דרושים Account Coordinator ב-United States

Being the cybersecurity partner of choice, protecting our digital way of life.

We’re looking for a Program Manager to drive operational excellence, process innovation, and strategic program management for the Global Security Architecture Practice. In this role, you won’t just manage processes; you will engineer the operating system of the future for our practice. You will design, build, and manage the business processes that enable our Principal Architects to scale. This role is responsible for transforming the Palo Alto Networks’ collective security and innovation expertise into AI-driven consulting methodologies and assets that drive consistency, efficiency, and quality in all of GSAP’s client engagements.

You’ll partner closely with the Principal Architects and their leadership, as well as cross-functional teams including Sales and Technical Solutions, Product Management, Enterprise Security, and Unit42 consultants. Through these partnerships you will develop intellectual property, programs, and processes that help our Architects do their work.

Key Responsibilities

• Program Management & Enablement:

  • Build and maintain structure to define our formal partnership with Enterprise Security and Product Management, ensure that interactions are regular and substantive, and information sharing is structured, consistent, and bi-directional.

  • Own and execute the CoE's operating cadence, including the quarterly review of all library assets and the intake process for new contributions.

  • Drive adoption of CoE tools and methodologies across the global GSAP team through clear communications, training, and a strong feedback loop.

• Practice Development & Content Curation:

  • Partner with senior architects to translate their expertise into high-quality, reusable assets including templates and accelerators, standardized presentations, and strategic playbooks that are designed to be populated and customized by AI.

  • Implement a dynamic content strategy where advisory assets are easily updated and synthesized by AI tools.

  • Own and manage the central IP library ensuring all content is organized, current, and easy to access for both the Architects and AI agents.

• Process Creation, Improvement & Management:

• Implement systems to support clear, organized knowledge-sharing (e.g., permissioned Google Drive structures, audience-specific distribution lists) that scale across regional and functional teams.

• Engineer AI-native workflows by evaluating processes through a lens of automation, designing systems where AI is the primary engine of execution.

• Identify process gaps and operational inefficiencies, deploying human-in-the-loop solutions that maximize speed and free up Architects for deep-dive strategic work.

• Implement systems for knowledge sharing that capture "tribal knowledge" and automatically convert it into institutional assets.

Your Experience

• Experience in a management consulting, practice operations, business analyst, or technical program management role, preferably within a professional services or enterprise technology organization.

• Fluency in AI-driven operations, with the ability to view AI and automation as strategic levers that fundamentally change the reach and velocity of a practice.

• Exceptional organizational and project management skills; able to manage multiple complex projects and a library of assets with rigor and attention to detail.

• An excellent communicator and influencer who is passionate about training others and driving the adoption of new tools and processes.

• An understanding of the cybersecurity landscape is a major plus, but deep, practitioner-level security expertise is not required.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,000 - $206,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Remote: US

Core Focus Areas

Key Responsibilities

Strategic Advisory and Client Engagement:

• Establish and maintain executive-level relationships (Manager, Director, VP, and CxO contacts) in strategic accounts with high growth potential.

• Transform client security strategies by driving conversations that advocate for Palo Alto Networks’ view of transformative Solution Architectures.

• Provide valuable insights and education to clients on effective risk reduction, operational excellence, and cost management.

• Identify and document the client's strategic transformation goals and priority outcomes for value realization, collaborating with specialists to develop business cases around measurable benefits.

• Conduct high-impact consulting engagements, including architectural assessments, designs, and client workshops, setting and driving a strategic agenda with the customer and sales/engineering teams.

Sales Productivity and Thought Leadership:

• Demonstrate increased sales productivity through strategic architectural engagements.

• Engage directly with senior technical and business leaders as a security expert to expand reach within accounts and expand the scope of sales opportunities by identifying new areas of engagement and areas where our solutions can deliver on executive priorities.

• Collaborate with sales teams to develop and deliver differentiated proposals that clearly demonstrate business and technical value.

Internal Partnership and Development:

• Become a valued resource to Product Management by discovering and understanding current challenges, competitive insights, and opportunities to address emerging needs in strategic market segments.

• Maintain continuous self-improvement and learning to sustain technical leadership across relevant technologies (e.g., security technologies, cyber threat intelligence, risk and regulatory topics, emerging technologies)

• Work closely with Sales and Solution Consulting leadership, Unit42 consulting teams, Business Value Consultants, Professional Services, Customer Success, and theater CISO/CTO resources (where applicable) to ensure a coordinated market approach.

