דרושים Risk Identity Ops Coordinator - Latam ב-Uber ב-ארהב

We’re looking for a strategic and data-driven professional to join the Delivery Commercial Operations team in LATAM as a Senior Strategy & Planning Associate. In this role, you'll champion product adoption and drive demand generation through scalable strategies and tools.

• Act as a regional product champion for Offers: support rollouts, gather feedback, manage escalations, and promote adoption

• Lead planning cycles: define annual and quarterly targets, align with incentive plans, and benchmark against competitor offerings

• Enable commercial teams: lead office hours and training sessions, share best practices, and offer consultative support for campaign optimization

• Design and scale adoption strategies across managed and unmanaged merchants, ensuring alignment with local and global goals

• Build and maintain performance dashboards, automated tools, and offer recommendation systems

• Support the commercial organization with data analysis and insights to inform execution and unlock growth opportunities

• Strong communication skills and the ability to collaborate across functions and influence stakeholders

• Experience presenting to large audiences and driving alignment across teams

• Solid analytical skills, with hands-on experience in Sheets and SQL

• Organizational strength to manage multiple projects and deadlines

• Strategic mindset with an ability to move into execution when needed

• Fluency in English and Spanish

• 5+ years of experience in Strategy & Planning, Sales Operations, Business Analytics, Marketing Ops, or Consulting

• Experience working with CRM platforms (Salesforce or similar)

• Experience with product enablement and commercial tooling

• Exposure to regional or global cross-functional environments

• Comfortable navigating ambiguity and prioritizing effectively in fast-paced settings

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

We aim to prioritize safety and growth at a global scale by building and optimizing cost-efficient identity verification processes for identifying risky actors and limiting unnecessary friction for safe earners.

As a Risk and Compliance Specialist, you will play a pivotal role in ensuring the highest service quality standards, risk mitigation, and compliance within our organization. Your responsibilities will revolve around analyzing data, identifying potential risks, implementing strategies to address compliance issues, and fostering a culture of continuous improvement. This role requires strong analytical skills, problem-solving abilities, effective communication, and a collaborative mindset to work with various organizational stakeholders. The ideal candidate will be proficient in Google Sheets and demonstrate a commitment to execution excellence.

• Analyze metrics, risk factors, and compliance standards to identify areas for improvement.
• Develop and implement strategies to enhance service quality, mitigate risks, and ensure compliance with regulatory requirements.
• Identify emerging risks and trends, and proactively recommend solutions to mitigate potential impacts on service quality and compliance.
• Work on content development in case of gaps in the SOPs/KB pages.
• Utilize analytical tools, including Google Sheets, to collect, organize, and analyze data for informed decision-making.
• Work with TLs to improve the team's TPH, R2, insights & impact metrics.
• Willingness to work in shifts (rotating day/night shifts, rotating weekend offs).

Basic Qualifications

• Proven track record of identifying issues, developing innovative solutions, and implementing effective strategies to address challenges related to service quality, risk management, and compliance.
• Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams and influence stakeholders to achieve common goals.
• Demonstrated proficiency in using Google Sheets for data analysis, reporting, and collaboration.
• Excellent verbal and written communication skills with the ability to articulate complex concepts and technical information to diverse audiences.
• Commitment to delivering high-quality results, meeting deadlines, and continuously improving processes and procedures to achieve organizational objectives.
• Work in a 24x7 support environment, pro-actively take initiatives/ suggest improvements, and work closely with the TLs in carrying out projects.
• Ability to train new hires, and floorwalkers and set them up for success when they start production.
• Ability to analyze complex data sets, identify patterns, and derive actionable insights to improve service quality and mitigate risks.

Preferred Qualifications

• Must be in the current roles for 6 months at least.
• Strong attention to detail, critical thinking skills, and the ability to exercise sound judgment in decision-making.
• Proven track record of executing projects, driving process improvements, and achieving measurable results.
• Excellent organizational skills with the ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing priorities.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

Uber Eats is seeking a Strategic Operations Manager to lead data-driven user engagement strategies across our Retail verticals. You’ll be responsible for identifying high-potential user cohorts, crafting targeted engagement strategies, and optimizing platform levers to drive repeat behavior and long-term retention.

This role blends analytical rigor with executional depth—you’ll analyze user funnels, performance trends, and promotional impact to build scalable, high-impact programs. You'll partner cross-functionally to activate the right product surfaces and messages at the right time, ensuring users stay engaged and convert more deeply.

What You Will Do

• Build: Create more creative and efficient processes to target users with promotions and impressions in a compelling way to generate awareness and repeated engagement
• Analyze: Quantify everything you do. Utilize data-driven decision making to understand business trends and craft your recommendations to senior leadership
• Test and improve: Create a roadmap to methodically increase the impact and efficiency of our promos and communications
• Turn strategy into action: Program manage all aspects of user development and maturation, including weekly spend & CRM tactics, and other in-app levers that impact our growth
• Collaborate: Work with a number of stakeholders like Legal, Data Science, Marketing, and Product to deliver the tools we need to deliver growth

Basic Qualifications

• 3+ years of operations, business/ general management, growth operations, strategy, planning, management consulting or similar experience
• Excellent written and verbal communication skills
• Strong analytical skills and the ability to tackle problems logically; Data-driven approach to decision making and sound business judgment to determine project performance and financial viability, grounded in analytical thinking

