דרושים Junior Product Designer ב-Yotpo ב-Bulgaria, Sofia

How you’ll make an impact:

• Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
• Building strong relationships with clients based on your ability to earn their trust and deliver
• Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our customers.
• Analyzing key account statistics and performance metrics to identify pain points while educating customers in order to drive performance.
• Simultaneously and successfully managing multiple client relationships.
• Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

About you:

• 3+ years of experience in the CSM field or a client-facing role – preferably in a SaaS or e-commerce environment.
• Proven track record of successfully managing client relationships and driving retention and renewals throughout the entire client lifecycle.
• A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices – a HUGE advantage!
• Ability to work independently and take ownership of tasks while collaborating effectively with cross-functional teams.
• Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
• English – full professional proficiency.
• Hunger to work in a hyper-fast-paced and ever-changing environment.

What we offer :

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere + best coffee in town
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers – monthly
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Hybrid working – 2 days/week in the office.

How you’ll make an impact:

• Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
• Building strong relationships with clients based on your ability to earn their trust and deliver
• Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our customers.
• Analyzing key account statistics and performance metrics to identify pain points while educating customers in order to drive performance.
• Simultaneously and successfully managing multiple client relationships.
• Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

About you:

• 3+ years of experience in the CSM field or a client-facing role – preferably in a SaaS or e-commerce environment.
• Proven track record of successfully managing client relationships and driving retention and renewals throughout the entire client lifecycle.
• A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices – a HUGE advantage!
• Ability to work independently and take ownership of tasks while collaborating effectively with cross-functional teams.
• Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
• English AND French – full professional proficiency.
• Hunger to work in a hyper-fast-paced and ever-changing environment.

What we offer :

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere + best coffee in town
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers – monthly
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Hybrid working – 2 days/week in the office.

How You’ll make an impact :

• Active Sourcing & Headhunting: Identify top talent across various channels, leveraging LinkedIn, job boards, and creative sourcing strategies to build strong candidate pipelines for multiple global locations.
• Recruitment Coordination: Partner closely with the Global Talent Acquisition team to manage interview scheduling, candidate communication, and follow-ups, ensuring a seamless and professional recruitment experience.
• Global Talent Support: Collaborate with TA specialists and hiring managers in multiple locations to understand hiring needs, provide insights, and support recruitment strategies.
• Candidate Relationship Management: Build and maintain positive relationships with candidates throughout the hiring process, acting as an ambassador of Yotpo’s culture and values.
• Data & Reporting: Maintain accurate records in our applicant tracking system (ATS), track progress, and contribute to recruitment analytics and reports.

What We’re Looking For :

• At least 6 months to 1 year of experience in recruitment, talent acquisition, or HR (internships or junior roles included).
• Strong passion for sourcing and headhunting, with a knack for identifying and engaging top talent.
• Experience working in a fast-paced, multicultural, and global environment .
• Exceptional organizational and multitasking skills, with attention to detail.
• Excellent verbal and written communication skills in English .
• Proactive, self-motivated, and able to adapt to changing priorities.
• Familiarity with recruitment tools such as LinkedIn Recruiter, ATS platforms, or job boards (an advantage).

  What we offer :

  • • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
    • Individualized career development, rewards and recognition.
    • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
    • Additional health insurance package
    • Internal mobility program and refer-a-friend program I
    • Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
    • Food vouchers
    • E-learning portals and knowledge sharing sessions.
    • Company backed Hackathons, Tech conferences, workshops events , etc
    • Stocked kitchen and bar.
    • Equity in options.
    • Hybrid working – 2 days/week in the office.

You are:

• You are a Software Engineer with 0-2 years of Experience in Python / Java / Golang or similar. You love OOP design, design patterns, and clean code.
You have a BSc in computer science – a must.
• An autodidact – You are not afraid to dive deep into new technologies.
• You are a team player with a strong sense of ownership. We win together, We do what it takes, we figure it out, we help each other – and we win, as a team.
• Strong design and troubleshooting skills (hands-on).
• AWS and Kubernetes knowledge.

Bonus Points:

• Certification and/or experience with AWS
• Certification and/or experience with Kubernetes
• Knowledge in Infra as code (Terraform Cloud). No manual labor here.
• Experience with Helm
• Experience in designing and building GitOps CI/CD pipelines (ArgoCD, ArgoRollouts, GitHub Actions, Jenkins, or equivalent)
• Experience with Hashistack (Consul, Vault)
• Experience with CDNs (Akamai, CloudFront)
• Experience with databases (MySQL/MongoDB/ElasticSearch)
• Experience with monitoring tools (Prometheus/Grafana/Coralogix)

You will:

• Work with world-class experts in the field and contribute to Yotpo’s mission of delivering exceptional product quality and user experience.
• Gain exposure to cutting-edge cloud technologies and large-scale infrastructures.
• We believe in visibility. You will help us put eyes where they are missing.
• Build and design the company’s infrastructure to help Yotpo’s ever-growing scale
• Debug various applicative issues at scale
• Take part in resolving and preventing production issues

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers – monthly
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Hybrid working – 2 times/week in the office

What you’ll do:

• Collaborate closely with product and development teams to design intuitive user experiences
• Create wireframes, user flows, and UI elements that align with product goals
• Execute high-quality templates and mockups using Yotpo’s existing brand guidelines
• Conduct user research and apply insights to improve product usability and design
• Stay current with UI/UX trends, best practices, and emerging design technologies
• Actively contribute to team discussions, brainstorming sessions, and design reviews
• Work closely with the wider Yotpo Product Design team to maintain consistency across the platform

What you bring:

• 1+ year of experience in a product design or related UI/UX role
• Strong foundational understanding of user experience principles and interface design
• Proficiency in tools such as Figma, Sketch, or Adobe Creative Suite
• Experience working in agile environments and familiarity with tools like Jira
• A proactive, self-starting attitude with the ability to thrive in a fast-paced setting
• A growth mindset and eagerness to learn, iterate, and contribute to a collaborative team

Bonus points for:

• Prototyping skills (e.g. Figma prototypes, InVision, etc.)
• Basic video editing abilities

Why You’ll Love Working at Yotpo:

• Competitive base salary + annual bonus
• Stock option plan
• 25 days of paid vacation (plus extra days based on tenure)
• Additional health insurance coverage
• Monthly flexible benefits budget via Re:Benefit
• Food vouchers
• Learning & development programs, including access to e-learning portals and internal knowledge-sharing sessions
• Participation in hackathons, tech conferences, and workshops
• Fully stocked kitchen and bar
• Fun team events and company celebrations, both local and international
• Internal mobility & referral programs
• Hybrid working model with a strong emphasis on flexibility and work-life balance

As a Product Content Designer at Yotpo, you’ll be using your writing and storytelling skills to build amazing user experiences for our customers. Your day-to-day will include guiding designers in crafting clear, effective in-product copy. You’ll collaborate with product managers and designers to ensure consistency, clarity, and a cohesive voice across the platform. Your role will include setting content guidelines, providing strategic input on messaging, reviewing and refining copy, and ensuring a seamless user experience through well-crafted language.

You’ll create content for in-product flows, dashboards, navigation, and more.

You’ll create short, instructional texts such as buttons, error messages, tooltips, and form field labels.

Responsibilities:

• Create clear, compelling, and accurate in-product microcopy
• Collaborate with Product Managers, Product Designers, Developers, and other stakeholders
• Guide and support designers in creating clear, compelling, and accurate in-product microcopy.
• Establish and maintain content guidelines to ensure consistency across the product.
• Review, refine, and approve UX copy to enhance clarity and usability.
• Provide feedback and direction to ensure a cohesive and high-quality user experience.
• Manage multiple projects effectively, prioritizing tasks and meeting deadlines.

Requirements:

• Written English at native level
• 3+ years of experience as a UX writer
• Passionate about writing user-focused content and a great eye for detail
• Ability to independently lead a content domain and manage multiple competing priorities in a fast-paced, constantly changing environment
• Familiarity with user experience concepts (advantage)

What to bring:

• At least 1 year commercial experience
• Extremely passionate and curious about tech and building products

• Professional experience with at least one of the following (Java, PHP, Angular, React, Lit, Data Pipelines, Kafka, AWS, SQL, JS, Typescript, Vue)
• A degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience)
• Understanding of SDLC
• Understands their current business domain
• Knowledge of Algorithms & Data Structures
• Fluent English
• Independent, self learner
• Proactive approach
• Problem-Solving: Strong analytical and problem-solving skills. Ability to debug and resolve software issues efficiently.
• Communication: Excellent verbal and written communication skills. Ability to work effectively in a team-oriented environment.
• Adaptability: Willingness to learn and adapt to new technologies and tools. Ability to thrive in a fast-paced, dynamic environment.
• Low on Ego and High on Team Spirit

Drive ideas to production

• Be proactive in team/company initiatives
• Collaboration: Work closely with Product, Infrastructure and other R&D teams
• Learning: Stay updated with the latest industry trends and technologies. Take advantage of learning opportunities and mentoring from senior engineers
• Actively improve the health and quality of our products

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers – monthly
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• We are now working in a flexible hybrid capacity.