דרושים Chief Enterprise Architect Rise - Multiple Locations ב-Sap ב-United States, Bellevue

Important information:

• This is a hybrid role based out of SAP Montreal office, working in-office with the team 3 days per week.
• Candidates must be legally entitled to work in Canada at the time of application. This position is not eligible for employer-sponsored work authorization (e.g., LMIA or other immigration support).

What you'll build

As a Product & Engineering Senior Solution Architect in SAP S/4HANA Product Experience - Cloud ERP Product Success, you will drive cloud product adoption and bridge customer needs with sales and product teams. The role centers on managing S/4HANA Public Cloud product experience, aligning business requirements to product capabilities, and supporting rollout of new features.

Your responsibilities:

• Collaborate with customers, Field Sales, Partners, and Product teams across SAP to track engagements and prioritize requests during S/4HANA Cloud implementations in the Americas.
• Support regional teams in implementation projects and manage customer expectations beyond current roadmaps.
• Gather and categorize customer demand for a unified Cloud ERP Product Success approach.
• Feed customer insights into SAP’s Product roadmap and advocate for solution readiness and innovation.
• Test planned and future S/4HANA Cloud functionality and contribute to cross-product deliverables.

Your impact:

• Translating client and market needs into functional specifications.
• Working closely with internal organizations and stakeholders.
• Managing projects under tight deadlines and collaborating with Product Experience units, especially for key accounts and Product Management.

What you bring

• Bachelor’s in Computer Science or Business; MBA/Master’s preferred.
• Customer-facing experience (consulting, solution architecture, support, presales).
• Product definition or collaboration with Product/Development/Solution Management.
• Strong knowledge of SAP S/4HANA Cloud/Public/Private, On-Premise, SAP ERP, and SAP BTP.
• 7+ years professional software development background and relevant SAP environment experience, including SAP extensibility and integrations.
• Subject matter expertise (Finance, Manufacturing, or Analytics) and strong communication skills.
• Preferred Skills:
  • Deep understanding of Cloud/SaaS, ERP processes, and Cloud principles.
  • Expertise in Analytics and iRPA is a plus.
  • Familiarity with Activate Methodology is beneficial.
  • Candidates should align with our vision for digital transformation, possessing analysis, presentation, communication, and networking skills

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Solution Architect, Cloud, Supply Chain Manager, Architecture, Senior Product Manager, Technology, Operations, Engineering

Important information:

This is a hybrid role based out of SAP Montreal office, working in-office with the team 3 days per week.Candidates must be legally entitled to work in Canada at the time of application. This position is not eligible for employer-sponsored work authorization (e.g., LMIA or other immigration support).

What you'll build

Your responsibilities

• Collaborate with customers, Sales, Services, Partners, and Product/Development teams to align needs, priorities, and solution strategy.
• Track customer engagements, assess and prioritize requests, and support implementations of SAP Digital Manufacturing Dispatching & Execution and SAP IBP in the Americas.
• Drive adoption of SAP’s cloud manufacturing solutions by enabling configurable, deployable, and monitorable automation across sites.
• Identify, test, and deliver innovations in line with product vision, providing feedback to shape SAP’s product roadmap.
• Represent product interests to customers and sales teams, ensuring solution readiness and successful rollout of new capabilities.
• Manage and analyze regional demand, coordinating with internal groups (Development, Customer First, Preferred Success, Field teams) for a unified customer experience.

Your impact

• Empower customers to produce consistently high-quality products, ensure compliance and traceability, and support sustainable operations.
• Deliver actionable insights from customer demand directly into Product Management/Development, including co-innovation initiatives.
• Apply project management skills to align stakeholders, ensure readiness, and meet delivery timelines.