Requirements and Qualifications

• Experience: 10+ years of experience as an end customer, a cybersecurity vendor or consultant is required.

• Education: BSCS, equivalent degree or experience is required.

• Architectural Knowledge:

  • Must have deep knowledge of security operations, SIEM, endpoint security and incident response. Preferred experience in network security, SASE/Zero Trust, cloud security, identity management, and emerging topics related to cybersecurity and AI is a plus.

  • Extensive knowledge of core security architectures, history, and trends spanning network, endpoint, and hybrid environments.

  • Solid fundamental background in principles and practices of networking and/or cloud computing.

• Executive Presence: Demonstrable experience in establishing credibility and strategic messaging with large enterprise executives (CISO and above).

• Communication Skills: Strong written and verbal communication and presentation skills, both internally and externally.

• Drive and Problem Solving:

  • A "Whatever it takes" attitude and motivation to overcome obstacles necessary to achieve desired outcomes and close deals.

  • Robust problem finding and solving skills, with the ability to analyze complex problems with systematic approaches to quick resolution, even under duress.

• Travel: Expect to travel a minimum of 50%+ of the weeks in the fiscal year. Travel will include customer and company location onsite meetings.

• Organizational Skills: Superb organizational skills are required.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $239,000 - $278,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Build and operate Cloud Native infrastructure
• Design and develop innovative products end to end taking ownership of DevSecOps
• Collaborate across functions (Product Managers and Engineers) to understand requirements and develop solutions
• Act as a technical leader and mentor junior team members
• Continuously improve the software development process, including testing, deployment, and monitoring

Your Experience

• Significant experience (4+ years) building and maintaining software systems on Cloud and Kubernetes based infrastructure.
• Significant experience working with containers and Kubernetes, CI/CD pipelines and DevSecOps best practices.
• Significant expertise in IaC tools (Terraform, CDK/CloudFormation).
• Expertise in modern Python (type hints, Pydantic, ..) and at least one strongly typed programming language (Go, Java, Python, C++).
• Experience building Kubernetes Operators to automate operational tasks would be a plus.
• Strong communication and problem solving skills.
• ML/MLOps experience would be a plus.
• Excited about working in an agile and fast paced environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147000 - $180,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy.

• Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options.

• Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value.

• Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time.

• Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback.

• Advocate for customers internally to influence product roadmap, service improvements, and best practices.

• Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers

• Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate.

• Identify risks to customers achieving their business goals and collaborate with account teams to build mitigation plans or escalate as needed.

Your Experience

• 4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity

• Proven experience building and executing customer engagement programs in an evolving organization.

• Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value.

• Experience managing escalations, balancing customer expectations, and negotiating successful resolutions.

• Highly data-driven, with a focus on metrics, process adherence, and continuous improvement.

• Ability to drive consistent engagement processes across a portfolio of customers.

• Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders.

• Team player with high integrity, accountability, and a customer-first mindset.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Demonstrate high ownership and accountability across deliverables
• Provide technical leadership and drive end-to-end solution delivery in a fast-paced environment
• Design, implement, and troubleshoot cutting-edge cloud security solutions
• Contribute hands-on to next-generation cloud security architecture
• Participate in all phases of the product development lifecycle: definition → design → implementation → testing
• Champion best practices around code quality, scalability, performance, and system design
• Foster innovation across the organization
• Recruit, onboard, and mentor new team members

Your Experience

• Strong team player with excellent coding, analytical, and problem-solving skills
• Proven hands-on experience building large-scale, distributed cloud systems
• Strong proficiency in Golang or Python
• Experience with NoSQL/SQL databases
• Familiarity with event-driven architectures and messaging systems such as Kafka or RabbitMQ
• Backend development expertise (REST APIs, databases, serverless) for distributed cloud services
• Deep knowledge of Docker and the Kubernetes ecosystem
• Experience with Infrastructure as Code (IaC) tools like Terraform
• Solid understanding of CI/CD pipelines
• Strong understanding of public cloud architecture (security, microservices, networking, global infrastructure, load balancing)
• Strong cloud troubleshooting skills
• Working knowledge of TCP/IP and core networking fundamentals is a plus
• Experience deploying on AWS, Azure, or GCP
• B.S./M.S. in Computer Science (or equivalent) with 8+ years of relevant experience
• High energy, adaptability, and a can-do attitude in a dynamic environment

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147,000 - $237,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

The Impact You’ll Make in this Role

As a Sales Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Effectively managing assigned territory, working towards sales goals and establishing self-directed sales coverage with manager's assistance
• Demonstrating and training internal and external customers on product knowledge, applications, systems and procedures
• Representing our products and services to Distributors, Graphic Manufacturers and Brand Owners
• Exhibiting guidance with accounts, prospects and peers through acceptance of both direction and leadership as appropriate

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position

Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution
• Five (5) years’ sales of experience in a private, public, government or military environment
• Current, valid Driver’s License.

Additional qualifications that could help you succeed even further in this role include:

• Distribution channel sales experience
• Good presentation skills; comfortable presenting to large groups
• Excellent computer skills, MS Office: PowerPoint, Excel, Word; SalesForce
• Ability to travel at least 25% with some overnights and weekends as necessary
• Automotive film experience

Work location:

• Remote - Southwestern region USA

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Your Impact

The Manager, Business Analytics ensures alignment between our GTM Sales Leaders, our Strategy and Business Operations leaders, and the various geographic and speedboat units. Specifically, the Manager, Business Analytics will liaison across various Go-to-Market enterprise-wide projects to ensure impactful design, timely delivery, tailored communications, and realized value for our Sellers. The role demands strong organizational, communication, and leadership skills, and the ability to influence and drive cross-functional collaboration. You’re the right person if you are and/or excel at, and enjoy the following:

• Strategic Problem Solver: Structure and break down complex business problems, develop a hypothesis, drive analysis and deliver recommendations with a specific focus on readying the organization to maximize adoption for technology and process improvement transformations. Pressure test current processes and use first principles to design future state business processes to create operational efficiencies

• Operator at Heart: translate company strategies into actionable plans. Support the development, coordination, and execution of key initiatives that drive organizational goals including streamlining processes to improve operational efficiency. Oversee parts of daily operations, ensuring smooth coordination between teams and the execution of tasks that align with strategic objectives.

While no day will be the same, some key areas that you’ll find yourself consumed by include:

• Data Analysis & Reporting:

  • Develop, maintain, and optimize executive-ready dashboards and reporting solutions using Tableau or Looker. This includes designing intuitive layouts, implementing advanced calculations, and ensuring optimal performance.

  • Utilize Advanced SQL proficiency to write complex, efficient queries across large, disparate datasets (e.g., in Google BigQuery) to extract and transform data for analysis. Build and manage foundational datasets and tables in Google BigQuery, focusing on robust schema design, data transformations, and comprehensive quality assurance (QA).

• Business Insight & Strategy:

  • Own and interpret key GTM business KPIs (e.g., pipeline generation, bookings, forecast accuracy, conversion rates, win rates, and sales productivity metrics).

  • Convert data-driven insights and quantitative analysis into actionable recommendations that influence strategic decisions for senior GTM and Sales Operations leaders.

• Stakeholder Management & Communication:

  • Collaborate effectively with senior cross-functional leaders to understand business requirements and deliver relevant analytical solutions.

  • Showcase executive-quality presentation and packaging skills in platforms like Google Slides and Google Sheets to clearly communicate complex findings and strategic proposals to senior audiences.

• Automation & AI Integration:

  • Familiarity or excitement to use AI day to day. Automating antiquated processes and supercharge productivity using our suite of AI tools.

Your Experience

• 10+ years relevant work experience in a top-tier tech strategy, sales operations, or sales finance functions

• Strong proficiency in data visualization (Tableau, Looker, ect), including executive dashboard design, advanced calculations, and performance tuning.

• Expert-level SQL proficiency with a proven ability to write complex, performant queries on large datasets. Experience with GCP and Google BQ is preferred.

• Strategic thinking with strong problem-solving skills and the ability to translate strategy into execution: operator at heart.

• High technical aptitude for understanding complex technologies, tools, systems, and issues to drive impact within the organization

• Ability to interpret data, identify trends, and use insights to inform business decisions leading to desired outcomes

• Strong organizational, planning, and project management skills, with the ability to own multiple commitments

• Demonstrated ability to manage complex projects and drive results in dynamic & ambiguous environments

• Excellent interpersonal and communication skills, with the ability to collaborate across the organization and lead design, execution, and measurement of GTM initiatives as well as influence without authority

All your information will be kept confidential according to EEO guidelines.