דרושים Head Operations ב-Uber ב-ארהב

What the Candidate Will Do

1. Strategic Ownership: Proactively identify business needs and issues for Moto and UberGo. Prioritize projects for the team to define the best path to meet strategic objectives. Motivate the team by explaining the big-picture context and aligning their work with the broader company vision
2. Business Sense & Problem Solving: Translate insights from operational and financial metrics into strategy and action plans. You will identify the root cause of risks and opportunities and propose multiple practical solutions. You'll advise leadership on tough trade-offs and propose solutions that may involve several teams with a strong impact.
3. Team Leadership: Empower your team to implement, optimize, and scale core analyses and processes. You will be responsible for delegating tasks and responsibilities to appropriate team members
4. Product & Cross-functional Collaboration: Partner with global and local teams on high-impact and critical initiatives. You will maintain strong working relationships with partners across operations, marketing, customer support, product, policy, and legal to execute new product launches
5. Execution: Oversee the execution of local improvements to ensure market growth and reliability for low-fare products. Monitor metrics to ensure business performance and support decision-making with a strong analytical approach

Basic Qualifications

1. Data-Driven Mentality: You must be able to make strategic decisions based on data analysis and interpretation which includes having experience with data analysis and the ability to interpret and present data to various audiences
2. Communication: Demonstrated experience interpreting and presenting data in an engaging and comprehensive manner. You should be able to advocate for your team and ensure its voice is heard
3. Teamwork: A track record of promoting a team environment where individuals can communicate freely and contribute. You should be able to maintain healthy working relationships, even in disagreement, and actively seek out diverse opinions and feedback
4. Planning & Organization: The ability to plan complex, multi-faceted projects, defining timelines, deliverables, interdependencies, and resource allocation
5. Professional Experience: Five or more years of professional experience, with at least two years in a role that involved people management

Preferred Qualifications

1. Stakeholder management: Involving Public Policy, Legal, and Communication teams
2. Product Acceleration: Experience growing products from 1-100
3. Data analysis tools: SQL, Phyton, and visualization tools

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

This role demands a unique blend ofdata fluency and stakeholder leadership. The ideal candidate is as comfortable writing SQL queries and building models in BI tools as they are presenting go-to-market strategies to Regional General Managers and Sales leaders. You will design and run the global bookbuilding process, treating it like a product - scoping, testing, iterating, and scaling with rigor.

With global scope and high visibility, this role sits at the intersection of. You will shape how Uber for Business structures its sales engine, ensuring that our sales teams are positioned for success and that we maximize impact across our $700M+ and growing global portfolio.

Bookbuilding Strategy & Execution

• Own the global process for building and balancing seller books across regions, ensuring equitable account allocation and alignment with strategic priorities.
• Develop, test, and operationalize the queries, data sources, and logic that underpin bookbuilding

Data & Insights

• Leverage SQL, Python, and BI tools to design scalable models and insights for segmentation, territory design, and headcount planning.
• Synthesize complex data sets into actionable recommendations for sales leaders.

Stakeholder Management & GTM Alignment

• Partner with Regional General Managers, Country Managers, and Sales Leaders to align on bookbuilding strategy, segmentation adjustments, and headcount planning.
• Act as the trusted advisor on GTM strategy, presenting recommendations and driving alignment across leadership.

Change Management & Communication

• Lead global communication and change management for territory rebalancing and segmentation shifts.
• Drive adoption and clarity around changes, ensuring smooth transitions and minimal disruption to sellers.

Program & Process Management

• Manage bookbuilding like a product, creating a repeatable and transparent playbook for how books evolve each half.
• Run a scrum-like model for iteration and improvement, ensuring the process is hyper-organized and efficient.

Basic Qualifications

• 6+ years of experience in Sales Operations/Sales Strategy
• Advanced proficiency in SQL (query building and optimization) and hands-on experience with BI tools (e.g., Tableau, Looker, PowerBI).
• Strong proficiency with Python (data manipulation, automation, analytics workflows).
• Demonstrated program management experience — organized, detail-oriented, and process-driven.
• Bachelor’s degree in Business, Analytics, Economics, Computer Science, or related field.

• Experience in global Sales Operations or within a high-growth SaaS/B2B environment.
• Familiarity with Salesforce.com and sales data workflows.
• Proven ability to communicate complex ideas effectively across technical and non-technical stakeholders.
• Track record of driving organizational change and aligning cross-functional teams around new processes.
• Experience working in a marketplace or multi-sided platform environment.

What You'll Do

• Catalog Onboarding : Manage the different pathways we enable merchants to bring on their product & inventory data onto the platform, focussing on quality assurance and reliability.
• Cross-Functional Collaboration: Partner with Commercial and Integration Engineering teams to integrate merchants’ catalog/inventory systems with Uber’s native catalog platform.
• Process Monitoring and Development: Design and monitor processes to ensure the accuracy, health, and reliability of product data across the platform.
• Product Feature Rollout: Assist in building and launching Uber’s Universal Product Database for EMEA countries, enhancing the accuracy and reliability of product information at scale.
• Category Growth Enablement: Support category-led growth opportunities, such as CPG (Consumer Packaged Goods) ads, by developing and leveraging category and product-level insights.

What You'll Need

• 3+ years of professional work experience in a related field (business operations, tech, analytics, consulting, banking, etc.)
• An analytical mindset and strong business acumen; you have experience using SQL and advanced Excel, and are comfortable translating technical details to business outcomes
• Highly collaborative; you know how to collaborate, engage and partner with a variety of different stakeholder groups in order to achieve shared goals

Preferred Qualifications

• Prior Grocery, FMCG or Retail experience (particularly in catalog/inventory management, business intelligence, analytics or merchandising functions)
• Proficiency in data manipulation, automation or scripting tools (e.g. Python, Google Apps Script, VBA, etc.) is a plus

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

You will be primarily responsible for driving projects which promote,,and
improved E2E driver experience. Combined, delivering step-changes in these areas aims to directly impact accelerated growth and competitiveness in the region.

These are some of the activities you can expect in your day-to-day:

1. Own projects and support development of the strategy and tactics to deliver:
2. Improved reliability across the region, through driver behavior and quality improvements
3. Platform loyalty and improved on-platform engagement initiatives
4. First class driver experience with the platform on earnings, pain points, etc.
5. Operational or product enhancements; address key quality issues affecting driver experience with cross-functional initiatives
6. Collaborate with Tech to test and rollout features, and lead the GTM strategy
7. Monitor engagement and experience on the platform through analytics and insights gathering, deep-diving into reasons for underperformance and identify and act on improvement areas
8. Work closely with several operational and functional teams including EMEA regional operations teams, Safety, Marketing, Legal, Business Development, Policy & Comms teams as well as Tech stakeholders across the business to deliver projects.

What the Candidate Will Need:

1. Min 3 years of experience in strategy, operations, consulting, finance, or general management roles.
2. Strong analytical and problem-solving skills; confident using data to make decisions and build business cases.
3. Fluency in SQL and in working with data sets using Excel, Google Sheets, etc.
4. Proven ability to manage complex programs and multiple projects in parallel.
5. Good communication skills and stakeholder management—able to align diverse teams around shared goals.
6. Ability to work in a fast paced environment and to prioritize effectively.
7. Professional fluency in English.

- - - - Preferred Qualifications ----

1. Familiarity with AI or automation tools.
2. Comfortable building models or dashboards in R, Python, or Tableau.
3. Experience working with Product teams to shape or launch new solutions.
4. Proven ability to collaborate with cross-functional teams such as Tax, Legal, or Compliance.
5. Background in central or local operations, especially managing a portfolio of initiatives.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

What the Candidate Will Do:

• Define the operating structure and processes to implement on product strategy
• Lead a community of strategic leaders to encourage significant impact to the business
• Maintain regular communications with key team members across the org
• Ensure functional partners are aligned on key objectives for the program/product
• Advise product teams on the global feasibility of products throughout the product life cycle
• Develop an end-to-end product rollout plan, and project-manage implementation
• Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch
• Track core business metrics related to the product
• Identify key problem areas and/or geographies impacted by the product post-launch
• Surface and advocate for key insights from the business to advise product improvement

Basic Qualifications:

• 5+ years experience in operations, business consulting, finance or similar analytical role
• Excellent communication, the ability to engage internal and external customers
• Deep understanding of the user experience
• Ability to leverage data to inform and support critical decisions
• Strategic alignment, able to bring key stakeholders across functions together
• A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
• Ability to foster collaboration and facilitate teamwork
• Effective prioritization

Preferred Qualifications:

• SQL proficiency
• Deep analytical expertise
• People management experience
• Prior experience working with Search or ranking functions
• Prior experience working on global projects, or in an international setting

In this senior role, you’ll help shape the Retail product vision for the LatAm business by driving key marketplace initiatives across workstreams. You’ll lead major retail product rollouts, ensure seamless launches, and deliver measurable impact.

While you won’t own every project end-to-end, your role will be critical in aligning stakeholders, removing blockers, and translating ambiguity into clear action.

As the bridge between LatAm Ops and Global Product teams, you’ll champion regional priorities, influence product roadmaps, and drive long-term improvements to courier experience, reliability, and cost efficiency.

