דרושים Sales Operations Specialist Energy ב-Tesla ב-United States, Palo Alto

• Industrial Service BOM
• Factory BOM and Service equivalent BOM maintenance and changes
• Part Serviceability, Supersession and interchangeability for Industrial products
• Review, Validate & Approve Design Change
• Collaborate with the illustrators to update the illustrations if necessary
• Collaborate with the Manufacturing NPIs to track cutover from old to new revision
• Collaborate with Material Planning on the change, updating POs and ensuring a supply strategy for the new revision

• Degree in Industrial, Mechanical, Electrical, or the equivalent in experience
• 3-4 years in an engineering related role
• Project Management experience balancing time across several projects, working cross-functionally with technical, operational and supply chain teams
• Experience analyzing Engineering design changes and working with complex Bills of Material (BOMs)
• CAD experience (CATIA preferred) a plus
• Energy industry and supply chain experience related to design, manufacturing, and Energy repair a plus
• Highly proficient in PDM system (Enovia, Teamcenter etc) or other PDM systems. Microsoft Excel and data analysis experience a plus

• Develop and execute automated and manual tests to validate thermal system performance across various operating conditions
• Work closely with control and firmware engineers to validate and improve thermal control algorithms for all energy products
• Perform system validation of current and next generation Tesla Energy products
• Analyze fleet and test data to identify issues and recommend improvements
• Validate thermal system simulation results with experimental data
• Prepare technical reports and test summaries for stakeholders
• Work cross-functionally with controls, firmware, mechanical design, and reliability organizations

• Degree in Mechanical or Chemical engineering, or equivalent experience
• 2+ years of experience with thermal system integration
• Excellent understanding of Thermodynamics and Heat Transfer, and thermal components (pumps, compressors, expansion valves, fans, etc.)
• Experience in working with hardware and/or test-benches to evaluate thermal system performance, as well as firmware integration
• Exceptional analytical problem-solving skills, able to identify and surface issues within complex HW/SW systems
• Proficiency with Python (read/write) and C (read)
• Demonstrated ability to collaborate cross-functionally, work hands-on, and execute on open-ended projects in a fast-paced, resource-constrained environment
• Preferred: Experience with MATLAB/Simulink, CAN tools (PCAN, CANape, CANalyzer), and data acquisition (DAQ) systems

• Monitor products field performance, identify trending issues. Prioritize based on severity, occurrence, and/or cost of each failure modes
• Coordinate efforts with the Failure Analysis team to identify root-causes of problems
• Collaborate with engineering, factory quality and suppliers to drive containment and corrective action implementation into production
• Communicate field performance of the engineering system, gather buy-in from engineering leadership on improvement priorities and urgency
• Drive upward design feedback during design reviews by utilizing information on field performance, reliability and factory quality issues (DFMEAs)
• Participate in continuous improvement activities and take preventive actions

• Degree in Mechatronic, Mechanical, Electrical Engineering or equivalent experience
• Prior applicable experience desired; preferably in a Quality, Failure Analysis or Service in consumer electronics or automotive
• The successful candidate for this position must have a broad technical background with the ability to work with engineering, manufacturing, service, and suppliers across a wide variety of issues
• Strong interpersonal and communication skills are an absolute requirement to establish effective working relationships within Tesla and outside
• Ability to use tools and business system applications to manage, synthesize, and interpret data
• Programming Languages & Tools: SQL, Python, Minitab, JMP or similar are a strong plus
• Previous experience in a manufacturing environment a plus

• Contracting Support: Monitor upcoming contract queue, support Utilities Sales team in obtaining all approvals until Tesla and the customer is ready to proceed. Perform contract verification, quality assurance and execution. Post contract execution, manage documentation and ensure contract metadata is captured accurately in proper internal systems
• Order management: Process sales orders, and partner with Finance Ops in generating invoices/credit notes
• Delivery management: Partner with Logistics and Industrial Deployment team to coordinate Megapack and accessories delivery. Monitor and mitigate delivery risk and support Accounting in any audit request
• Data integrity: Take full ownership to ensure business transactional data integrity across all Tesla systems/applications. Generate weekly metrics and monitor the state of contracts, orders, and Megapack delivery
• Customer Support: Problem-solve and address all requests from Customers, Sales, Logistics, Service, Finance, and other departments with minimal management guidance or supervision. Address issues with a strong sense of urgency
• Process Improvement: Actively identify and submit business process improvement ideas, support the implementation of such process/system improvement

• Bachelor's in Business, Analytics, Engineering, Operations Management, and/or equivalent experience or evidence of exceptional ability
• 3+ years of hands-on work in contract, analytics and operations, or equivalent experience in complex order management, delivery and planning
• Proficient with ERP platform, customer relationship management platform, and order/material management platforms, as well as Word/Excel/PDF is required
• Able to learn new topics quickly, coordinate cross-functional problem solving
• Strong communication skills, attention to details, with the ability to effectively multi-tasks and handle stress

