דרושים Customer Success / Technical Account Management ב-Wiz ב-ארהב

• Own and Evolve the Technical Bootcamp : Design and lead our flagship technical onboarding program, ensuring it accelerates readiness for new hires and partners.
• Build and Manage Labs & CTF Programs : Create interactive, gamified environments that reinforce technical skills through hands-on practice and friendly competition.
• Enable Multiple Audiences : Deliver targeted enablement programs for SEs, TAMs, Support, and Partners, tailored to their roles and customer engagement models.
• Partner Readiness : Develop partner technical certification and readiness paths that align with partner tiers and go-to-market priorities.
• Curriculum Development : Partner with Product, SE Leaders, Principal Engineer team and Customer Success to ensure technical training content is accurate, up-to-date, and aligned with business priorities.
• Metrics & Impact : Define success measures, track progress, and report on enablement effectiveness and ROI.
• Team Leadership : Build and manage a high-performing technical enablement team, fostering innovation, collaboration, and a culture of excellence.

• Experience : 5+ years in technical enablement, technical training, or related roles; at least 3 years in a leadership position.
• Technical Expertise : Strong hands-on technical background with a deep understanding of public cloud platforms (AWS, Azure, GCP), DevOps practices, automation frameworks, and cloud-native technologies such as Kubernetes.
• Program Management : Proven ability to design, launch, and scale enablement programs with measurable outcomes.
• Partner Enablement : Experience building partner readiness frameworks and certification programs.
• Learning Innovation : Familiarity with gamification, hands-on labs, and experiential learning methods.
• Collaboration Skills : Ability to work cross-functionally with Product, Sales, Customer Success, and Marketing teams.
• Communication : Exceptional written, verbal, and presentation skills.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...). Offer insights regarding the availability of new features in Wiz. Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.

WHAT YOU’LL DO

• Partner with Renewal Managers and Technical Account Managers on renewal and expansion opportunities within your defined book of business
• Lead with curiosity to understand our customers’ complex business problems
• Demonstrate an intimate understanding of Wiz Cloud Security Solutions and their value to our customers in the growth segment
• Demonstrate ability to position and advise to CISO-level executives with industry Point-of-View business insights; Continue to listen, build, and grow executive relationships with customers
• Develop and close business to consistently meet or exceed quarterly sales quotas, in a way that reflects Wiz values
• Align with Wiz partner ecosystem to optimize market opportunity
• Strong understanding of effective sales processes and methodologies, such as MEDDPICC or Command of the Message
• Build effective working relationships with Solutions Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives

WHAT YOU’LL BRING

• Minimum of 2+years of experience in SaaS/Security sales, customer success, or account manager role, selling to SMB/Mid-Enterprise accounts
• Proven track record of effective selling within the specific geographical territory listed, and excel in growing and nurturing a book of business
• Strong pipeline generation skills, including outbound prospecting and lead qualification
• Ability to collaborate with internal teams and contribute to a high-growth sales environment
• A consultative and professional approach to engaging with customers
• Ability to pivot in a meeting vs. sticking to a script
• Understanding of cloud security challenges and the ability to communicate technical concepts

WHAT YOU’LL DO

• Partner with Renewal Managers and Technical Account Managers on renewal and expansion opportunities within your defined book of business
• Lead with curiosity to understand our customers’ complex business problems
• Demonstrate an intimate understanding of Wiz Cloud Security Solutions and their value to our customers in the growth segment
• Demonstrate ability to position and advise to CISO-level executives with industry Point-of-View business insights; Continue to listen, build, and grow executive relationships with customers
• Develop and close business to consistently meet or exceed quarterly sales quotas, in a way that reflects Wiz values
• Align with Wiz partner ecosystem to optimize market opportunity
• Strong understanding of effective sales processes and methodologies, such as MEDDPICC or Command of the Message
• Build effective working relationships with Solutions Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives

WHAT YOU’LL BRING

• Minimum of 2+years of experience in SaaS/Security sales, customer success, or account manager role, selling to SMB/Mid-Enterprise accounts
• Proven track record of effective selling within the specific geographical territory listed, and excel in growing and nurturing a book of business
• Strong pipeline generation skills, including outbound prospecting and lead qualification
• Ability to collaborate with internal teams and contribute to a high-growth sales environment
• A consultative and professional approach to engaging with customers
• Ability to pivot in a meeting vs. sticking to a script
• Understanding of cloud security challenges and the ability to communicate technical concepts

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...). Offer insights regarding the availability of new features in Wiz. Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.

WHAT YOU’LL DO:

• Demonstrate an intimate understanding of Wiz Cloud Security Solutions and their value to state, local and education
• Demonstrate ability to position and advise to CISO level executives with industry Point-of-View business insights; Continue to listen, build, and grow executive relationships with customers
• Develop and close business to consistently meet or exceed quarterly sales quotas, in a way that reflects Wiz values
• Align with Wiz partner ecosystem to optimize market opportunity
• Maintain accurate pipeline management with expert-level forecasting
• Build effective working relationships with Solutions Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives

WHAT YOU’LL BRING

• Minimum 7 years selling SaaS/Security solutions to SLED
• Process and detail-oriented. Do well at updating your SFDC accounts
• Good standing relationships with previous sales operation teams
• Able to provide consulting and professional advice
• Experience in SLED sales and selling to C-level executives
• You listen to the customer and adjust based on their needs
• Able to pivot in a meeting vs. sticking to a script
• Team player - selling is a team sport
• Able to hit target year after year
• Hyper-growth experience

andidates must meet EAR part 772 and ITAR 120.15 definition of aU.S. person(Any individual who is granted U.S. citizenship;any individual who is granted U.S. permanent residence (green card holder);any individual who is granted status as a “protected person”) and that tin the contiguous United States.

• Kubernetes and containerized infrastructure
• Cloud platforms (AWS, Azure, GCP)
• DevOps and CI/CD pipelines
• Cloud security and detection engineering
• AI infrastructure and governance
• Data protection and regulatory compliance

• Own technical go-to-market for strategic areas

• 7–10+ years in technical marketing, DevRel, product marketing, or solutions engineering — or equivalent hands-on roles in cloud or security
• Deep subject matter expertise in one or more areas:
  • Kubernetes / containers / cloud-native infra
  • DevOps and CI/CD pipelines
  • Cloud platforms (AWS, Azure, GCP)
  • Threat detection, incident response, or security operations
  • AI architecture, model governance, or responsible AI
  • Data privacy, access control, and compliance
• A strong portfolio of technical assets: demos, blogs, diagrams, training sessions, etc.
• Excellent communication skills: ability to write, present, and translate technical depth into business value.
• Track record of cross-functional collaboration and GTM execution.
• Strategic thinking and self-directed execution — you lead with impact, not activity.