דרושים Administrative Assistant ב-United States, Florida, Tampa

• The Reconciliation & Proofing Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.

Responsibilities:

• Directly impact the area through shared responsibility for delivery of end results and formulation of procedures/process improvement
• Provide value-added perspective or advice that contributes to the development of new techniques related to the improvement of processes and workflow for the area.
• Responsible for own work to support business teams for assigned Operations area
• Make a significant contribution to change-the-bank projects and offers solutions at an advanced level
• Serve as an analytical and/or procedural expert, representing a unit or team to support deliverables/initiatives
• Provide evaluative judgment based on analysis of factual trade related information in complicated and unique situations
• Responsible for escalating control gaps and issues to senior management
• Identify control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
• Identify opportunities to reduce expenses
• Apply in-depth knowledge of concepts and procedures within own area to resolve issues.
• Demonstrate a comprehensive understanding of how own operational processes collectively integrates to contribute to achieving overall business goals
• Influence decisions through advice, counsel and/or facilitating services to others in area of specialization
• Serve as the first point of escalation for staff members, management and internal (front office) /external clients
• Create, develop and maintain effective relationships with colleagues, management, internal (front office) /external clients and stakeholders (Finance, control, technology, etc.), and seeks to understand their needs and provides solutions
• Persuade and influence others through collaborative communication skills; may negotiate with external parties
• Acknowledge Citi’s principles and values of organizational culture and apply them in everyday work activities
• Any other duties as required to meet business needs
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Support Global Reconciliation Utility (GRU) with Business Office and Program Management Office responsibilities.
• Manage updates in Project Tracking System (PTS) for organization’s projects (i.e. update project status, accomplishments, risks, issues, mitigation plans etc.).
• Work with Project Managers (PM’s) across the organization to ensure that the updates are in line with the minimum requirements established by PMO in a timely manner.
• Evaluate updates received from PM’s for adequacy and completeness and challenge where applicable.
• Contribute and assist with reporting associated with organization’s budget, headcount, open roles and project allocation.
• Coordination of yearly demand and required resourcing with sponsors and program managers. Submission of Investments Requests and follow through till approval
• Managing end to end financials across GRU - monthly HC report showing the processes people are aligned to, annual fully loaded cost, CTB vs RTB split and other adhoc views as required
• Contribute and assist with regular reporting and presentation/deck preparation for variety of stakeholder/partner updates, meetings and steerco’s.
• Work across the organization to ensure all the reporting and required submissions are completed in a timely manner.
• Proactively address any issues and escalate accordingly, while come up with potential improvements to the process to enhance effectiveness and efficiency of the team.
• Collaborate with the upper organization PMO/CAO office to coordinate any open questions, follow ups and status updates
• Demonstrate a comprehensive understanding of how project leadership collectively integrate to contribute to achieving business goals.
• Provide evaluative judgment based on analysis of factual information.
• Have the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

Qualifications:

• 5-8 years of experience
• Have subject matter expert in one (or more) specific skill sets, business areas or products
• Proven record of working on projects within team environment
• Proactive problem solving experience
• Applications will vary by product and business area

Education:

• Bachelor’s/University degree or equivalent experience

Anticipated Posting Close Date:

The Senior Executive Assistant provides support to the Head of Reputation Risk and other Managing Directors within the CBNA organization. This role requires management of a highly complex and constantly changing calendar, handling correspondence and appointments, arranging conferences, conference calls/meetings and printing of relevant materials ahead of the scheduled meetings, making travel arrangements, timely filing of expenses and providing other administrative tasks where necessary. The successful candidate will have strong organizational skills, attention to detail, be resilient and resourceful in a fast-paced environment to manage and maintain rapid changes and priorities. The role will also include support for the events that occur within the Tampa site for Risk, as the Head of Reputation Risk is also the Tampa Risk Site lead. Finally, for the first 6 in the role, while we will maintain a hybrid approach, the successful candidate must have the flexibility to come into the office on various days of the week.

Responsibilities:

• Coordinate and book global travel arrangements including flights, hotels and transportation service to include coordinating on any necessary Visa requirements
• Submit expenses in a timely manner, reconciling against corporate card statements
• Manage logistics for global/regional/local visitors
• Active involvement in preparing the broader Risk team events for the Tampa site
• Facilitate the onboarding process and infrastructure training for new hires and provide Citi administrative instructions
• Coordinate planning, logistics and preparation of relevant materials for Townhall meetings, conferences, and other communication forums, such as the agenda and taking meeting minutes
• Invoice management, such as P2P
• General office management of the site including stationery orders, distribution list management, online meeting room booking system and managing IT tickets
• Assist with weekly reporting to Senior Management
• Calendar and email management at Managing Director level
• General Admin and Ad Hoc duties assigned by the senior manager
• Call tree list maintenance and other Continuity of Business requirements, such as preparing holiday coverage schedules

Qualifications:

• Previous office administration experience within a large and complex organization
• 5+ yrs experience as an Executive Assistant
• Strong organizational skills and a proactive approach

Anticipated Posting Close Date: