דרושים Customer Experience Expert - Parsippany Nj ב-טבע ב-ארהב

• Execute strategies to achieve both national and individual goals and quotas within your assigned region
• Maintain a working knowledge of the biosimilar, specialty, and generic pharmaceutical industries, including contracting, distribution/wholesaler channels, pricing structures, chargeback programs, institutional sales, group purchasing organizations (GPOs), Integrated Delivery Networks (IDNs), clinics, buy & bill models, reimbursement, and market access
• Understand formulary and P&T processes for assigned customers—including clinics, IDNs, and specialty pharmacies—to support formulary access for targeted Teva products
• Enter all account and customer activity into the Teva CRM system (Veeva) on a daily basis
• Penetrate assigned customer targets at all levels to build relationships that support strategic objectives
• Analyze your region as a business unit using Teva-provided resources, including preparing and presenting quarterly business reviews
• Collaborate effectively with members of the National Account team, Marketing, and Management to achieve distribution and sales objectives
• Represent and promote Teva’s products and image professionally and productively, while adhering to compliance, aggregate spend, and travel policies
• Record account information and competitive intelligence using available resources

Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

Education/Certification/Experience:

• Bachelor’s degree required; Master’s degree preferred
• Minimum of 5 years of professional experience in Account Management, Sales, or Marketing, or at least 2 years of experience in the pharmaceutical industry
• Experience in the buy & bill market, preferably in the biosimilar space, is preferred
• Experience working in hospital or IDN markets is preferred

Skills/Knowledge/Abilities:

• Proven track record of superior sales results and strong business acumen
• Knowledge of pharmaceutical reimbursement and the 340B
• Strong negotiation skills
• Strategic thinking and ability to understand and execute strategy
• Experience in delivering and executing contracts

Travel requirements:

• Up to 50% travel required
• Incumbent must live within 60 miles of the workload center within their assigned territory

Physical requirements:

• Ability to sit for extended periods at a workstation or while operating mobile equipment
• May be required to wear personal protective equipment (PPE) during site visits (e.g., safety glasses, hearing protection, gloves)

Credentialing Requirements: Employees in customer facing roles will be required to complete all Teva customer credentialing requirements for access to their customers within 60 days of their start date. The employee will be required to upload proof of immunization to the credentialing vendor system within 60
days of notification of requirement. Such credentialing requirements may include, but are not limited to, additional vaccinations, medical testing and customer facility safety training.

The annual starting salary for this position is between $134,800 - $176,900 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

We offer a competitive benefits package, including:

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Technology SME Leader for Sterile and Bio production

The Engineer will provide the overall subject matter expertise on Global level, on a cluster level and on a site level as needed.

Scope of Subject Matter Expert support may include – Standardization processes, Compliance GAP CAP, Reliability improvements, Machine, Facility and Process design and PS, RA processes.

This role can be based in one of our following European based sites, Croatia (Zagreb), Netherlands (Haarlem), United Kingdom (Runcorn), Romania (Bucharest), Lithuania (Vilnius) or Ulm (Germany).

BP scope through the above site processes and monitoring framework, focus but not limited to:

• CAPEX – LRP, AOP, routines, financial performance, KPIs management.
• PRODEX – Planning and management of three Eng. Related budgets – Energy, Maintenance, Consumables.
• GMI – Saving initiatives planning and projects execution.
• People – agile organization, risk management, community building.

• BS. Degree in Engineering (Mechanical/Electrical/Chemical/Industrial)
• MBA Degree - Advantage
• At least 10 years’ experience in Aseptic/Sterile technologies.
• Complex manufacturing (Respiratory, patches, etc.) - nice to have
• Experience in sterile and bio - must have
• Coordinating initiatives in a complex global environment.
• Equipment Reliability and understanding of OPEX principles.
• Excellent understanding of Aseptic/Sterile equipment industry standards and major OEM players.
• Understanding trends in equipment technology across the pharma industry.
• Large, complex, multi-level organizational interface experience.
• Global, multinational experience.

Languages:

• Fluent in English. Additional languages advantage.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

ESSENTIAL AREAS OF RESPONSIBILITY

Following is a list of some but not all responsibilities and specific tasks that will be assigned to the person in this role:

• Establishes partnerships across the HR organization including Centers of Expertise and HR Operations to deliver value added service to management and employees.
• Works closely with management and employees to review, recommend and implement process improvements relative to onboarding, employee engagement, and retention to accelerate business performance.
• Partner with Talent Acquisition to interview, attract and retain top sales talent.
• Addresses and resolves employee concerns or conflicts in a proactive and fair manner; partners with our Employee Relations COE for complex cases. Conducts effective, thorough, and objective investigations as appropriate.
• In partnership with leaders, facilitates Performance Improvement Plans for employees with below standard performance.
• Support the annual performance review and merit planning processes. Collaborate with Total Rewards to ensure competitive pay structures for sales roles.
• May serve as a project leader or team member for HR and/or business-driven initiatives (i.e. organizational structure changes, cultural change, employee rewards, organizational effectiveness).
• Provides employees and management with coaching and counseling, ensuring objectivity and professionalism in dealing with sensitive issues.
• Ensure HR practices comply with federal, state, and local laws; Educate managers on HR policies and procedures.

Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

Education/Certification/Experience:

• Minimum of 5 years of prior Human Resources generalist experience with demonstrated increasing responsibilities required
• Bachelor’s degree in Human Resources Management, Business Administration, or related field required; advanced degree preferred
• Prior experience supporting a commercial or sales organization and/or experience in the pharmaceutical industry preferred
• Experience supporting large or complex organizations, with the ability to navigate matrixed structures and cross-functional teams preferred

Skills/Knowledge/Abilities:

• Strong communication skills, both verbal and written
• Strong interpersonal skills with proven ability to build relationships and influence others, including remote and field based employees
• Must be proficient with Microsoft Office Suite; advanced Excel skills and strong analytical skills preferred
• Demonstrated experience in a matrix, fast paced, high performance and team- oriented environment
• Strong track record of results achieved through collaboration, influence skills, and change management skills
• Leverage HR analytics to identify trends in turnover, engagement, and performance; use dashboards and metrics to improve business outcomes.
• Prioritization and multi-tasking
• Ability to maintain confidentiality

TRAVEL REQUIREMENTS

• Approximately 15% domestic travel required

We offer a competitive benefits package, including:

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

The annual starting salary for this position is between $96,000 – $121,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

The Senior Market Supply Chain Planner reports to the Director of Market Supply Chain and acts as the Primary liaison between Teva Global Operations (TGO) Global Supply Network & US Commercial organizations. As the Senior Market Supply Chain Planner, you will lead the supply chain operations for a designated set of products and/or sites, ensuring optimal product availability, efficient inventory management, and alignment with commercial strategies. You will collaborate cross-functionally with site planning functions, logistics, sales, and other teams to drive service excellence and cost efficiency.

· Support the market supply chain planning process for an assigned portfolio of plants and/or products,

· Actively participate in Sales & Operations Execution (S&OE) process to ensure supply plans are developed, communicated, and executed in support of the customer priorities

· Support Sales & Operations Planning (S&OP) process for Demand & Market Planning, providing key metrics, risks & opportunities, capacity utilization, escalations, and key decisions required

· Accountable for Key Performance Indicators (KPIs) of Forecast Accuracy, Customer Delivery, Inventory, and Backorder. Determine root causes when KPIs are out of expected normal ranges and develop and implement corrective measures

· Partner with Commercial/Product Operations team to assess lead times and product availability for new business opportunities and bids & tenders

· Provide insight and visibility to capacity (RCCP) across the portfolio of manufacturing/packaging sites, highlighting supply opportunities and risks

· Support & implement global inventory policies, replenishment strategies and master data maintenance processes

· Manage inventory levels to balance service, cost, and working capital targets. Set safety stock level targets are ensuring they are achieved across the assigned portfolio

· Regularly review Master Production Schedule to ensure Supply Network Planning elements are Timely, Accurate, and Relevant

· Facilitate weekly supply huddles with site stakeholders. Identify root causes of service failures, ensure short term balance of supply and demand, and alignment with Commercial peers

· Follows Teva Safety, Health, and Environmental policies and procedures

· Other projects and duties as required/assigned

Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

· Bachelor’s degree in Supply Chain, Operations, Engineering, or related field with a minimum of 2 years’ experience with demonstrated knowledge of Supply Chain Management

· Specific experience in Supply Chain Management, demand & supply planning, inventory management, Sales & Operations planning or Supply Chain Management Consulting

· APICS Certification desirable, but not required

· Demonstrated Leadership Experience in a global matrix environment with ability to deal with ambiguity. Experience leading & driving change.

