דרושים Director Product Management - Samsung Wallet ב-Samsung ב-United States, Prescott

Position Overview

The head of Mobile Enhancements (ME) will be responsible for the performance, category management, development, and execution of the ME product management portfolio. The Mobile ME Management strategy will focus on hardware platform product requirements, device launch, software updates, Voice of the Customer, building strategies, and providing technical/sales enablement for all consumer and enterprise channels, through direct and indirect channels. Responsibility will also include require coordination with the Marketing, Retail, Account teams, and Account category leads for all product planning, launches, and GTMexecution.

Responsibilities

• Responsible for the Samsung ME PM organization’s overall business success in the U.S. region will include a strong product roadmap, and pipeline to support ambitious growth objectives.
• Lead the development of the Services enablement plan for Mobile that drives mobile growth strategies of upgrades, new customer acquisition, product attachment across all Mobile categories, and customer loyalty/retention through enhancement of end-user customer experience.
• Development and ownership for Samsung ME Product Management strategy for the US market with respect to wrist wearables, true wireless and accessories for all segments and channels
• Drive alignment between SEA & Samsung HQ in Korea on product, service, experience, and partnership roadmap planning
• Collaborate cross-functionally with other teams to identify capabilities gaps, drive process improvement, and share of industry and global best practices
• Work with internal CE (Consumer Electronics), CS (Care) and Mobile divisions to identify and create a seamless experience across all Samsung products and services with strategic customers that involve product integration.
• Execute marketing programs, program management, and post-program evaluation. Understand and analyze data to evaluate aggregate and individual marketing programs - such as ROI, sales lift, etc.
• Utilize multiple POS and Syndicated data sources to develop a deep understanding of the retail and online sales environment leveraging multiple shopper data sources to gain strong understanding of the Mobile New Computing shopper
• Coordination of the US strategy, messaging, product portfolio and support with HQ and other subsidiaries
• Support and drive strategic planning activities in collaboration with HQ and service partners
• Define product and service requirements and partnership priorities with R&D teams in Korea and in North America
• Development and management of programs that drive Mobile Channel Sales sell in and sell out
• Partner with Retail team to develop Mobile New Computing category growth plan incorporating strategies for levers such as space, assortment, pricing, training, merchandising, and promotions
• Development and management of device competitive comparisons for utilization across the sales and services organizations
• Actively participate in joint carrier and retailer account calls with account team category leads and account leadership
• Management of Carrier and National Retail dedicated channel product marketing resources to align with overall customer account team objectives
• Alignment of B2B and B2C product management and device launch objectives
• Ownership and management of flawless device launch execution for all smartphone, tablet, and wearables products
• Develop and guide Samsung thought leadership in the ME device product marketing arena
• Serve as the primary Voice of the Customer relative to ME product marketing requirements and strategy to local leadership and HQ
• Work with sales teams to understand customer strategies, new technology, and service rollouts and identify/execute on partnership opportunities with strategic customers that involve product integration
• Develop a holistic view on entire Product services in all channels and across the entire service portfolio to further expand the Mobile Paid Services attachment rate and drive revenue.
• Define product solutions with a comprehensive understanding of all channel expectations and requirements, product development process, required resources as well as strong business and financial acumen.
• Provide strategic direction on product design in a manner consistent with product visions and business objectives.

Minimum Qualifications

• The ideal candidate will have 16+ years tenure building a winning U.S. strategy and operations in consumer technology with an understanding of B2B2C sales channel, business planning, and marketing from a related-Mobility business in devices, service provision, consumer electronics, Internet, or other related technologies
• Prior experience developing and managing mobile product and support strategies required
• Prior experience managing product launches and product marketing required
• Prior experience in a telecommunications environment required
• Prior experience managing and developing product marketing staff required.
• Prior experience leading a sales, services, or product team required
• Ability to identify service and support risks and associated solutions within wireless product technologies
• Must be able to write, read, analyze, interpret, present, and explain wireless terminals technical product and development materials
• Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software in a wireless network environment
• Must have demonstrated project and program management skills

