דרושים Sap Enterprise Architect Cs & ב-Sap ב-Brazil, São Paulo

solve real problems and see your contributions deliver tangible results. Apply your skills, develop new ones, and build a strong sense of ownership over your work and its impact.

What you’ll do

Expected start date:September 2025

*Please send your CV in English

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

The Partner Management Organization has the following priorities:

• Build and operate a world-class, efficient, and reliable organization to support our partner-delivered customers' journey toward their next-generation business
• Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis
• Accelerate innovations on the SAP HANA platform (SAP Business Suite powered by SAP HANA, industries, and high value apps)
• Ensure the provisioning of system landscapes, installation of applications, and performance of upgrades & migrations by partners
• Provide project management and technology consulting for all partner-delivered ECS Projects
• Act as the main interface to the customer project team to ensure effective communication

The Role:

As Governance and Program Manager you are responsible for the following tasks:

• Managing the relations with partners and the customer-facing teams at SAP.
• Managing partner-delivered engagements (e.g., ECS partner onboarding, sales-to-delivery handover process, and Internal customer engagement handover process).
• Solving real-world issues on service delivery while having a firm understanding of the contractual obligations, legal aspects, process & operational know-how; not deviating from the technical architecture.
• Responsible to devise innovative solutions after analyzing customer scenarios/requests
• Manage documentation of ECS Partner delivery process and governance
• Defining operational procedures & processes with the partner, based on SAP ECS standards
• Ensure knowledge transfer and enablement of partners and SAP Internal Teams
• Drive the continuous improvement of delivery procedures
• Knowledge management of Partner collaboration tools
• Become a single point of contact for all non-technical topics and service delivery, being in continuous alignment with the partner and responsible for the program management from build to run and also during the lifecycle of the customer
• Deliver onsite presence to the partner/customer site to ensure effective and successful project delivery.
• Conduct the last line of defense for the ECS customer-facing unit for partner-delivered customer escalations.
• Support continuous improvements for ECS partner delivery processes based on critical customer feedback.

What you bring :

Required skills:

• Experience on project management aspects
• Fair knowledge on SAP BASIS skills – SWL Tools, Migrations, Upgrade/Updates
• Good understanding on ITIL concepts
• Very good understanding of SAP HANA and SAP Products
• Team player, proactive networking attributes, results and execution focused
• Strong intercultural business and team skills, with proven ability to effectively manage a virtual, multi-cultural/ cross-functional team
• Actively manage project escalations
• Strong communication and presentation skills
• Fluent in English - Any other language is a plus
• Ability to balance multiple priorities and work under time pressure

Preferred skills:

• Good overview of the SAP Enterprise Cloud Services Offerings
• Understanding of SAP Next Generation solutions and services (Analytics, BTP, Cloud, Mobility, HANA, Sybase)
• Perspective on current Cloud Hosting trends
• Be able to lead Quality Assurance reviews and Lessons Learned sessions (internally/externally)

Work experience:

• Total years of industry experience: 10+ years
• Relevant Experience on customer facing, processes, de-escalations: min 3 years

What we do:

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Cloud, ERP, Program Manager, QA, Quality Assurance, Technology, Management, Quality

THE ROLE

This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization.

Following are the key tasks that this role will perform:

· Primary contact for the customer regarding technology and cloud service delivery discussions.

· Run regular cadence with stakeholders at customer and manage expectations with regards to service delivery. Act as first escalation point.

· Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.

· Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond).

· Support the Account team and the TechOps teams for execution of the service delivery plan and calendar.

· Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer.

· Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders.

· Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.

· Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements.

· Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion.

· Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services.

· Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools.

· Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

· Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.

· High proficiency in the SAP product portfolio, offerings, and industry solutions.

· Strong technical project management skills & customer-facing experience

· Strong ability to translate between technical and non-technical audience with confidence

· Strong engagement management, relationship building and de-escalation skills

· Excellent presentation, communication and moderator skills

· Good understanding of SAP solutions (releases, platform interdependencies, etc.)

· Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.

· Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP).

· Willingness to undertake customer-related travel on short notice.

WORK EXPERIENCE

· 6+ years of experience with SAP Basis administrative duties REQUIRED.

· 6+ years of customer-facing SAP Technical Consulting experience.

· 6+ years of solution design, enterprise architecture, and or SAP implementation.

· 4+ years’ experience in technical project management for SAP Operations or Implementation

· SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus.

· Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage.

· SAP HANA and S/4 HANA skills would be very helpful but not mandatory.

· Cloud security including Cyber Security, Encryption, and key management knowledge is preferred.

We win with inclusion

Houston

What you'll do

• Full stack Development: Develop, test, and maintain web applications using cutting-edge technologies. Your primary focus will be on backend development using JavaScript, but you will also be expected to work on frontend tasks as needed.
• Team Collaboration: Work closely with the development team, UX/UI designers, business, and systems analysts to deliver high-quality software solutions
• Code Review & Quality Assurance: Conduct code reviews for ensuring code quality and perform thorough testing to identify and fix bugs before product delivery
• Documentation: Document technical specifications, user guides, and other project documentation to support development efforts

What you bring

• Bachelor's or master's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
• Proven experience as a Full stack Developer with a strong focus on backend development using JavaScript
• Vast experience in frontend technologies like HTML, CSS, and JavaScript frameworks like Angular, React, or Vue.js
• Strong knowledge of Node.js and popular frameworks like Express.js.
• Excellent understanding of Agile methodologies, technical understanding of products, and up-to-date on industry standards and best practices
• Proficient understanding of code versioning tools, such as Git
• Strong problem-solving skills and ability to think algorithmically
• Excellent communication skills in English languag
• 6+ years of related professional experience

Due to the potentially classified nature of our work, your willingness is required to subject yourself to a governmental security clearance process ( )

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Three reasons to intern at SAP:

1. Culture of collaboration: meet with mentors, connect with colleagues across the globe and create a thriving personal network.
2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

In this role, you’ll

• Support a seasoned sales executive team during the sales cycle as a facilitator, working collaboratively with the internal stakeholders and related process.
• Engage across multiple teams to support on critical sales process steps, such as: Customer data, sales processes, marketing initiatives and upcoming industry events, and new customers initiatives.
• Tracking systems information, supporting on forecasting pipeline accuracy, CRM hygiene and sales execution. Follow up and analysis of pipeline management, deal review, and deal qualification.
• Provide relevant and meaningful data and insights regarding a defined set of key accounts from internal sources/systems and public market data.

Who you are:

• We are looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning with an opportunity to develop a corporate holistic view being in touch with all people involved in a sales cycle process.
• Advanced English communication skills (written & spoken);
• Advanced MS Excel, Power Point skills.
• Ability to manage multiple stakeholders, so strong communication skill is a must.
• Comfortable in working on a dynamic and complex high-performing sales environment. Be organized is essential to perform.
• Analytical skills: asks the right questions to identify the best solution path.
• Multi-tasking/prioritization skills.
• Team player attitude/empathy: polite, helpful, who enjoys collaborating and have fun.
• Quick learner who can adapt to fast-paced work environments and seek on continuous self-learning. Keen to learn and a positive attitude, even in the face of a challenge.

​

We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

The Partner Management Organization has the following priorities:

• Build and operate a world-class, efficient, and reliable organization to support our partner-delivered customers' journey toward their next-generation business

• Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis

• Accelerate innovations on the SAP HANA platform (SAP Business Suite powered by SAP HANA, industries, and high value apps)

• Ensure the provisioning of system landscapes, installation of applications, and performance of upgrades & migrations by partners

• Provide project management and technology consulting for all partner-delivered ECS Projects

• Act as the main interface to the customer project team to ensure effective communication

The Role:

As a Technical Project Manager, you are responsible for the following tasks:

• Involve in partner-delivered engagements during onboarding, from the sales-to-delivery handover to the handover to Customer Engagement.

• Become a single point of contact for the customer, being in continuous alignment with the partner and responsible for the technical project management during build phase

• You will be the escalation contact during build phase.

• You will have quality, time and budget control during build phase.

• Manage Change Requests and manage various issue during build phase.

• Become an owner of a repository for all build related tasks (project/handover templates etc.)

• Become a main contact for the creation of the complete SAP Cloud powered by SAP HANA system landscape and you understand the customer’s needs.

• Your passion is the implementation and migration of different solutions and technologies including the design, configuration and operation of the perfect solution landscape with the newest technologies, products and innovations.

• Ensure the alignment with all relevant units (e.g. customer, partner, Global Partner Delivery Director, RISE Partner Operations Management, RISE Partner Center of Expertise, Enterprise Cloud Success Manager, etc.).

• Provide onsite presence for SAP as required to ensure effective project delivery.

• Support continuous improvements for all related partner delivery processes with feedback from critical customer situations.

What you bring :

Required skills:

• Demonstrate IT Project Management Competencies

• Fair knowledge on SAP BASIS skills – SWL Tools, Migrations, Upgrade/Updates

• Very good understanding of SAP HANA and SAP Cloud technology topics

• Experience securing and accrediting cloud hyper-scaler hosted systems and services

• Strong experience in upgrade / migration, provider transition or global roll-out projects

• Strong track record in managing customers and/or partners

• Strong technology/solution background plus strong business acumen

• Strong intercultural business and team skills, with proven ability to effectively manage a virtual, multi-cultural/ cross-functional team

• Good overview of the SAP RISE, Cloud Offerings

• Be able to lead Quality Assurance reviews and Lessons Learned sessions (internally/externally)

• Experience as a ramp-up coach or SPoC for customer related escalations

• Experience related to Cloud Infrastructure is a plus

• Actively manage project escalations

• Strong communication and presentation skills and good stakeholder management capabilities

• A team player, proactive networking attributes, results and execution focused

• Strong intercultural business and team skills, with proven ability to effectively manage a virtual, multi-cultural/ cross-functional team

• Fluent in English and Korean - Any other language is a plus

Preferred skills:

• Good overview of the SAP Enterprise Cloud Services Offerings

• Understanding of SAP Next Generation solutions and services (Analytics, BTP, Cloud, Mobility, HANA, Sybase)

• Perspective on current Cloud Hosting trends

• Be able to lead Quality Assurance reviews and Lessons Learned sessions (internally/externally)

Work experience:

• Total years of industry experience: 10 to 15 years

• Relevant Experience on customer facing, processes, de-escalations: min 4 to 6 years

What we do:

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Project Manager, ERP, Cloud, QA, IT Manager, Technology, Quality

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Job Segment:Change Management, Data Architect, Cloud, Information Technology, IT Architecture, Management, Data, Technology