• Rapidly diagnose and analyze issues across structures, actuators, controllers, harnesses, sensors, and firmware to meet manufacturing takt time requirement
• Review clips and CAN data using CANAPE/PCAN Explorer, run robot routines, and debug electronics via scoping, soldering, and probing
• Record issues, track trends, and report metrics to inform design improvements
• Initiate repair requests with technicians to follow through the fix
• Validate repairs by running robot routines and build up the product service manual by documenting diagnosis and repair procedures
• Perform hands-on troubleshooting and repair of hardware systems
• Utilize debugging tools such as multimeters, soldering tools, and oscilloscopes
• Collaborate with design, manufacturing, and firmware engineering to implement improvements
• Maintain accurate records and documentation

• Degree in Mechanical Engineering, Electrical Engineering, Robotics, or Mechatronics, or equivalent
• Proven proficiency in product-level issue diagnosis and root-cause analysis
• Hands-on experience troubleshooting and repairing hardware systems
• Experience with CAN, EtherCAT and Linux command line environments
• Familiarity with debugging tools such as multimeters, soldering tools, and oscilloscopes
• Excellent analytical and problem-solving skills
• Strong communication and collaboration skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experience with AI robotic systems, environmental factors, and user support is a plus

• Represent Tesla to our customers, partners, and other industry stakeholders to support the sales process
• Provide critical support throughout the sales cycle, including organization, customer engagement, technical/economic analysis, etc., to achieve a targeted product volume and/or revenue closed each year (quota bearing)
• Generate high quality, accurate quotes and project proposals, often in response to highly complex and formal utility RFPs, ensuring alignment with customer requirements and Tesla strategic goals
• Manage techno-economic analysis of opportunities - identifying associated risks, optimizing technical and commercial variables, and articulating Tesla’s value compared to competitive offerings
• Assist senior Sales Leader in managing a project pipeline of short, medium, and long-term opportunities spanning a range of customers, project types, and markets
• Provide reporting to management as and when required

• 2-3 years minimum work experience in the renewable energy space and/or power sector
• Experience in sales or business development (customer-facing)
• Working knowledge of battery systems, renewable power, and grid markets
• Hands-on contract negotiation/management experience in energy storage or renewables a plus
• Strong project management skills, with the ability to coordinate cross-functionally in fast-paced, dynamic settings
• Strong analytical/quantitative skills regarding complex price models, storage/renewable project economics, techno-economic optimizations, quantitative risk analysis, etc.
• Ability and flexibility to travel periodically

The right candidate will understand firmware and software system development, have experience with manufacturing, and leading cross-functional teams to deliver exceptional product performance. You will have the opportunity to shape the process and interaction between the firmware engineering process and manufacturing line operation for efficiency and high quality. You will use your engineering background to understand the product requirements, technical risks and the validation strategy to accelerate the development process. You will communicate and present projects’ status, highlight schedule risk, and develop recovery plans in the event a slip.

• Manage cross-functional factory-facing projects from end-to-end, covering a range of areas including firmware trials, testing rebalancing, pre-flashing, and coordination with hardware & firmware development teams. Work closely with manufacturing and engineering teams to effectively coordinate firmware trials, validation, & integration to the factory on a regular basis
• Facilitate & manage partnerships with key groups such as Manufacturing Engineering, Production, NPI, Engineering, System Integration & Test, and Firmware/Software development, and other partner engineering teams
• Serve as subject matter expert (SME) on factory firmware releases to ensure proper validation procedures are followed
• Collaborate with cross-functional teams to evaluate the best processes roll-out, Trial Report & Document observations, analysis, and results, make recommendations as needed and drive solutions. Record all issues found during trials and help drive to closure
• Manage Trial Recovery: Ensure manufacturing lines are validated and/or restored to prior condition post-trial(s). Evaluate the success of each trial (yield, downtime, cost, safety, etc.)
• Track all trial details in PCA tracking system for approvals
• Inspire, lead, and organize internal improvement initiatives to existing software, firmware, test engineering
• Evolve our release processes to support high precision and dependability. Maintain the agility of the Tesla method
• Lead your projects with strength and confidence through rapid development cycles, changing requirements, and uncertainty
• Communicate clearly, regularly, and effectively with leadership, stakeholders, and internal team members in both written and verbal forms

• Degree in an Engineering discipline, or equivalent experience
• 3+ years' technical program/project management experience managing consumer-facing software programs and/or embedded systems (or equivalent experience)
• 3+ years’ working as an engineer, ideally on software or firmware teams, as a developer or tester
• Experience managing end-to-end product deployment — from concept through development and successful launch
• Excellent interpersonal, communication and collaboration skills with ability to work in a highly cross-functional environment
• Excellent organization and delegation skills with ability to own the product roadmap and schedule with a track record of delivering projects on-time
• Ability to work with limited resources, independently, tight deadlines, and with urgency