דרושים הייטק Business Support

Global CS P&L ownership; Revenues and Profitability growth - seek ways to increase revenue and improve gross margin. Global Service Marketing - Business development, Service pricing, and productization of service...

Manage the Technical customer support team. Provide tier1 support to Cybellum customers. Respond to technical issues, through a deep understanding of the Cybellum product. Understand customers' needs and deliver a...

Respond to customer inquiries and technical problems through web portal, live sessions, and telephone. Address customer business needs and technical issues through diligent research, reproduction, and troubleshooting while applying acquired...

Perform business analysis to support the deployment Personetics Solutions. Lead/Perform data and quality analysis including data mapping reviews, data validation and remediation, insight validation and issue impact analysis. Perform statistical...

Manage the divisions support team, mentor and drive their personal and professional development. Work closely with R&D teams and system architects in order to ensure a smooth transition from development...

Monitoring incoming cases and applying the protocol for critical inquiries. Triage of cases when unidentified by the system. Assignment of cases. Review the support sessions of the day and assist...

At least 2 years of experience in a similar role. Industry experience in Cyber Security related domains, particularly network security or application security are preferred. Experience with enterprise customer accounts...