דרושים ב-West Pharma ב-United States, Santa Cruz

• Achieve revenue goals and for assigned book of business
• Achieve specific growth initiatives with high value programs
• Establish and build commercial relationships with identified and unassigned emerging companies accounts
• Responsible for managing and maintaining the Industry Partners segment in North America, including oversight of directly assigned accounts and collaboration on broader Account Manager responsibilities
• Support internal initiatives to drive alignment, efficiency, and growth within the Industry Partners segment
• Expand West’s sales within emerging companies accounts utilizing all high value programs
• Identify drug product pipelines for emerging companies accounts
• Develop an understanding of customer needs and apply West solutions
• Facilitate technical solutions to identified emerging companies with the support of a designated Technical Customer Support representative
• Actively work with Customer Care Representatives and Marketing to qualify and close new business opportunities
• Create and manage opportunities in CRM
• Prepare quotations for products
• Assist in developing and maintaining a matrix for customer classification for emerging companies
• Maintain emerging companies’ database for both assigned and unassigned accounts
• Facilitate communication between West internal resources and the customer
• Analyze and review emerging accounts sales reports
• Conduct external customer calls and visits as appropriate
• Manage expense/travel budget
• Maintain industry knowledge and expertise
• Actively participate in Technical Customer Support and sales training programs
• Assist in developing strategic projects for this customer segment
• Performs other duties as assigned

• Bachelor's Degree in sales, marketing, science or equivalent experience required

• Minimum 3 years in customer facing experience required
• Pharmaceutical industry experience preferred

• Technical degree preferred
• Selling experience and formal sales training preferred
• Negotiation skills are preferred
• SAP and CRM experience are preferred
• Must be proficient in Microsoft Office - Outlook, Teams, PowerPoint, Excel, and Word
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Able to comply with the company’s safety and quality policies at all times

• Ability to work in an office. May need to stand or sit for extended periods of time
• Communication, quick decision making, interpreting data, reading, or writing, public speaking -- must be able to express or exchange ideas with team members
• Must be able to understand direction and adhere to established procedures
• Read and interpret data, information and documents
• Must maintain the ability to work well with others in a variety of situations
• Must be able to multi-task, work under time constraints, problem solve, and prioritize
• Ability to make independent and sound judgments
• Demonstrates enthusiasm, takes accountability and drives for results

• Leads multi-discipline teams to sell large business solutions, entering into multi-year agreements
• Develops and gains agreement (internally and externally) on compelling deal structures matching customer and West’s long- term strategic objectives
• Demonstrates knowledge of historical markets/trends and internal customer issues that may influence a customer's priorities, tactics and business approaches. Remains current on competitors, technology and regulatory issues to keep West and the customer at the industry's cutting edge
• Communicates (verbally and in writing) effectively at all levels internally and externally (across global entities)
• Considers a wide range of factors (internally and externally) when developing vision and strategy; able to shape and design strategy taking into consideration change or trends in the industry or customer strategy
• Serves as a role model for most of the desired personal characteristics (ethical, passionate about the business, high energy/ hard working, respect for others, shares credit, projects selfconfidence)
• Understands the different business cultures across the regions & thinks & behaves accordingly
• Anticipates risks and devises contingency plans to meet them
• Understands situation from many perspectives and makes decisions accordingly
• Plans own account management approach and has input into colleagues' approaches. Strongly focuses on activities that achieve the vision and have the biggest pay-off
• Responsible for developing and leading the creation and execution of Account Strategic Plans that specifically target opportunities which will ensure customer satisfaction and profitable growth of the business
• Responsible for organizing and leading the Global Account team including regional/local key Account Managers and representatives from the different functions involved in the key account strategy and interacting with the customer (Quality Assurance, RA, Operations, R&D etc.)
• Manages performance, coaches and develops his team members and work closely with them to deliver strong and profitable growth as well as the service and support expected by customers
• active participation to develop winning segment strategies and execute them successfully with his team members. Effective execution will also require strong collaboration internally with various functional stakeholder groups, including Strategic Marketing, Product Management, Operations, Supply Chain, etc. to ensure that the appropriate product and/or service offering developed for our CMO partners is well defined and that we have a clear plan on how to execute and go to market
• Maintaining and building West’s relationships with the customers at all levels of their organizations
• Accountable for the contract negotiation teams and directing the discussion regarding business terms with the Client Business Manager. The Director will be responsible for ensuring that all functional areas of the company are aware of the contractual obligations and will monitor adherence to key terms as required. The Director is also accountable to achieve goals in terms of annual price increase for his customer portfolio and those of his team members.
• Ensure that all forecasts, funnel information, account plans, customer contact lists and trip reports are updated in CRM and other administrative requirements are current for himself and his team members

• Bachelor's Degree in relevant relevant scientific, engineering, or business fields
• Master's Degree in Business or Business-related field (MBA or equivalent) preferred

• 10+ years’ work experience in a variety of functions and industries, including significant experience in the pharmaceutical/biotechnology industry or its suppliers’ industries, ideally in a business-to-business environment
• experience in both direct and matrix management

• Strong written and verbal communication in English; excellent Microsoft PowerPoint, Excel, and Word skills as communication tools
• Commitment to leading, supporting, and working in diverse teams
• Agile leadership capabilities to both lead and participate in high-performing teams
• Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy in a fast-paced environment
• Able to operate with significant autonomy, self-starter and a decision maker
• Able to perform well in high-stress, time-sensitive work environment, including scrutiny by executive-level management
• Maintain the ability to work well with others in a variety of situations
• Able to multi-task, work under time constraints, problem solve, and prioritize
• Able to learn and apply new information or new skills

Experience developing, optimizing and managing sales funnel utilizing CRM and digital marketing systems.Firsthand knowledge and understanding of drug substance manufacturing and drug product fill-finish process, and customer requirements for outsourced CDMO services for injectable drugs.
Background with a good technical understanding and knowledge of Combination products, medical device qualification, packing and delivery systems, primary packaging, regulatory requirements.Self-starter, highly motivated and ability to work independent with little or no daily supervision.Ability to effectively work in a virtual environment in a global organization.Excellent English language skills (written/oral).

• Bachelor's Degree in Biomedical engineering, biotechnology, or related field
• MBA or relevant management certification

• Minimum 10 years experience in pharmaceutical/medical device sales or biotechnology industry with first hand experience working in a CDMO.
• Direct experience in Commercial development or inside sales roles with demonstrated progressive scope/responsibilities.

• Excellent communication/negotiation skills and strong customer focus.
• Self-starter, highly motivated and ability to work independent with little or no daily supervision.
• Background includes a good technical understanding and knowledge of Combination products, medical device qualification, primary packaging, Regulatory requirements and Program Management.
• Ability to prioritize and deliver high quality, accurate work within the required timeline.
• Formulation and implementation of strategic direction.
• Team player actively contributing to positive team spirit.
• Excellent verbal and written communication skills.
• Excellent customer and partner relationship management skills.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
• Able to comply with the company’s safety and quality policies at all times.

• Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures.
• Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities.
• Position operates in a professional office environment. May stand or sit for extended periods of time.
• Read and interpret data, information and documents.
• Must maintain the ability to work well with others in a variety of situations.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Ability to make independent and sound judgments.
• Observe and interpret situations, analyze and solve problems.

Reporting to the Senior Manager for Global Tooling, the Principal Tooling Engineer will be responsible for supporting the execution of various tooling engineering projects relating to medical device & contract manufacturing within West. The role will support the implementation of the Tooling Engineering strategy within Global Engineering whilst ensuring the commissioning, qualification and validation of tooling equipment, processes and procedures are carried out in accordance with GMP and relevant guidelines.

The Principal Tooling Engineer will liaise with customers and suppliers in the support of tooling development, refurbishment and replacement for new and existing global programs. Responsibilities will include managing vendor selection, conceptual design, selection of hot runner system, project management of tool fabrication and implementation into manufacturing. This role will support the harmonization of tooling/process principles, practices, and procedures across Global Tooling Engineering. The Principal Tooling Engineer will demonstrate excellent attention to detail and manage their time efficiently.

• Responsible for the project management of various internal and external highly skilled technical resources in providing tool design and manufacturing support.
• Manage and lead as work package owners, complex tooling projects from conception through qualification.
  • Manage tooling suppliers on request for quotation (RFQ), mold design reviews, hot runner system selection, schedules, mold factory acceptance test (FAT) and project implementation at site.
  • Manage product and tool design reviews to ensure they are designed for manufacture and efficiency and are conducted in accordance with West CM mold design guidelines and build standards.
• Provide expert knowledge in part design for manufacturability using Mold Flow Analysis to evaluate mold filling, mold cooling and warpage analysis, to ensure a robust tool design.
• Successful management and delivery of tooling projects to agreed time scale and budget.
• Ensure suppliers meet customer and West tooling needs.
• Manage the successful handover of new validated tooling into production by liaising with customers, suppliers and internal West teams.
• When required, support investigations and root cause analyses of major tooling issues.
• Compile and deliver reports from critical tooling information gathered.
• Establish strong relationships with customers and suppliers in pursuit of continuous tooling improvements and on-going business development.
• Work closely with Finance, Program Managers and commercial teams to ensure visibility on engineering revenue forecasts and timely invoicing takes place.

• Analyze the current Tooling supply chain, identifying new suppliers to source technologies for demanding technical applications.
• Assist with the harmonization and implementation of Tooling Engineering standards and procedures across the CM Device Manufacturing Network based on current regulations, industry standards and industry practices permitting agility to meet the future needs of the business.
• Identify and implement continuous tooling improvements for future/repeat molds.
• Manage the control of tool documentation, drawing and file management.
• Develop, review and revise tooling validation documentation.
• Attend internal meetings to establish priorities
• Liaise with external suppliers on the repair/replacement of tooling components and equipment
• Research and implement improvements to processes and procedures.
• Work autonomously within established procedures and practices.
• Comply to West Environmental, Health and Safety requirements, training and regulations
• Comply to all West company policies, procedures and corporate policies
• Act in accordance with West’s Guiding Principles and adheres to the Corporate Code of Conduct.
• Report/escalate all issues to Senior Manager, Global Tooling.
• Perform additional duties at the request of the Senior Manager.

• Engineering degree in Tool Design or related field preferably with practical experience working with injection molds.

• Minimum 8 years of experience in the design, manufacture and project management of multi-cavity injection molds.
• Extensive practical experience in Computer Aided Design, with proficiency in 3D modelling software packages, eg. SolidWorks.
• Advanced and specialized tooling expertise, typically developed through a combination of job-related training and considerable on-the-job experience
• Demonstrate an in-depth knowledge of Statistical Process Control (SPC) and Design Of Experiments (DOE) within the Medtech industry
• Practical working knowledge and understanding of X Ray Computed Tomography (CT scanning) and 3D surface analysis using this technology.
• Relevant experience in a cGMP regulated industry.
• Proven track record on ensuring compliance to quality requirements in a medical device manufacturing environment
• Ability to work under pressure
• Must be able to organize and prioritize tasks for self
• Ability to build strong business relationships with all stakeholders

• Understand all relevant standard operating procedures as per Company policy as related to this position.
• Excellent written and verbal communication skills with the ability to accurately document work performed.
• Effective analytical and problem-solving abilities
• Knowledge of tooling servos, hydraulics, pneumatics and electrics
• Proficient IT skills, specifically Microsoft Office (Word, Excel, PowerPoint, Project and Outlook)

Reporting to the Senior Manager for Global Tooling, the Principal Tooling Engineer will be responsible for supporting the execution of various tooling engineering projects relating to medical device & contract manufacturing within West. The role will support the implementation of the Tooling Engineering strategy within Global Engineering whilst ensuring the commissioning, qualification and validation of tooling equipment, processes and procedures are carried out in accordance with GMP and relevant guidelines.

The Principal Tooling Engineer will liaise with customers and suppliers in the support of tooling development, refurbishment and replacement for new and existing global programs. Responsibilities will include managing vendor selection, conceptual design, selection of hot runner system, project management of tool fabrication and implementation into manufacturing. This role will support the harmonization of tooling/process principles, practices, and procedures across Global Tooling Engineering. The Principal Tooling Engineer will demonstrate excellent attention to detail and manage their time efficiently.

• Responsible for the project management of various internal and external highly skilled technical resources in providing tool design and manufacturing support.
• Manage and lead as work package owners, complex tooling projects from conception through qualification.
  • Manage tooling suppliers on request for quotation (RFQ), mold design reviews, hot runner system selection, schedules, mold factory acceptance test (FAT) and project implementation at site.
  • Manage product and tool design reviews to ensure they are designed for manufacture and efficiency and are conducted in accordance with West CM mold design guidelines and build standards.
• Provide expert knowledge in part design for manufacturability using Mold Flow Analysis to evaluate mold filling, mold cooling and warpage analysis, to ensure a robust tool design.
• Successful management and delivery of tooling projects to agreed time scale and budget.
• Ensure suppliers meet customer and West tooling needs.
• Manage the successful handover of new validated tooling into production by liaising with customers, suppliers and internal West teams.
• When required, support investigations and root cause analyses of major tooling issues.
• Compile and deliver reports from critical tooling information gathered.
• Establish strong relationships with customers and suppliers in pursuit of continuous tooling improvements and on-going business development.
• Work closely with Finance, Program Managers and commercial teams to ensure visibility on engineering revenue forecasts and timely invoicing takes place.

• Analyze the current Tooling supply chain, identifying new suppliers to source technologies for demanding technical applications.
• Assist with the harmonization and implementation of Tooling Engineering standards and procedures across the CM Device Manufacturing Network based on current regulations, industry standards and industry practices permitting agility to meet the future needs of the business.
• Identify and implement continuous tooling improvements for future/repeat molds.
• Manage the control of tool documentation, drawing and file management.
• Develop, review and revise tooling validation documentation.
• Attend internal meetings to establish priorities
• Liaise with external suppliers on the repair/replacement of tooling components and equipment
• Research and implement improvements to processes and procedures.
• Work autonomously within established procedures and practices.
• Comply to West Environmental, Health and Safety requirements, training and regulations
• Comply to all West company policies, procedures and corporate policies
• Act in accordance with West’s Guiding Principles and adheres to the Corporate Code of Conduct.
• Report/escalate all issues to Senior Manager, Global Tooling.
• Perform additional duties at the request of the Senior Manager.

• Engineering degree in Tool Design or related field preferably with practical experience working with injection molds.

• Minimum 8 years of experience in the design, manufacture and project management of multi-cavity injection molds.
• Extensive practical experience in Computer Aided Design, with proficiency in 3D modelling software packages, eg. SolidWorks.
• Advanced and specialized tooling expertise, typically developed through a combination of job-related training and considerable on-the-job experience
• Demonstrate an in-depth knowledge of Statistical Process Control (SPC) and Design Of Experiments (DOE) within the Medtech industry
• Practical working knowledge and understanding of X Ray Computed Tomography (CT scanning) and 3D surface analysis using this technology.
• Relevant experience in a cGMP regulated industry.
• Proven track record on ensuring compliance to quality requirements in a medical device manufacturing environment
• Ability to work under pressure
• Must be able to organize and prioritize tasks for self
• Ability to build strong business relationships with all stakeholders

• Understand all relevant standard operating procedures as per Company policy as related to this position.
• Excellent written and verbal communication skills with the ability to accurately document work performed.
• Effective analytical and problem-solving abilities
• Knowledge of tooling servos, hydraulics, pneumatics and electrics
• Proficient IT skills, specifically Microsoft Office (Word, Excel, PowerPoint, Project and Outlook)

Reporting to the Senior Manager for Global Tooling, the Principal Tooling Engineer will be responsible for supporting the execution of various tooling engineering projects relating to medical device & contract manufacturing within West. The role will support the implementation of the Tooling Engineering strategy within Global Engineering whilst ensuring the commissioning, qualification and validation of tooling equipment, processes and procedures are carried out in accordance with GMP and relevant guidelines.

The Principal Tooling Engineer will liaise with customers and suppliers in the support of tooling development, refurbishment and replacement for new and existing global programs. Responsibilities will include managing vendor selection, conceptual design, selection of hot runner system, project management of tool fabrication and implementation into manufacturing. This role will support the harmonization of tooling/process principles, practices, and procedures across Global Tooling Engineering. The Principal Tooling Engineer will demonstrate excellent attention to detail and manage their time efficiently.

• Responsible for the project management of various internal and external highly skilled technical resources in providing tool design and manufacturing support.
• Manage and lead as work package owners, complex tooling projects from conception through qualification.
  • Manage tooling suppliers on request for quotation (RFQ), mold design reviews, hot runner system selection, schedules, mold factory acceptance test (FAT) and project implementation at site.
  • Manage product and tool design reviews to ensure they are designed for manufacture and efficiency and are conducted in accordance with West CM mold design guidelines and build standards.
• Provide expert knowledge in part design for manufacturability using Mold Flow Analysis to evaluate mold filling, mold cooling and warpage analysis, to ensure a robust tool design.
• Successful management and delivery of tooling projects to agreed time scale and budget.
• Ensure suppliers meet customer and West tooling needs.
• Manage the successful handover of new validated tooling into production by liaising with customers, suppliers and internal West teams.
• When required, support investigations and root cause analyses of major tooling issues.
• Compile and deliver reports from critical tooling information gathered.
• Establish strong relationships with customers and suppliers in pursuit of continuous tooling improvements and on-going business development.
• Work closely with Finance, Program Managers and commercial teams to ensure visibility on engineering revenue forecasts and timely invoicing takes place.

• Analyze the current Tooling supply chain, identifying new suppliers to source technologies for demanding technical applications.
• Assist with the harmonization and implementation of Tooling Engineering standards and procedures across the CM Device Manufacturing Network based on current regulations, industry standards and industry practices permitting agility to meet the future needs of the business.
• Identify and implement continuous tooling improvements for future/repeat molds.
• Manage the control of tool documentation, drawing and file management.
• Develop, review and revise tooling validation documentation.
• Attend internal meetings to establish priorities
• Liaise with external suppliers on the repair/replacement of tooling components and equipment
• Research and implement improvements to processes and procedures.
• Work autonomously within established procedures and practices.
• Comply to West Environmental, Health and Safety requirements, training and regulations
• Comply to all West company policies, procedures and corporate policies
• Act in accordance with West’s Guiding Principles and adheres to the Corporate Code of Conduct.
• Report/escalate all issues to Senior Manager, Global Tooling.
• Perform additional duties at the request of the Senior Manager.

• Engineering degree in Tool Design or related field preferably with practical experience working with injection molds.

• Minimum 8 years of experience in the design, manufacture and project management of multi-cavity injection molds.
• Extensive practical experience in Computer Aided Design, with proficiency in 3D modelling software packages, eg. SolidWorks.
• Advanced and specialized tooling expertise, typically developed through a combination of job-related training and considerable on-the-job experience
• Demonstrate an in-depth knowledge of Statistical Process Control (SPC) and Design Of Experiments (DOE) within the Medtech industry
• Practical working knowledge and understanding of X Ray Computed Tomography (CT scanning) and 3D surface analysis using this technology.
• Relevant experience in a cGMP regulated industry.
• Proven track record on ensuring compliance to quality requirements in a medical device manufacturing environment
• Ability to work under pressure
• Must be able to organize and prioritize tasks for self
• Ability to build strong business relationships with all stakeholders

• Understand all relevant standard operating procedures as per Company policy as related to this position.
• Excellent written and verbal communication skills with the ability to accurately document work performed.
• Effective analytical and problem-solving abilities
• Knowledge of tooling servos, hydraulics, pneumatics and electrics
• Proficient IT skills, specifically Microsoft Office (Word, Excel, PowerPoint, Project and Outlook)