• Lead Retail Product Rollouts: Oversee scoping, testing, launch, and post-launch performance tracking across LatAm

• Own Marketplace Reliability: Monitor and influence key KPIs related to supply health and operational excellence

• Drive Regional Product Planning: Translate market insights into regional needs, define product gaps, and influence global product roadmaps

• Champion Operational Impact: Represent LatAm Ops in product discussions and advocate for features that enhance courier engagement and marketplace performance

• Surface and Act on Opportunities: Identify improvements to reliability, efficiency, or user experience; quantify and partner on solutions

• Coordinate Stakeholders: Build and maintain cross-functional relationships with local teams, commercial leads, and product partners

• Lead Analytical Deep-Dives: Run root cause analyses, support business cases, and measure launch effectiveness using SQL and Excel

• Manage Feedback Loops: Own bug triage, regional feedback intake, and documentation of best practices and adoption

• 5+ years of experience in Operations, Product Strategy, Project Management, or similar roles, preferably in tech, logistics, consulting, or marketplace environments

• Proficiency in SQL and Excel — capable of conducting deep analysis and building compelling cases

• Strong written and verbal communication skills in English and Spanish, with confidence presenting to senior stakeholders

• Proven ability to influence without authority and manage complex stakeholder landscapes

• Strong organizational skills and attention to detail to manage multiple workstreams

• Strategic thinking with a hands-on approach and high comfort with ambiguity

• Resilience, ownership, and the ability to move initiatives forward even when facing setbacks or external blockers

• Experience in Retail, Groceries, Pharma, Convenience, or E-commerce

• Exposure to product launch processes or marketplace product strategies

• Track record of navigating cross-regional or global stakeholder environments

• Familiarity with courier experience, last-mile dynamics, or operations-driven product roles

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

These are very ambitious goals that aim to position Uber as a leader in the Sustainability space. We’ve taken a number of major steps already, such as:

• Committing $800m to support drivers transitioning to Electric Vehicles by 2025.
• Launching new products like Uber Green, Comfort Electric, Planet, the rider emissions savings dashboard in the Mobility app, and allowing merchants to report packaging types in Uber Eats Manager.
• Signing key partnerships with car manufacturers, fleet and leasing companies, charging infrastructure providers, packaging providers, NGOs, and utilities to accelerate our impact and reach our goals.
• Investing in a multi-modal network (bikes, scooters, transit integration etc).
• Holding ourselves accountable with a and our .

About the Role

As Global Head of Sustainability you will be responsible both for executing on our existing electrification commitments and developing new approaches to sustainability across Mobility, Delivery and Freight; delivering a complex ongoing operational programme, while also developing and executing our longer term sustainability strategy across all lines of business and corporate operations.

What You’ll Do

• As a global leader you will be responsible for developing and supervising all the sustainability efforts globally, across Mobility, Delivery, Freight and Corporate operations. You will be the glue that binds everything together, working with our local, global and C-suite leaders to develop plans and to bring our sustainability goals to life
• Due to the broad remit and cross functional nature, the role requires collaborating with teams across the business: the role leads a team of ~10 people who work on sustainability as part of the Global Sustainability team, but 50+ people across functions play vital roles as part of their work on Sustainability, and we expect this group to expand
• You will be ‘orchestrating’ the strategy and execution of the work across every team.
• You will work hand in hand with senior management across all lines of business to develop the right structure to execute on the work as the scope increases
• You will need to be highly strategic, with a strong vision and the ability to unite the company around it; you will also be the face of the company in articulating this vision to the outside world
• Operational excellence will be critical to your success; you will be expected to work closely with ops and marketing in their day to day work with drivers, riders, couriers, merchants, partners and cities to move our electrification and sustainability metrics forward.
• Identify innovative deals with business development teams, and support partnership discussions and implementation.
• Passionate about tech and Product. Our sustainability tech team will be your key partner in developing world-leading products that will position us as a sustainability innovator
• Partner with Policy, Comms and Legal, to help shape public policy and discourse around sustainability
• Deep focus on the needs of Uber’s customers. This includes working with enterprise clients looking to achieve their own sustainability goals; as well as understanding and developing solutions for individual riders, drivers and couriers who share your passion for sustainability
• Develop Uber’s global sustainability strategy as countries and regions strengthen their commitments, and as sustainability first thinking becomes more deeply ingrained across more and more parts of the business

Basic Qualifications

• 12+ years of work experience required (in General Management, Operations, Product, Policy, Communications, Consulting, Entrepreneurship), including ideally 5+ years in Sustainability.
• 5+ years of people management required.
• Significant experience in representing Uber/previous organizations externally with business or NGO partners, in tier 1 media and/or with policymakers.
• Significant experience in cross-functional management and leadership roles, including leading cross-functional teams and projects and working with senior management.
• Significant experience in managing complex cross-functional projects across multiple global geographies.

Preferred Qualifications

• P&L Management.
• Able to articulate a clear vision and areas of strategic focus. Clear and confident communicator; comfortable sharing information formally or informally with senior audiences.
• Data-driven decision mentality and sound business judgment through excellent analytical thinking.
• Critical thinking and master problem solver; develops new frameworks for complex problems where no standards exist today and engages other specialists for feedback and integrates it effectively. Ability to make recommendations on creative business models and structures.
• Comfortable project managing the rollout of large initiatives across the region which require cross-functional collaboration across operations, product, cities, marketing, legal and tax.
• Excellent planning and organization skills; ability to bring structure to and lead large multi-stakeholder groups.
• Experience with identifying, building and improving operational processes.

For New York, NY-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .