דרושים Associate Asset Based Lending Field Examiner ב-Wells Fargo ב-United States, Chandler

Job Description Summary

Information Security Associates play a key role in safeguarding the organization’s systems, data, and customers. They help implement security measures to protect sensitive information from cyber threats, monitor risks, and ensure compliance with internal policies and external regulations. This includes supporting critical initiatives, addressing audit findings, and contributing to the reduction of operational risk—ultimately ensuring a secure banking experience.

This position is also part of the

In this role, you will:

• Support account provisioning and deprovisioning for applications across multiple business lines.

• Support the implementation of identity governance tools (IGA) for access certification, role management and segregation of duties (SoD).

• Provide consultation for all aspects of information security compliance policy, risk management, and remediation.

• Assist with troubleshooting access-related issues and participate in incident response efforts.

• Perform peer reviews and contribute to documentation updates and process improvements.

• Collaborate with team members and management to resolve technical questions and ensure policy compliance.

• Participate in projects related to identity and access management, including cleanup efforts and operational enhancements.

• Learn and apply internal procedures, escalation protocols, and compliance requirements.

• Provide timely and effective support for end-user access requests and project-related tasks.
  

Required Qualifications:

• 6+ months of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  

Desired Qualifications:

• 6+ months of IAM (Identity and Access Management) experience in one or more of the following: provisioning, de-provisioning, certification, authorization or authentication.

• Hands-on experience with at least one IAM tool such as SailPoint, Okta, CyberArk, Ping, Microsoft Entra ID in a production or project environment.

• Proficiency in Microsoft Office tools, including creating pivot tables in Excel, formatting documents in Word, managing email and calendars in Outlook, and building presentations in PowerPoint.

• Experience creating, updating, and managing tickets in ServiceNow, with basic workflow navigation and documentation.

• Experience communicating technical issues or access-related concerns across technical and non-technical teams.

• Demonstrated ability to manage multiple tasks simultaneously, meeting deadlines on at least three concurrent projects or operational initiatives in academic or professional settings.

• Strong customer service orientation, with examples of timely and effective issue resolution.
  

Job Expectations:

• Participate in scheduled after-hours on-call rotations to support operational needs.

• Maintain a hybrid work schedule with regular onsite presence at one of the designated office locations.

• Must reside within commuting distance of a designated office location for the duration of employment or be willing to relocate at personal expense; relocation assistance will not be provided.

• This position is not eligible for Visa sponsorship

• Must maintain employment eligibility without requiring visa sponsorship from Wells Fargo now or at any point in the future; only candidates authorized to work for any U.S. employer will be considered.

• Actively engage in the two-year CODE Program, including participation in training, mentorship, networking events, and career development activities.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in the design, development, integration, testing, deployment and support of technology solutions for complex and challenging business requirements
• Understand Software Development Lifecycle process, quality, security and compliance requirements
• Support implementation of moderate to complex projects
• Develop skills in a specific domain with training
• Understand compliance and risk management requirements for supported area
• Receive direction from a manager and exercise independent judgment while developing understanding of compliance and risk management requirements for the supported area
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers

Required Qualifications:

• 6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  

Desired Qualifications, US:

• 6+ months of

• Demonstrated knowledge, interest and /or experience with Python, SQL, .Net, Terraform, Kubernetes, Privileged Access Management, Directory Services as well as Cloud platforms and Cybersecurity acumen.

• Basic Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

• Good verbal, written, and interpersonal communication skills

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

• Ability to work effectively, as well as independently, in a team environment

• Bachelor’s in cybersecurity preferred but not required

Job Expectations:

• Position will require onsite presence at one of the required locations listed below in a hybrid work schedule
• Relocation assistance is not provided for this role.
• This position is not eligible for Visasponsorship
• Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.
• Willingness to actively participate in a two-year development program designed to help you build a strong professional foundation through ongoing training, mentorship, networking opportunities and career development resources

Program Locations:

• Chandler, AZ

BenefitsWells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

• Health benefits

• 401(k) Plan

• Paid time off

• Disability benefits

• Life insurance, critical illness insurance, and accident insurance

• Parental leave

• Critical caregiving leave

• Discounts and savings

• Commuter benefits

• Tuition reimbursement

• Scholarships for dependent children

• Adoption reimbursement

September 16, 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Review, analyze, and evaluate complex credit applications and credit line increases high-net-worth customers
• Analyze credit applications and credit line increases, credit bureau information, collateral valuation and cash flow tax returns, financial statements, trusts, investment portfolios and or other supporting documentation to recommend or approve appropriate credit line requests
• Expert communication skills ensuring best in class customer experience and proactively address customer needs to customize lending solutions
• Collaborate with internal partners such as Wealth Advisors and Private Bankers to proactively address clientneeds
• Ensure exceptional customer service delivery to affluent customers balancing credit quality with customer experience
• Lead complex initiatives with broad impact and act as key participant in the development of projects for Specialty
• Ensure conformity with bank policies andprocedures
• Evaluate complex processes or tasks that may require research into the cause and effect of challenges to projects or procedures related affluent credit card

Required Qualifications:

• 5+ years of Underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• years of Underwriting for affluent customers with background in high line assignments=Deep understanding of Wealth Management and experience with high value credit portfolios
• Financial Statement Analysis: Ability to interpret complex financial documents, including tax returns, balance sheets, and income statements.
• Credit Risk Assessment: Proficiency in evaluating creditworthiness using credit scores, debt-to-income ratios, and other risk indicators.
• Cash Flow Analysis: Understanding of personal and business cash flow to determine repayment capacity.
• Communication Excellent verbal, written, and interpersonal communication skills
• Portfolio Management: Experience managing large or complex credit portfolios, including exposure limits and diversification.
• Extensive knowledge of lending policy guidelines and procedures as evidenced by strong credit and compliance quality
• Track record of proactive problem solving, taking initiative, and effectiveness in resolving complex escalations timely and decisively to meet customer expectations
• Ability to manage multiple priorities, including managing a pipeline and supporting escalations while maintaining excellent quality
• Analytical skills focusing on problem solving, process improvement and customer impact in a rapidly changing environment.
• Ability to organize, re-prioritize, and manage multiple priorities in-order-to meet deadlines

Job Expectations:

• Relocation assistance is not available for this position.
• This position is not eligible for Visa sponsorship
• Must be able to work on-site

Location:

• Charlotte NC
• Chandler AZ
• St. Louis Park MN

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Available openings may be in one or more of the following areas within Asset Recovery. Specific details will be discussed during the interview process.

• Vendor Support Invoicing
• Impound Support
• Repossession Administration
• Redemptions and Reinstatement
• Fee Approvals
• Legal Notices

In this role, you will:

• Perform moderately complex administrative, transactional, operational, and/or customer support functions
• Support a variety of loan servicing tasks, which may include reviewing loan origination documents, manual invoices, researching and responding to inquiries, and verifying military relief status
• Independently utilize multiple systems and reference Policies & Procedures to determine next steps
• Identify opportunities to improve loan servicing process within established procedures and recommend solutions
• Provide excellent customer service at all points of contact
• Ensure accuracy with all daily work and manage a pipeline of work to ensure service level agreements (SLAs) are met
• Receive direction from leadership and escalate questions or issues to more experienced individuals as needed
• Use relevant information and independent judgment to ensure compliance with all federal, state, client, and company policies, procedures, and regulations
• Provide guidance to less experienced peers
• Interact, negotiate, and/or communicate effectively by phone and/or email with customers, impound lots, city courts, other governmental agencies, auto auction vendors, insurers, other third-party vendors, cross-business units, and/or customers
• May review reporting for accuracy and follow up as needed
• React quickly and effectively to written or phone escalations from business partners and customers, ensuring the interests of the company are protected
• Regularly adapt to changes in processes and procedures
• May handle inbound and/or outbound calls

Training Schedule:

• Length of training may vary
• Training schedule is Monday through Friday
• The hybrid work schedule may not apply during training

Work Schedule:

• Hybrid work schedule
• Department work hours will be discussed during the interview process
• Hours may adjust bi-annually, based on Daylight Savings Time
• Occasional overtime may be available
• Shift pay differential may apply

Required Qualifications:

• 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Prior experience within auto financial operations
• Financial services industry experience
• Experience in the automotive industry

• Knowledge and understanding of auto policies and procedures
• Prior experience in default operations
• Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties
• Ability to communicate confidentially and professionally with all levels, both within the line of business and with external business partners, utilizing strong telephone etiquette
• Customer Service focus with the ability to listen to customer needs and recommend solutions
• Customer service experience in a call center environment
• Ability to proactively navigate multiple computer systems, applications, and utilize search tools to find information
• Experience independently researching moderately complex issues to determine a course of action
• Proven analytical skills to identify and resolve problems
• Ability to manage a high-volume pipeline of work from assignment to completion
• Strong organizational, multi-tasking, time management, and prioritizing skills
• Ability to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment
• Intermediate Microsoft Office skills
• Ability to adapt to working a variety of tasks in a fast-paced, team environment with excellent attention to detail and quality standards with a sharp focus on eliminating errors
• Systems experience including CARs, iTop, iRepo, Auto IMS, ICMP, Workflow or the equivalent
• Knowledge and understanding of risk and compliance
• Flexibility and the abilityto embrace change with enthusiasm
• Military experience resolving complex issues via written or verbal communication, including but not limited to: supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers​

Job Expectations:

• Must work on-site at the location posted
• Must be able to attend full duration of required training period
• This position may offer a hybrid work schedule
• Flexibility to adjust hours, as requested, based on business need
• Ability to work additional hours asneeded
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship

Position Location:

• 2501 / 2601 S Price Road – Chandler, Arizona 85286

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manage risk by performing review and analysis of insurance policies for the express purpose of determining acceptability and compliance

• Support less experienced loan administrators in providing resolutions of inquiries and complaints

• Determine appropriate course of action and conduct investigative steps to fully identify customer issues

• Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction

• Evaluate and upload data into the systems of record

• Review moderately complex loan servicing documentation language

• Ensure compliance with all policies, procedures and regulatory requirements

• Provide guidance and training to peers and may have limited supervisory responsibilities

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Interact with internal and external customers

• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Insurance experience

• Commercial loan experience

• Ability to review and interpret complex commercial loan documents

• Experience reviewing and interpreting insurance policies as they apply to collateral secured loans

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Intermediate Microsoft Office (Word, Excel, and Outlook) skills

• Excellent verbal, written, and interpersonal communication skills

• Strong analytical skills with high attention to detail and accuracy

Job Expectations:

• This position is not eligible for Visa sponsorship

• Candidate must be based out of posted location

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• Ability to work additional hours as needed

Posting Locations:

• CHANDLER, AZ

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role you will:

• Perform routine customer support tasks when evaluating customer situations to provide relevant solutions
• Take inbound calls and make outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency​
• Seek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances​
• Support Account Resolution functional area by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems​
• Regularly receive direction from supervisors and escalate questions and complex issues to more senior roles
• Interact with immediate Account Resolution team on Account Resolution related information, as well as internal and external customers

Training Schedule:

• Training will last for six weeks, Monday through Friday 8am – 5pm
• You will be expected to attend the complete duration of training
• The hybrid work schedule will not apply during training

:

• Hours will be Monday-Thursday 11am to 8pm , Friday 10am-7pm and every other Saturday 7am-330pm.
• Hybrid work schedule with alternate weeks in-office
• Department hours are Monday – Thursday from 7 AM – 9 PM, Friday from 7 AM to 7 PM, and Saturday from 7 AM to 4:30 PM central time. The role will work alternating Saturdays
• Hours will adjust bi-annually, based on Daylight Savings Time
• Specific work hours will be assigned prior to the end of training
• Shift pay differential may apply

Required Qualifications:

• 6+ months of Account Resolution, customer contact, Customer Service, or Sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Call center customer service experience in the financial services industry
• Knowledge and understanding of auto operations or account management
• Ability to navigate multiple computer system windows, applications and utilize search tools to find information
• Ability to execute in a fast paced, high demand, metric driven call center environment
• Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
• Experience managing to production goals, deadlines, and various metrics
• Ability to follow policies and procedures, as well as federal, state, and company regulations
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Military experience resolving complex issues via written or verbal communication, including but not limited to: supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers​
• Bilingual speaking, reading, and writing proficiency in Spanish/English is a plus

Job Expectations:

• Must work on-site at the location posted
• Must be able to attend full duration of required training period
• This position offers a hybrid work schedule
• Flexibility to adjust hours, as requested, based on business need
• Ability to work additional hours asneeded
• Schedule may be eligible for a shift differential under the terms of the shift differential policy
• Your work schedule may include working some holidays upon request
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship

Posting Location:

• 2501 S Price Road, Chandler Arizona 85286

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Monitor and process time-sensitive life or safety, robbery, burglary, and other alarms that are routed to the Security Response Center in accordance with Wells Fargo security procedures
• Assist in obtaining the initial information for all reported events or incidents
• Perform work to meet service level agreements, deadlines, and goals within an open seating team environment
• Regularly receive direction from supervisor and escalate questions to more experienced staff
• Work collaboratively with Security Response Center representatives and management to process security-related alarm events
• Process electronic security alarms including, but not limited to, motion, panic, and communication alarms from Wells Fargo facilities
• Regularly receive and process time-sensitive phone calls regarding security emergencies, incidents, and security-related incidents
• Draft summaries of reported security events to be emailed to multiple levels of Wells Fargo risk mitigators and management personnel

Required Qualifications:

• 6+ months of private security, banking or corporate security experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Call center or high-volume inbound call handling preferred
• Experience handling multiple incoming lines and multi-tasking phone calls with alarm systems
• Basic knowledge and understanding of emergency procedures and handling emergency situations
• Previous security-related experience
• Experience in crisis management communications
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of Physical security systems configuration andtroubleshooting/diagnosticsphysical security hardware
• Solid critical thinking skills

Job Expectations:

• Physical presence at the assigned Security Response Center is required and each employe in this role must work onsite at the location posted or other assigned office
• Ability to work nights, weekends, and/or holidays as needed or scheduled
• Flexibility to work in a 24/7 environment, including weekends and holidays

Schedule:Tues - Sat 11PM - 7:30AM. Sun/Mon off

$25hr + 15% Shift differential which equates to $28.75 after applied

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.