· Strong influence and communication skills within all levels of the organization

· High sense of urgency and stakeholder management skills

· Strong analytical skills, including the ability to think differently about the data which may lead to less obvious conclusions

· Experience with Advanced Planning systems (SAP IBP, SAP APO, Kinaxis, etc.)

· Must be proficient in MS Office (Excel, Visio, PowerPoint)

· Pharmaceutical experience desirable, but not required

· Lean Six Sigma experience is preferred

· Motivated self-starter and self-finisher

We offer a competitive benefits package, including:

Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.

Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.

The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

• Actively support the accurate and timely submission of the monthly and quarterly close processes for Teva US on the Financial Reporting & Alliance Finance team. Responsibilities include preparation of journal entries, account reconciliations, quarterly deliverables & analysis and assigned Alliance product agreements.
• Collaborates with cross-functional teams, such as Alliance Management, Legal, Treasury and Tax to ensure Alliance agreements are appropriately implemented and administered in accordance with their terms and conditions.
• Operate independently to prepare assigned Alliance statements for royalty payments ensuring reporting accuracy & transparency, timeliness and compliance with the terms and conditions of the agreement.
• Operates with a continuous improvement mindset to help identify and implement solutions to optimize owned processes to drive accuracy, speed and improve financial insights.
• Investigate and resolve any accounting and reporting issues that arise within the team as well as assist other stakeholders across the organization. This position will work closely with other Teva sites across the world, as well as with our Corporate accounting team.
• Other duties and projects as assigned or as business needs require.

• Bachelor’s degree in accounting is required. CPA license is a plus.
• Minimum 4 years of experience in a large Global Corporate in Accounting or related analytical function with a strong knowledge of US GAAP is required.
• Public accounting experience is preferred.
• Pharmaceutical environment is strongly desired.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Strong proficiency in SAP, Microsoft Word and Excel; familiarity with Alteryx is preferred.
• Excellent verbal and written communication skills for effective interaction with internal and external partners.
• Self-motivated with a strong work ethic and the ability to meet deadlines, as well as a willingness to acquire new skills.
• Strong problem-solving skills with the ability to work independently as well as collaboratively within a team and takes the initiative to help propose solutions & resolve issues with minimal assistance.
• Demonstrates the ability to establish and maintain collaborative working relationships across the global organization.

The annual starting salary for this position is between $90,000 – 118,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

We offer a competitive benefits package, including:

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

The Market Supply Chain Planning Manager reports to the Director of Market Supply Chain and serves as the primary liaison between Teva Global Operations (TGO) Global Supply Network and the US Commercial organization. In this role, you will lead supply chain operations for a designated portfolio of products and/or manufacturing sites, ensuring optimal product availability, efficient inventory management, and alignment with commercial strategies. You will collaborate cross-functionally with site planning teams, logistics, sales, and other key stakeholders to drive service excellence and cost efficiency.

• Own the market supply chain planning process for an assigned portfolio of plants and/or products
• Actively participate in Sales & Operations Execution (S&OE) process to ensure supply plans are developed, communicated, and executed in support of the customer priorities
• Support Sales & Operations Planning (S&OP) process for Demand & Market Planning, providing key metrics, risks & opportunities, capacity utilization, escalations, and key decisions required
• Accountable for Key Performance Indicators (KPIs) of Forecast Accuracy, Customer Delivery, Inventory, and Backorder
• Determine root causes when KPIs are out of expected normal ranges and develop and implement corrective measures
• Partner with Commercial/Product Operations team to assess lead times and product availability for new business opportunities and bids & tenders
• Provide insight and visibility to capacity (RCCP) across the portfolio of manufacturing/packaging sites, highlighting supply opportunities and risks
• Support & implement global inventory policies, replenishment strategies and master data maintenance processes
• Manage inventory levels to balance service, cost, and working capital targets
• Responsible for setting safety stock level targets are ensuring they are achieved across the assigned portfolio
• Regularly review Master Production Schedule to ensure Supply Network Planning elements are Timely, Accurate, and Relevant
• Facilitate weekly supply huddles with site stakeholders. Identify root causes of service failures, ensure short term balance of supply and demand, and alignment with Commercial peers
• Follows Teva Safety, Health, and Environmental policies and procedures
• Other projects and duties as required/assigned

• Bachelor’s degree in Supply Chain, Operations, Engineering, or related field with a Minimum 5 years’ experience with a demonstrated knowledge of Supply Chain concepts & “Best Practices”
• Specific experience in Supply Chain Management, demand & supply planning, inventory management, Sales & Operations planning
• APICS Certification desirable, but not required
• Demonstrated Leadership Experience in a global matrix environment with ability to deal with ambiguity
• Experience leading & driving change
• Strong influence and communication skills within all levels of the organization
• High sense of urgency and stakeholder management skills
• Strong analytical skills, including the ability to think differently about the data which may lead to less obvious conclusions
• Experience with Advanced Planning systems (SAP IBP, SAP APO, Kinaxis, etc.)
• Must be proficient in MS Office (Excel, Visio, Powerpoint)
• Pharmaceutical experience desirable, but not required
• Lean Six Sigma experience is preferred
• Motivated self-starter and self-finisher

The annual starting salary for this position is between $97,000 – 127,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. ​

This position is also eligible for annual incentive bonus.

We offer a competitive benefits package, including:

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays
• Life and Disability Protection: Company paid Life and Disability insurance
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

ESSENTIAL AREAS OF RESPONSIBILITY

The following areas of responsibility are essential to the satisfactory performance of this position by any incumbent, with reasonable accommodation if necessary. Any nonessential functions are assumed to be included in other related duties or assignments.
• Build rapport and relationships by interacting effectively with regional team members and key external contacts (ie, HCP and entire office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action
• Provide healthcare product demonstrations, physician detailing, and in-servicing of products to current and potential customers
• Consult with physicians, nurses, and medical office staff to appropriately promote product and provide product and patient education
• Strategically manage and grow relationships with key accounts by tailoring solutions to meet their unique needs, leveraging industry insights to drive product differentiation and achieve sales targets
• Regularly review and analyze all provided sales data in order to create effective territory plans and utilize promotional budget funds
• Maintain a competitive edge by effectively addressing external market challenges while fostering a collaborative environment with internal teams to drive cohesive and successful sales strategies
• Open to working with cross-functional teams to integrate diverse expertise and insights and achieve shared objectives
• Maintain a call average as outlined in the sales plan, defined as face-to-face interactions, with healthcare providers focusing on top target customers
• Take calculated risks and apply a range of traditional and nontraditional problem-solving techniques to solve issues creatively in order to improve performance in geographical assignment
• Adhere to all Teva’s compliance policies and guidelines
• Achieve all sales performance goals, reach objectives, and complete all administrative duties for geographical assignment

Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.

• Bachelor’s degree required, preferably in related field
• At least 1 year of full-time, documented business-to-business sales experience; pharmaceutical sales experience strongly preferred

• Proven record of accomplishments in this specific market toward meeting established objectives
• Demonstrated interpersonal skills, including active listening, empathy, open communication, inclusivity, and openness to feedback
• Well-developed written and oral communication skills
• Ability to interact with HCPs in both face-to-face and virtual environments, and be proficient with technology
• Knowledge of reimbursement, managed care, or marketing preferred
• New product launch experience preferred
• Broad therapeutic area experience particularly in therapeutic area preferred
• Candidate must be able to successfully pass background, motor, and drug screening
• Valid US driver’s license and acceptable driving record required

Full time documented business to business sales experience dependent on level as listed below. Pharmaceutical sales experience preferred. Level of the role will be commensurate to years of experience and performance criteria.
• Sales Specialist: Minimum 1 year
• Executive Sales Specialist: Minimum 7 years

Regular travel, which may include air travel and weekend or overnight travel

The annual starting salary for this position is between $88,000 – $170,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

We offer a competitive benefits package, including:
• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.