דרושים Sap Ixp Intern - Tech Talent Discovery ב-Sap ב-Denmark, Copenhagen

What You’ll Do

As a CSM within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driving value realization.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

CSM focus areas:

What You Bring

• 2–3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network
• Proficiency in Danish

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

Our inclusion promise

Successful candidates might be required to undergo a background verification with an external vendor.

What you'll do:

As an Architecture Advisor (AA), you will focus on the following key areas:

Account Planning & Architecture Management Responsibilities

• Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion.
• Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.
• Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
• Provide a linkage from the customer to SAP product development leadership.

Creating an SAP Architecture Vision for the Customer

• Support building customer demand through appropriate thought leadership positioning.
• Understand customer’s business process map and business model with industry reference architecture focus​.
• Understand customer’s current enterprise landscape and future needs​.
• Drive the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions. ​

Building Key Customer Architecture Deliverables: Business & Solution Architecture, Target State, Transformation Roadmap

• Drive business architecture and capability mapping to solution design​.
• Ensure IT feasibility of the business capabilities mapping to SAP solution architecture. ​
• Support customer cloud transformation roadmap definition (business and application focus)​.
• Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus)​.

Being a Trusted Architecture Advisor for the Customer

• Align living roadmap with current adoption/solution consumption​.
• Support living roadmap governance & adaptation based on evolution of customer needs and SAP solutions​.
• Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio

What you bring:

• Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.
• Represent SAP as the trusted advisor within SAP and/or the market.
• Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.
• Proven professional networks in the market to drive pipeline and revenue growth for SAP.
• Proven track record of success in the selected industry area, if required.
• Proven leadership and project management experience.
• Proven experience of driving tangible outcomes in Enterprise Architecture for customers.
• Fluency in English; any other language is an asset.
• Fluency in the language of local markets is desirable.
• Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.
• Togaf or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates

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Job Segment:Architecture, Cloud, Information Technology, IT Architecture, ERP, Engineering, Technology

Key Responsibilities:

1. Facility Management:
   • Oversee the daily operations of the site facilities, including maintenance, repairs, and upgrades.
   • Develop and implement preventative maintenance programs to minimize downtime and prolong the life of equipment and facilities.
   • Ensure the cleanliness and functionality of all site areas, including offices, production areas, common spaces, and grounds.
2. Team Leadership:
   • Lead and manage the facilities team, including hiring, training, and performance management.
   • Delegate tasks and responsibilities effectively to ensure efficient workflow and high-quality standards.
3. Budget Management:
   • Prepare and manage the facilities budget, including forecasting and monitoring expenditures.
   • Identify cost-saving opportunities and implement efficiency improvements without compromising service quality.
4. Vendor Coordination:
   • Manage external service providers, including cleaning, security, landscaping, and maintenance contractors.
   • Ensure vendors meet agreed-upon service levels and compliance standards.
5. Health and Safety:
   • Ensure compliance with all relevant health and safety regulations and company policies.
   • Conduct regular safety inspections and risk assessments, implementing corrective actions as necessary.
   • Coordinate emergency response plans and conduct regular drills.
6. Project Management:
   • Plan and oversee facility-related projects, including renovations, refurbishments, and new installations.
   • Coordinate with internal stakeholders and external contractors to ensure projects are completed on time and within budget.
7. Sustainability Initiatives:
   • Promote and implement sustainability initiatives to reduce the environmental impact of the facilities.
   • Monitor energy consumption and identify opportunities for improvement.

Qualifications:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
• A minimum of 5 years of experience in facilities management or a related role.
• Proven leadership and team management skills.
• Strong knowledge of building systems, maintenance practices, and safety regulations.
• Excellent organizational and project management skills.
• Strong negotiation and vendor management abilities.
• Proficiency in using facilities management software, MS Suite software.
• Working knowledge of BMS systems.
• Excellent communication, interpersonal and written skills.

Preferred Qualifications:

• Certification in Facilities Management a plus (e.g., IFMA, BIFM).
• Experience in managing facilities within the Software/High-tech sector.
• Knowledge of sustainability practices and energy management.

Bellevue, WA (Hybrid / Majority On-Site)

We win with inclusion

Seattle
Bellevue

Expectations and Tasks

· Account and Customer Relationship Management, Cloud Subscription Revenue, Consumption and Renewals.

· Cloud Net Bookings - Achieve / exceed quota targets (new bookings, consumption and contract renewals), as per Demand Generation, Pipeline and Opportunity Management

· Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.

· Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.

· Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.

· Learn, understand and act as ambassador of SAP Business Technology Platform at the customers, prospects and partners

Work Experience

· Extensive experience in sales of complex business software / IT solutions

· Experience in lead role of a team selling environment.

· Desirable experience with Data and Data Management solutions, technical background or previous experience

Education and Qualifications / skills and Competencies

· Proven track record in business application software sales.

· Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultive and competitive market.

· Strong communication and presentation skills, storytelling for business conversations.

· Exceptional contractual and negotiation skills.

· Business level English: Fluent

· Local language: Fluent, Business Level

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Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips

Position title: SAP iXp Intern – Tech Talent Discovery
Location: Budapest, Hungary
Expected start date to end date: July 1st 2025 – Juny 31st 2026 (+ possible prolongation until the full-time active student status criteria is met)

Time schedule: 24 / 30 / 32 / 40 hours per week

• Participate in the tasks of a modern recruiting organization and have an opportunity to contribute actively to the recruiting process (job postings, system management, administration etc.)
• Support our global lead with reporting and analytics
• Create and design PowerPoint presentations that effectively communicate the given concepts and ideas
• Ensure that these presentations are visually appealing, professional, and aligned with our branding guidelines
• Provide daily support to the EMEA Tech TD team, both local and international
• Actively source for new candidates in the labour market
• Be involved in talent and social media projects (our global lead’s personal social media projects) as well as talent events
• Writing posts, summaries, posting on different communication channels

What you bring

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• University student (Bachelor's/Master's) currently enrolled in Human Resources, Business Administration, Communications or Marketing
• Fluent English skills (written & spoken), good communication skills
• Good skills with Microsoft Office applications, especially Teams, Word, Outlook, Excel, and proficiency with PowerPoint as a must
• Team-orientation and ability to communicate well with team members and managers
• Strong stakeholder management & quality focus
• Interested in the technology world
• Think independently, able to multitask
• Good time management and ability to work with deadlines
• Adaptable to fast-paced environments
• Good business acumen, understanding of tech language

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