Preferred Qualifications

• 1+ years experience in Management consulting, marketplace growth operations, or strategy work in a large business
• Grocery or Retail experience
• Proficiency in Excel/ Google Sheets, SQL preferred
• Bias toward action and master simplifier - constantly pushing toward alignment, clarity and execution on tight timelines
• Phenomenal collaborator and someone who proactively partners across teams
• Self-motivated, works independently and possess strong organization and time management skills
• Creative approach that enjoys experimentation and is willing to take bold bets despite risk of failure
• Strong communicator, especially with external partners or clients

For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

About the Role

- - - - What the Candidate Will Do ----

1. Work closely with a broad range of stakeholders to convert business needs into scalable, cross-functional solutions.
2. Collaborate with backend and cross-platform engineers to design and deliver key features for the identity platform.
3. Build seamless and user-friendly native Android interfaces using modern frameworks and backend integrations.
4. Partner with Data Science, Design, and Product teams to monitor feature performance and iteratively enhance the user experience based on insights.
5. Coordinate with various Uber product teams and lines of business to leverage the platform in addressing complex challenges.

- - - - Basic Qualifications ----

1. Bachelor’s degree in Computer Science, Engineering, Mathematics, or a closely related discipline—or equivalent hands-on experience.
2. 3+ years of hands-on experience building Android applications in a professional setting.
3. Skilled in developing Android apps using Java and/or Kotlin.
4. Deep understanding of the Android SDK, with expertise in its core libraries, tools, and frameworks.
5. Demonstrated ability to monitor, analyze, and optimize the performance of Android applications over time.
6. Experience software development lifecycle, from ideation and design to thorough testing and production release.

- - - - Preferred Qualifications ----

1. Experience in areas of Authentication, Security, Cryptography, Identity Management, Authorization, and Access Control
2. Experience with OAuth 2.0, OpenID Connect, SAML, X.509, and other standard authentication protocols.
3. Excellent documentation, communication, and collaboration skills.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$198,000 per year - USD$220,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

Basic Qualifications

• 8+ years of experience in people management, inside Retail, Service or Customer Support operations.
• Team management in a fast-paced environment (manufacturing, sales), with a strong ability to guide teams through growth, change, and cultural transformation.
• Stakeholder Management: Highly skilled in influencing and aligning cross-functional teams, including those outside direct reporting lines. Strong ability to navigate organizational dynamics to build consensus and drive shared goals.
• Experience driving operational efficiencies that lead to continuous optimization (team reduction, improving processes, closing facilities).
• Experience making data-driven decisions: Advanced analytical skills with the ability to interpret customer insights, NPS/CSAT metrics, and behavioral data to define strategies.
• Fluency in Spanish and English, with the ability to engage in strategic business discussions in both languages.
• International Team Management: Experience working in or leading teams across different cultures, time zones, and business contexts. Sensitivity to cultural nuances and the ability to adapt communication and leadership style accordingly.

Preferred Qualifications

• Global or Cross-Cultural Team Management: Experience working in or leading teams across different cultures, time zones, and business contexts. Sensitivity to cultural nuances and the ability to adapt communication and leadership style accordingly.
• Agile Program Management: Solid understanding of Agile principles and experience working within Agile or hybrid environments. Comfortable collaborating with Product and Engineering teams using frameworks like Scrum or SAFe.
• Proficiency in Portuguese is considered a strong advantage.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

The Uber Payments UK (UPUK) Chief Risk and Compliance Officer (CRCO) role is a leadership position in the UK payments team with responsibility for leading its second line team across overall management of operational, financial and compliance risks and implementation of regulatory requirements. This leader reports to the CEO and Chairperson of the Board of UPUK.

What You'll Do

1. Ultimate responsibility for overall risk management of UPUK as well as Customer Due Diligence, Anti-Money Laundering and Counter Terrorism Financing programs and ensuring compliance with regulations, good practices by regulators and other relevant prudential requirements applicable to UPUK.
2. Establish and maintain relationship and communication with UPUK’s regulators.
3. Finding the right balance of managing robust systems and controls, with enabling business goals.
4. Motivating and leading a risk and compliance team to put a robust risk framework into practice, managing escalations and syndicate compliance across the organisation.
5. Building and maintaining effective controls, incident response and management thereof.
6. Establishing and maintaining relationships with risk owners in other areas of Uber.
7. Maintaining strong relationships with other Uber leadership roles in the UK, as well as with leadership within Uber;
8. Ensuring that Financial Crime management is conducted according to industry best practice.
9. Staying abreast of legislative, regulatory and corporate governance developments that might affect UPUK’s operation.
10. Managing and executing reporting and making recommendations; and identifying compliance risks associated with the business activities. Follow up on resolution of compliance issues that may arise.
11. Managing the service provision of risk and compliance processes by Uber
12. Board member and company director

What You'll Need

1. Minimum 10 years relevant work experience in financial services, payments;
2. Minimum 5 years of leadership experience;
3. Statutory Managing Board, or equivalent, experience;
4. Experience building solutions in a regulated industry in a fast-moving technology-savvy environment;
5. Solid understanding and background in managing risk and governance issues
6. Experience managing relationships and proactive communication with regulatory bodies;
7. Impeccable judgment, integrity, and ability to set an ethical example;
8. Familiarity with the Payment Services Directive, E-Money Directive, and other relevant financial regulations, approved person regimes, and other relevant prudential requirements.

Bonus Points If

1. Experience in start up cultures with a focus on efficiency and speed of execution
2. Ability to simplify requirements to make them easily translatable and relevant to a tech firms operating model

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .