דרושים Processor ב-United States, Minnesota, Minneapolis

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Provide support for processing new collections, payments, trade acceptances and tracing outstanding items
• Support performance of less experienced staff and overall effectiveness of team
• Provide all letter of credit services to customers
• Perform complex services including opening letter of credits, processing payments and informing customers of discrepancies
• Assist with distributing, reviewing work, training and guiding less experienced staff
• Provide subject matter expertise and interpretation of procedures to less experienced individuals
• Process complex, non-standard and time sensitive letter of credits
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong attention to detail and accuracy skills
• Customer service focus with experience actively listening, eliciting information, comprehending customers issues/needs, and recommending solutions
• Strong organizational, multitasking, and prioritizing skills
• Ability to work independently and in a team environment
• Ability to work in a fast-paced, deadline, driven environment
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Fast and accurate keying skills
• Excellent verbal, written, and interpersonal communication skills
• Strong time management skills with the ability to meet deadlines
• Strong analytical skills
• Outstanding problem-solving skills
• Knowledge and understanding of technology testing: unit, integration, and system testing

Job Expectations:

• This position is not eligible for Visa sponsorship
• Must be able to attend full duration of required training period

Posting Location:

• 600 South 4th Street, Minneapolis, Minnesota 55415

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Trade Services Processoras part of the US Commercial Trade Operations department in Commercial Banking.

In this role, you will:

• Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
• Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
• Prioritize work and provide day-to-day leadership to team
• Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years in a role with exposure to Bank Secrecy Act (BSA) / Anti-Money Laundering (AML), Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to these subjects
• CDCS (Certified Documentary Credit Specialist) certification
• Knowledge of Uniform Customs and Practice for Documentary Credits (UCP), International Standard Banking Practice for the Examination of Documents (ISBP), Uniform Rules for Collections (URC) and related trade rules
• Knowledge and understanding of international trade operations or similar work experience such as payment or credit operations
• Strong attention to detail and accuracy skills
• Ability to gather and deliver customer requirements, report operational status, engaging team resources, and escalate concerns
• Good communication skills and ability to articulate complex material to a diverse audience
• Ability to provide strong customer service while processing complex transactions and performing extensive research to resolve complex customer issues
• Proficiency in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
• Excellent time management and organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment

Job Expectations:

• Hybrid: 3 days in office, 2 days remote. Work hours: Monday through Friday 8AM to 5PM

Posting Locations:

• 600 South 4th Street, Minneapolis, Minnesota 55415
• 1525 W WT Harris Boulevard, Charlotte, North Carolina 28262

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Trade Services Processoras part of the US Commercial Trade Operations department in Commercial Banking.

In this role, you will:

• Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
• Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
• Prioritize work and provide day-to-day leadership to team
• Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Solid knowledge and understanding of international trade operations
• Experience with Trade Service Risk Management, including identifying red flags and implementing risk mitigation strategies
• CDCS (Certified Documentary Credit Specialist) certification preferred
• Strong attention to detail and a high level of accuracy
• Excellent time management and organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment
• Ability to work independently and collaboratively within a team setting
• Strong customer service orientation with effective problem-solving skills
• Excellent verbal, written, and interpersonal communication skills
• Proficiency in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
• Ability to navigate and operate efficiently across multiple computer systems and applications

Job Expectations:

• Hybrid: 3 days in office, 2 days remote. Work hours: Monday through Friday 8AM to 5PM

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.