What you bring

• Bachelor’s degree in Computer Science, Business, or Engineering (or equivalent); hybrid business/technical profile preferred
• 10+ years experience delivering and defining software products in customer-facing roles (product management, solution architecture, support/presales), partnering closely with Product Management and Engineering
• Professional software development background and familiarity with SAP environments
• Domain expertise in manufacturing, supply chain, planning, and/or logistics; strong analytical skills
• Excellent communicator who translates complex tech into business value; strong negotiation skills; fluent written and spoken English
• Comfortable collaborating with stakeholders across regions and time zones
• Preferred Skills
  
  • Cloud/SaaS architecture, ERP business processes, SAP BTP; Activate methodology
  • Subject Matter Expert depth in Logistics, Manufacturing, or Analytics
  • Track record driving digital transformation; strong presentation and stakeholder networking skills

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Supply Chain, Logistics, Solution Architect, Supply Chain Manager, Cloud, Operations, Technology

What you’ll build
The Role:
• Unique opportunity to develop a Foundation Model on structured business data.
• Design and implement scalable pipelines and models, address open challenges and lead project workstreams.
• Conduct experiments and perform rigorous evaluations to measure the performance and effectiveness of the developed models.
• Spearhead engineering and architecture efforts to move model experiments into production
• Work with large scale tabular enterprise data, optimize and fine-tune models to improve accuracy, scalability, and interpretability.
• Stay up to date with the latest advancements in the field of Deep Learning, Foundational Models, and Generative AI

What you bring
• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or other relevant disciplines. PhD is a plus.
• 5+ years of related professional experience incl. 3+ years hands-on experience with Machine Learning on structured/tabular enterprise data such as in the ERP or CRM domain.
• Experience with implementing data preprocessing pipelines for relational structured data
• Deep understanding of Machine Learning algorithms and techniques, particularly in the context of structured data. Experience with Foundation Models, Transformer Models, or Deep Learning with their application in a business context.
• Software engineering excellence in Python and proven experience with ML frameworks such as PyTorch or TensorFlow
• Strong communication and collaboration skills, with the ability to work effectively in cross-cultural teams

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:ERP, Cloud, Computer Science, Software Engineer, Scientific, Technology, Engineering

Must-have requirements/skills:
•    At least 10 years of work experience in a customer experience role (e.g., Program Manager, Architect, Customer Engagement, Customer Advisory).

•    Proven experience delivering enterprise Business transformation through Application delivery.

•    Experience in end-to-end architectural design for hybrid solution landscapes.
•    Proven knowledge of SAP Enterprise Architecture Framework and Toolset, SAP Integration Advisory Methodology, SAP Extensibility Advisory Methodology, SAP Clean Core principles
•    Excellent communication, influencing and negotiation skills (in English language) at senior manager level both inside an IT team and across business functions.

•    Experience in using SAP LeanIX & Signavio as tools to document Enterprise Architectures & Business Processes.

•    Ideally, proven knowledge of On-Premises solutions and its corresponding cloud solutions.
•    BTP Certifications (e.g. Integration Suite, Extension Suite, SAP Build)
•    Professional Training & Certification (e.g., SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect [P_SAPEA_2023], TOGAF) as a plus.

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Job Segment:Information Technology, IT Architecture, ERP, Cloud, Developer, Technology

What you’ll do:

As aChief Enterprise Architect,you will develop a comprehensive enterprise architecture model for our customers aligning with their enterprise goals, collaborate with virtual account teams (VAT) as a transformation partner. You will drive the value realization and the solution adoption and lead activities such as:

• Guide customers through their cloud journey (with special focus on adopt and derive), starting with Enterprise archetypes and scaling digitally.
• Provide enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAP‘s cloud qualities.
• Act as the Transformation Partner for the CIO or other CxO, driving architecture effectiveness.
• Support adoption, identifying and mitigating technical adoption risks.
• Enhance impact on customer’s business goals by driving value realization through solution adoption and consumption of capabilities.
• Bundle customer expectations and align business goals in a tangible enterprise level success plan to monitor and validate KPIs & value drivers to enable value-driven business transformation with value framework.
• Serve as a trusted advisor, ensuring secure, reliable, and flexible cloud environments for mission-critical processes.
• Through governance, involve and engage relevant stakeholders within and outside the customer organization to enhance value realization, establish a common perspective on customer business goals and value drivers across solution areas to provide customer context to all teams, enhancing customer proximity and experience.
• Align customers and partners with SAP’s Clean Core strategy, accelerate BTP adoption and promote SAP best practices.

