דרושים Customer Service Specialist

The position is in a hybrid work model. To be available during the following shifts from Sunday to Saturday (including Holidays): 07.00 – 15.00, 15.00 – 23.00, 23.00 – 07.00....

Provide professional and efficient customer support while ensuring high customer satisfaction. Collaborate with cross-functional teams to resolve complex problems and ensure timely resolution. Act as a point of contact for...

Build and maintain long-lasting solid client relationships. Serve as the primary client contact for 1st level support issues requiring escalation. Multi-interface work, coordinating logs with contractors/customers/warehouses. 3 years of proven...

Validate customer request. Educate customer and field technicians. Write documentation used by field technicians. Ensure Right and Fast Delivery. Travel in Europe (10% of the time) & France (80%). Previous...

Act as the first point of contact, interacting with customers using multiple support channels (phone, email, chat, CRM). Provide technical support, troubleshooting and diagnosis of SolarEdge's products (inverters, optimizers, monitoring...

Establishing the Service PMO tools, procedures, and control methods for creating and implementing a plan of action, work preparation and project successes methods. Accountable for constantly identify and implement common...

Inventory planning of the Company's service stock worldwide. Backlog management and solving buttle necks. Demand Planning and control of service goods shipments from manufacturers to hubs. Coordinating between supply chain...