Preferred Qualifications

• Bachelor’s degree and 14+ years of relevant experience

Role and Responsibilities

• Analyze and evaluate marketing programs and develop & recommend improvements by team based on product growth plan, profit and ROI/KPI analysis, historical performance data, and company strategic initiatives
• Work with cross-functional teams to plan marketing and promotion spend allocation to validate ROI and alignment with company and strategic goals
• Institute improvements for MDF management across the organization, including data housing, communication, and variance management
• Communicates process changes for MDF management, guidance from leadership and Suwon Office with SEA overall MDF % and communicates MDF budget amount to each team
• Lead the target plan meetings with MDF stakeholders to ensure the programs are align to company’s goals
• Consolidate bottoms-up MDF forecasts for both monthly target planning and annual management planning by account by category
• Create and allocate overall SEA MX MDF budget, provides team and category budget recommendations to review final forecast with MDF management and product management
• Analyze historical marketing programs performance to identify areas of improvement and innovation
• Prepare and deliver regular data-driven insights of marketing programs to the internal stakeholders
• Manage and publish daily, bi-weekly, and monthly MDF reporting, budget status, forecast accuracy, financial metrics by category, and channel spend analysis
• Analyze strategic initiative programs based on profit and ROI analysis and provide recommendations to leadership

Skills and Qualifications

• Bachelor’s degree in Marketing, Finance, Business, Accounting, or related field and 6+ of progressive experience
• Very strong business analytical skills, financial acumen, budget management know-how required
• A proven self-starter and a highly motivated individual with a strong ability to aggregate and consolidate from disparate data sources not readily available or stored
• Experience with managing and tracking budget
• Experience with developing financial and operational analysis and presenting information to management
• Strong financial and general accounting knowledge
• Strong PowerPoint skills, familiarity with SAP or other ERP systems

Preferred Qualifications

• Bilingual (English, Korean)
• Strong Excel skills
• Background in marketing finance or marketing with FP&A experience

Role and Responsibilities

Master’s degree in Communication Data Science, Data Analytics or a related field and 2 years of experience as a Professional II, Product Management Analyst or a related occupation in marketing analytics. The 2 years must have included:

2) Preparing reports to assess sales performance, measure KPIs, and track project progresses, contributing to strategic decision-making;

3) Experience in digital marketing strategies creating content for user engagement, managing a digital campaign, tracking website traffic, audience metrics, and KPIs;

4) Extracting actionable insights from surveys and research, and experience in survey design and methodology, with a good understating of statistical sampling, N-size calculation, and

application of skip logic in survey flow; and

5) Utilizing Excel, PowerPoint, and Word and Google Analytics to create and analyze reports, presentations, and documents.

Skills and Qualifications

Hours: Full Time, 40hours/week

Role and Responsibilities

The Sr Manager, Product Management (Watch & Ring) is responsible for developing product portfolio strategy, defining target segmentation, building product positioning and plays a critical role with bringing products to market.

Responsibilities

• Lead the Samsung Watch & Ring product portfolio for the U.S. market, including feature roadmap, user experience, performance, and long-term vision
• Create and own the product positioning document for each product in the portfolio
• Become an integral part of go-to-market plans for all Watch & Ring product launches and contribute to the development of messaging, marketing toolkits, media plans, and creative campaigns
• Collaborate across product categories to build holistic launch plans, sustain initiatives, and seasonal campaigns, including investment planning
• Drive PR/Legal validation of marketing toolkits, product claims, and feature/service descriptions
• Lead the product story for Watch & Ring during product sell-in to customers
• Collaborate and influence global product planning and product marketing teams to build plans that support US-focused strategies
• Partner with marketing to translate global brand and product positioning into communications and opportunities relevant in the US
• Guide the Insights team to develop data-driven research and recommendations for audience targeting, positioning, messaging and go-to-market
• Drive alignment between product strategy and marketing strategy
• Work with cross-functional teams to build KPIs on an annual and quarterly basis that are aligned to business and organizational goals

Minimum Qualifications

• Bachelor's degree in business, marketing, or related field and 8+ years of relevant experience
• Experience with Microsoft Standard Office Suite and extensive use of presentation software within a Windows/NT LAN/WAN network environment

Preferred Qualifications

• Master’s Degree in business and 6+ years of related experience
• Prior experience working in a consumer product team and interacting with marketing teams for go-to-market planning and new product introduction