Transformation, Architectural & Solution Skills:

• Experience delivering enterprise business transformation projects and aligning customer priorities with target architecture and roadmap.
• In-depth knowledge of the SAP Solution Portfolio and Enterprise Architecture Framework (North Star).
• Experience with Business Technology Platform components (application development, automation, data and analytics, integration, AI) and practical experience with S/4HANA applications.
• Strong understanding of Cloud & Clean Core Strategy, familiarity with SAP LeanIX, Signavio, and Cloud ALM.
• Knowledge of SAP's Business AI roadmap, including identifying use cases and piloting AI-driven solutions to enhance business processes.
• Expertise in SAP Integration and Extensibility Advisory Methodologies.
• Understanding of SAP’s value framework, value drivers and business case creation with e.g. VLM (SAP value lifecycle manager)

Must-Have Requirements:

• 15+ years in customer experience roles (e.g., Program Manager, Architect), with experience in end-to-end architectural design for hybrid solution landscapes.
• Extensive knowledge of SAP Enterprise Architecture Framework and Toolset, and experience with BTP components and services such as application development, automation, data and analytics, integration, and AI capabilities.
• S/4HANA technical or/and SAP S/4HANA application/functional knowledge/experience.
• Proficiency in SAP Integration and Extensibility Advisory Methodologies and Clean Core principles.
• Excellent communication, influencing, and negotiation skills (in English) at the senior management and C-levels, both within an IT team and across business functions.
• Mindset for Strategic Thinking, Continuous Learning, and Business Acumen.
• Knowledge of on-premise and corresponding SAP cloud solutions.
• Professional training and certification (e.g., SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect [P_SAPEA_2023], TOGAF.

We win with inclusion

Seattle
BellevueJob Segment:Information Technology, IT Architecture, Cloud, ERP, Developer, Technology

THE ROLE

This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization.

Following are the key tasks that this role will perform:

· Primary contact for the customer regarding technology and cloud service delivery discussions.

· Run regular cadence with stakeholders at customer and manage expectations with regards to service delivery. Act as first escalation point.

· Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.

· Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond).

· Support the Account team and the TechOps teams for execution of the service delivery plan and calendar.

· Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer.

· Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders.

· Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.

· Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements.

· Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion.

· Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services.

· Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools.

· Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

· Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.

· High proficiency in the SAP product portfolio, offerings, and industry solutions.

· Strong technical project management skills & customer-facing experience

· Strong ability to translate between technical and non-technical audience with confidence

· Strong engagement management, relationship building and de-escalation skills

· Excellent presentation, communication and moderator skills

· Good understanding of SAP solutions (releases, platform interdependencies, etc.)

· Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.

· Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP).

· Willingness to undertake customer-related travel on short notice.

WORK EXPERIENCE

· 8+ years of experience with SAP Basis administrative duties REQUIRED.

· 8+ years of customer-facing SAP Technical Consulting experience.

· 8+ years of solution design, enterprise architecture, and or SAP implementation.

· 4+ years’ experience in technical project management for SAP Operations or Implementation

· SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus.

· Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage.

· SAP HANA and S/4 HANA skills would be very helpful but not mandatory.

· Cloud security including Cyber Security, Encryption, and key management knowledge is preferred.

We win with inclusion

Seattle
BellevueJob Segment:Cloud, ERP, Information Technology, IT Architecture, Cyber Security, Technology, Security