דרושים Quality Control ב-United States, Virginia, Richmond

Job Description:

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

As part of the GT Third-Party Governance & Oversight team help drive adherence to Enterprise Policy & Standard requirements including, but not limited to external data transmissions to identify and execute opportunities to reduce risk of data shared with third-parties.

Responsibilities:

• Partner and support FLU assess options to mitigate risks sharing data with Third-Party
• Escalate outcomes of risk review and recommendations to the proper Risk Routine
• Develop materials: QRG, template for escalations, & SharePoint to gather and report out responses
• Execute monitoring/oversight activities and recommend actions to improve performance
• Drive for improvement to the current oversight and governance processes focused on risk management and program execution
• Monitor upcoming changes to the Third-Party Program and work with the leadership team to implement any required actions to ensure those changes are executed flawlessly
• Monitor and analyze related risks and issues impacting GT&O Third Party Program performance and execution
• Engage with Global Third-Party Program Vendor Managers, Control Partners, Third-Party Engagement Managers and horizontally across FLUs/ CFs to ensure Program understanding and adherence
• Participate in GT Third-Party governance and issues forums to discuss and challenge third party performance across all phases of the Third-Party program including current and emerging risks and mitigating actions
• Participate in execution of continuous improvement work efforts that drive efficiency and strengthen the portfolio oversight process

Required Qualifications:

• 8+ years of experience with risk management and preferably third-party management background
• Microsoft Office skills, including advanced Excel proficiency
• Risk and/or Audit Experience
• Ability to synthesize data and use it to tell a story Experience with data visualization tools, such as Tableau
• Strong written and communication skills ability to tailor message to audience
• Experience in developing and executing monitoring and oversight programs
• Strong analytical skills
• Strong attention to detail
• Independently driven, high bias for action
• Intellectual curiosity
• Ability to work effectively in a fast-paced and changing environment
• Extensive knowledge of Global Procurement’s Third-Party Program
• Ability to positively interact with and influence FLU partners

Desired Qualifications:

• Comfortable with ambiguous situations capable of analyzing, simplifying, and collaborating to solve complex problems
• Capable of performing work with minimal management oversight
• Ability to coordinate and drive execution of priorities and meet deadlines to adhere to policies and standards
• Demonstrated increasing levels of accountability and ownership

Skills:

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

1st shift (United States of America)

Lead Software Engineer, Front End (Bank Tech)

What You’ll Do:

• Work with a team of developers with deep experience in distributed microservices and full stack systems

• Perform software development on Front End Applications leveraging a test-driven development pattern

• Own the technical design and development of cross-functional, multi-platform application systems

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community

• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

• Utilize programming languages like JavaScript (Angular, React, Node), HTML/CSS, TypeScript and Java, open source frameworks, RESTful web services, and work on cross-browser and cross-device development

Basic Qualifications:

• Bachelor’s Degree

• At least 4 years of professional software engineering experience (Internship experience does not apply)

• At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)

Preferred Qualifications:

• Master's Degree

• 7+ years of experience in at least one of the following: JavaScript, React, Angular, Node, TypeScript, or Java

• 4+ years of experience in open source frameworks

• 1+ years of people management experience

• 2+ years of experience in Agile practices

McLean, VA: $193,400 - $220,700 for Manager, Lead Software Engineer; $193,400 - $220,700 for Lead Software Engineer Richmond, VA: $175,800 - $200,700 for Manager, Lead Software Engineer; $175,800 - $200,700 for Lead Software EngineerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Principal Associate, Risk Control Assessment Specialist - Business Cards & Payments

Location:

Level:Principal Associate

Principal Associatein Capital One’s Business Cards & Paymentsorganization, you will work with business partners to identify, manage, and mitigate risk to Capital One. In BC&P Risk Operations we are seeking an experienced, highly motivated Control Assessments Specialist with a strong proven audit mind-set when it comes to governing control changes and execution verification. The ideal candidate will have good organizational and communication skills. A proven background in evaluation of risks and requirements compared to existing process and control coverage, as well as the ability to identify gaps and solutions for gap closure, including early execution verification to ensure effectiveness. This role involves understanding of risks, requirements, controls, and corrective actions review and evaluation.

Responsibilities of this role include but are not limited to:

• Perform independent controls review of the BC&P’s Control Environment to determine design and operating effectiveness of controls

• Provide challenge, expertise and advice on enhancing the design, effectiveness, and maturity of the BC&P Control Environment

• Partner with vertical risk managers to perform an analysis of risks and requirements and their association with the control

• Ability to develop, update, and execute control execution verification for new and / or changed controls

• Ability to understand and communicate complex processes and alignment to policy/regulatory requirements

• Establish and maintain good client relations during execution verification engagements

• Strong ability to create and deliver verbal and written communications between business partners

• Draft assessment results for senior management and other stakeholders, to include regulatory agencies and audit, as required

• Stay current on emerging control standards and assessment changes specific to Capital One, as well as industry best practices

• Furthering the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem

• Supporting process documentation creation and revision, including version control

