דרושים Head Teller ב-United States, California, San Francisco

What makes this role exciting is the incredible potential within the Live Shopping market . You’ll have the chance to:

• Drive significant impact: Your strategies will directly contribute to eBay’s growth and leadership within a high-profile part of our business.

• Innovate and experiment: From testing new paid media channels to piloting unique content formats, you’ll have the freedom to define new ways to connect with audiences.

• Build and lead a team: Foster creativity and performance within a dedicated team focused on live shopping success.

• Leverage our unique position:

• Define, grow, and engage audiences for eBay Live — building strategies to grow customers across categories (channels, tactics, messaging, creative, etc).

• Develop and execute integrated marketing campaigns , from awareness through conversion, ensuring a cohesive experience across paid, owned, and earned channels.

• Lead a rigorous “test and learn” approach in paid media, identifying high-performing tactics and scaling them to achieve brand and business objectives.

• Craft a compelling brand narrative for eBay Live, balancing the needs of diverse verticals with eBay’s overarching business goals.

• Partner cross-functionally with internal marketing, product, design, research, communications, and category teams to deliver seamless customer experiences.

• Use insights and analytics to measure impact, identify opportunities, and continually refine audience and media strategies.

• Cultivate relationships with creators, influencers, and partners to expand reach and community engagement.

• Manage and optimize budgets

• 10+ years of brand and/or growth marketing experience , including direct expertise in live shopping, livestream commerce, or interactive retail platforms .

• Demonstrated success in audience definition, acquisition, and conversion across multiple verticals.

• Proven ability to develop, test, and scale paid media strategies that drive measurable business impact.

• Strong leadership and team-building skills, with experience guiding cross-functional teams in complex, fast-paced environments.

• Deep understanding of consumer behavior in live shopping contexts and how to engage diverse communities.

• Exceptional communicator and collaborator, with the ability to influence stakeholders at all levels.

The base pay range for this position is expected in the range below:

Job Description:

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in advertising sales, sales enablement, or partnerships.
• Experience in building relationships with internal and external C-level stakeholders, particularly in an advertising or marketing context.
  
• Experience managing or coaching a sales, partnerships, or similar team with external-facing customers.
  

• MBA or Master's degree.
• Experience promoting or consulting on digital advertising solutions, including Google Ads, YouTube, or other performance and video advertising solutions.
• Experience with advertising agency business models, either as an agency professional or third-party partner.
  

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 2 years of experience in program management.
  
• Experience with SQL, data visualization tools such as Tableau, AI analytics solutions, data collection, and statistical modeling techniques.
• Experience estimating sustainability metrics such as GHG (Scope 1, 2, and 3), water, energy, supply chain emissions, or decarbonization, according to the Greenhouse Gas (GHG) Protocol and other relevant frameworks.

• 2 years of experience managing cross-functional or cross-team projects.
• Experience working with sustainability, ESG (Environmental, Social and Governance), or corporate social responsibility data.
• Experience leveraging Artificial Intelligence/Machine Learning (AI/ML) solutions in the data life cycle in analytics.
• Experience in data collection, data mining, and statistical modeling techniques (e.g., regression, predictive modeling, time series analysis).
• Excellent communication skills, with the ability to present data-driven insights to audiences.

• Bachelor's degree or equivalent practical experience.
  
• 11 years of experience in sales in advertising, marketing, consulting, digital media, business development, or advertising agencies.
• Experience coaching or developing sales professionals.

• MBA degree.
  
• Experience with or coaching digital campaign management, particularly in Google Ads or similar products.
• Experience exceeding sales quotas in digital advertising sales or similar field.
• Experience in building relationships with internal and external C-level stakeholders, particularly in an advertising or marketing context.
• Experience managing and inspiring high-performance sales teams.
• Experience building a book of business in digital media.

This is a high-visibility role where you’ll elevate design as a strategic capability, oversee global merchandise as part of our storytelling toolkit, and champion innovation (including the use of AI) to ensure our communications are as creative and influential as the stories we tell.

• Lead and unify design and merchandising functions to deliver a cohesive creative identity across all communications and swag programs.

• Partner with Brand Creative to co-develop and apply design systems that keep eBay’s storytelling consistent and distinctive.

• Oversee eBay’s global merchandise strategy—swag, pop-ups, and event support—ensuring high-quality, on-brand experiences that strengthen culture and brand affinity.

• Translate complex ideas into compelling visuals for campaigns, executives, employees, and global audiences.

• Build, mentor, and inspire a high-performing design and merchandising team.

• Introduce new tools and technologies—including AI—to boost speed, creativity, and innovation.

• Collaborate with senior leaders as a trusted advisor on visual storytelling.

• Oversee creative resources, budgets, and external partners to deliver quality work at scale.

What You’ll Bring

• 10+ years of experience in visual communications, creative direction, or design leadership.

• A strong portfolio showing expertise in brand storytelling and multi-channel creative work.

• Proven ability and experience to lead and grow high-performing design teams.

• Experience managing merchandise programs (swag, event activations, pop-ups) as part of a brand or communications strategy.

• Experience collaborating with brand/creative teams to co-own design systems.

• Curiosity and openness to leveraging AI and emerging creative tools.

• Excellent communication, collaboration, and presentation skills.

• Strategic mindset with a hands-on approach when needed.

The base pay range for this position is expected in the range below:

In this role, you will:

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

• Complete operational activities while minimizing risks under established policies

• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

• Receive direction from managers and exercise judgment within defined policies and procedures

• Escalate questions and issues to more experienced roles

• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

• Identify information and services to meet customers financial needs

Required Qualifications:

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with experience handling complex transactions across multiple systems

• Ability to educate and connect customers to technology and share the value of mobile banking options

• Ability to interact with integrity and professionalism with customers and team members

• Experience working with others on a team to meet customer needs

• Cash handling experience

• Ability to follow policies, procedures, and regulations

• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

• Well-organized, independent and able to prioritize in a fast-paced environment

• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

• Ability to work a schedule that may include most Saturdays

• This position is not eligible for Visa sponsorship

Posting Location(s):

• 333 Market St., San Francisco, CA 94105

• 1160 Grant Ave., San Francisco, CA 94133

• 1900 Union St., San Francisco, CA 94123

• 292 Battery St., San Francisco, CA 94111

• 2100 Fillmore St., San Francisco, CA 9411

• 2100 Chestnut St., San Francisco, CA 94123

• 601 Market St., San Francisco, CA 94105

• 286 King St., San Francisco, CA 94117

• 464 California St., San Francisco, CA 94104

• 1015 Stockton St., San Francisco, CA 94108

• 460 Sutter St., San Francisco, CA 94108

• 2 Grant Ave., San Francisco, CA 94108

• 1560 Van Ness Ave., San Francisco, CA 9410

• 420 Montgomery St., San Francisco, CA 94104

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.