Key Responsibilities

• Lead the Samsung Wallet product portfolio for the U.S. market, including feature roadmap, user experience, performance, and long-term vision

• Closely collaborate with other service teams to establish the processes and expectations that will align with the existing Go-To-Market strategy

• Drive the Wallet Go-To-Market (GTM) strategy, coordinating across marketing, partnerships, retail, engineering, legal, and finance

• Work closely with SEA account teams and HQ stakeholders to ensure market alignment, product readiness, and successful sell-in of new services

• Leverage customer insights, market research, and analytics to inform product decisions and continuously improve KPIs (e.g., adoption, usage, retention)

• Develop business cases and lead product launches, ensuring alignment with Samsung’s broader mobile services and device ecosystem strategy

• Serve as the senior voice for Samsung Wallet within the U.S., representing the product in executive reviews and strategic planning discussions

• Manage and mentor a team of Product Managers, fostering a high-performance, collaborative culture

Minimum Qualifications

• Bachelor’s degree in Business, Technology, or related field and 12+ years of product management or strategy experience

• 3+ years in a leadership role managing teams

• Demonstrated success in launching and scaling digital consumer products or services

• Strong business acumen with the ability to develop and execute growth strategies based on market, competitive, and user insights

• Excellent communication, leadership, and stakeholder management skills across both regional and global teams

• Proficiency with business analysis tools and performance metrics (e.g., Excel, PowerPoint, dashboards)

Preferred Qualifications

• Master’s degree (MBA or equivalent) and 10+ years of relevant experience

• Experience in fintech, digital wallets, or mobile payments strongly preferred

• Previous experience working in a consumer electronics company or consumer-face service app/service company

• Previous experience working in a large-scale public technology company

• Familiarity with the Samsung ecosystem and mobile services landscape a plus

Role and Responsibilities

MULTIPLE POSITIONS AVAILABLE

Position Title: Professional III, R&D Project Management

SAM9441212

Position Responsibilities:

Position Requirements:

Bachelor’s degree in Telecommunications, Electronic Engineering, Computer Engineering or a related field and five (5) years of progressive, post-baccalaureate experience as Professional III, R&D Project Management or related occupation in project management. The 5 years of experience must have included: (1) Managing wireless infrastructure implementation projects; (2) Developing and implementing project management benchmark and best practices for wireless network operations; (3) Managing multiple telecommunications and wireless infrastructure projects and activities simultaneously; (4) Developing and managing outside vendors as a technical lead in telecommunications and wireless network projects; and (5) Experience in network and telecommunications projects.

Hours: Full Time, 40hours/week

As Litigation Counsel, you will be responsible for managing litigation (e.g., product liability, IP, consumer class actions, commercial litigation, etc.), including pre-litigation dispute resolution, discovery and other litigation requests and processes, preparing witnesses for testimony, reviewing pleadings and other court documents, and providing advice and recommendations to senior management, other litigation team members, and the Head of Mobile Litigation regarding strategy, management, and resolution of cases and matters.

You will drive strategy, execution, and management of outside counsel on litigation and government investigation matters. You will work cross-functionally with teams to mitigate litigation risk and ensure compliance with litigation and regulatory obligations. You will support internal investigations with risk of litigation-related exposure and will keep abreast of other legal and claims activities.

• 8+ years of relevant legal experience in litigation, with at least 5 years of law firm experience
• A Juris Doctorate Degree from a top law school and admission to at least one state bar in good standing
• Prior in-house experience is a plus, but not required
• Knowledge and experience with the following substantive areas of law preferred: class actions, mass arbitrations, product liability, general commercial litigation, and IP
• Substantial pre-trial and trial experience, including coordinating and responding to discovery requests, and managing e-discovery in complex matters required
• Substantial experience drafting, editing, and supervising pleadings at all stages of litigation is required
• Substantial experience preparing witnesses for interviews, depositions, and trials is strongly preferred
• Experience managing or actively participating on trial teams preferred
• Appellate experience is a plus
• Familiarity with high-tech, telecommunications, or consumer electronics business is a plus

• Highly motivated, efficient, and organized; able to juggle multiple projects at a time in a fast-paced environment, both collaborating as a team and working independently
• Demonstrated ability to think strategically and creatively to solve complex legal challenges