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of experience in audit, controls testing or requirements management

Preferred Qualifications:

• 3+ years of experience in working with, communicating and evaluating risk mitigating activities

• 1+ years of experience using automated testing tools

McLean, VA: $117,300 - $133,900 for Principal Risk Specialist Richmond, VA: $106,700 - $121,700 for Principal Risk SpecialistThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Senior Audit Manager, Practices- Quality Assurance (Hybrid)

Responsibilities include:

• Responsible for the leading the coordination and execution of key quality assurance reviews, including providing major input to planning and testing, as well as identification, development, and documentation of exceptions related to quality assurance reviews

• Deliver verbal and written communication to the audit teams and audit leadership

• Establish and maintain effective relationships with audit teams and audit leadership

• Support the implementation of the team’s strategic imperatives/priorities

• Design and execute best-in-class operational processes and improvement initiatives of moderate complexity for the quality assurance and improvement program

• Manage direct reports and staff during audit engagements and provide feedback on work performed.

• Provide training and coaching to audit team members during quality assurance reviews as applicable

• Work independently under general supervision, and can exercise latitude for initiative and independent judgment.

Here's what we're looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business and its control environment.

• You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.

• You possess a relentless focus on quality and timeliness.

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.

• You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.

• You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.

• You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 7 years of experience in auditing, accounting, financial analysis, or a combination

• At least 5 years of experience leading audits and performing in the role of auditor-in-charge
  

Preferred Qualifications:

• Master’s Degree in Auditing, Master’s Degree in Accounting, Master’s Degree in Information Systems or Master of Business Administration

• Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA)

• 10+ years of experience in Banking or in the financial services industry

This role is hybrid meaning associates typically spend 3+ days per week (Monday - Thursday) in-person at one of our offices listed on this job posting. Fridays are enterprise-wide virtual work days.

Charlotte, NC: $155,300 - $177,200 for Audit Sr. Manager McLean, VA: $170,800 - $194,900 for Audit Sr. Manager Plano, TX: $155,300 - $177,200 for Audit Sr. Manager Richmond, VA: $155,300 - $177,200 for Audit Sr. ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Senior Associate, Process Manager, Reconciliation & Control (Work from Home)

Responsibilities:

• General management of day to day processes including direct people leadership of associates within assigned vertical

  • Focus on team engagement and maintain open communication across all associates

  • Responsible for ensuring the team is properly trained to support business needs

• Drive results to meet performance expectations

  • Track and ensure metrics and goals are met

  • Monitor daily service level metrics and drive team performance

  • Address trending / ongoing performance issues through the appropriate channels and escalate as needed

  • Communicate team results to senior management

• Recommend, develop and execute process improvements

• Business Process Documentation

  • Collect, analyze and measure process data on the effectiveness of business processes

• Gather metrics data and create reports/dashboards

• Take action on requests timely

• Keep Leadership informed of important updates or challenges and escalate appropriately

• Support audit requests with a focus on controls in your response/ support

• Ensure adherence to all defined controls and regularly reinforce expectations with team

• Meet defined quality, customer experience and productivity targets

• Review and approve process documentation

• Ensure consistency in communications and support flow through the most appropriate channels

• Facilitate meetings within the team and with our partners

• Participate in project management activities

• Focus on personal development

• Develop Subject Matter Expertise within role

• Review and approve money movement to ensure accounting standards are met

• Monitor correspondence and respond timely

• Escalate issues appropriately (following predefined escalation model)

• Other duties as assigned

The ideal candidate should possess the following skills:

• Adhere to IEI People Leadership framework

• Self motivated and demonstrate the ability to work without supervision

• Excellent organizational skills, time management skills, problem solving skills and attention to detail

• Ability to manage multiple tasks, prioritize and meet deadlines

• Demonstrates excellent written and verbal communication skills as well as professionalism in working with internal associates at all levels and our external partners

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet connection that isnotsupplied via cellular data or hotspot

  • A private network that is password protected where you have ownership or line of sight to every device on the network

  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP)

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

  • To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page

• Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Living Requirements:

This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live or work internationally, in the states of California, Hawaii, or US territories. If you are unable to attain the required Capital One Work from home compatible internet access or living requirements, Capital One reserves the right to rescind this offer.

Basic Qualifications:

• High School Diploma, GED, or Equivalent Certification

• At least 2 years of people management experience

• At least 1 year of risk management or process management experience

• At least 1 year of experience using Google Suite or Microsoft Office

Preferred Qualifications:

• 5+ years of people management experience

• 2+ years of accounting experience

• 2+ years of experience using Google Suite or Microsoft Office

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Work From Home- Principal Associate, L2 Lead & Control TestingSales Territory: $106,700 - $121,700 for Principal Risk Specialist Plano, TX: $106,700 - $121,700 for Principal Risk Specialist Chesapeake, VA: $106,700 - $121,700 for Principal Risk Specialist Tampa, FL: $106,700 - $121,700 for Principal Risk Specialist Richmond, VA: $106,700 - $121,700 for Principal Risk SpecialistThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to