. Hire, train, and develop new team members, instill motivation and passion for delivering a...

Work in a global team that monitors, provides end to end support and implements policies & automation while challenging yourself with projects that are self-driven. Run the day-to-day IT operations...

Solid knowledge of information security principles and practices. Knowledge of risk management frameworks and industry compliance standards such as ISO 27001/ SOC2 / CSA. Monitor compliance with information security and...

3+ years of experience in a global company in an Indirect Purchasing role - MUST. Negotiate and execute contracts for HR, Marketing, Facilities, Professional Services, etc. – MUST. Excellent communication...

Troubleshooting complex user issues and communicating with engineers, analysts, researchers and data scientists. Improving our onboarding as well as other internal tooling - written mostly in Python, bash and JavaScript....