Salesforce Director Product Management Mobile Publisher 

United States, California, San Francisco 

439862726

Job Category

Job Details

Key focus areas include:

• Drive and Enhance User Engagement: deliver insights, guidance, and features tailored to the mobile user with intuitive interactions.

• Optimize Performance: leverage native UX, On Device AI, and other mobile technologies to reduce latency, improve efficiency, be more sustainable, and reduce reliance on cloud processing.

• Extensibility: provide developers a flexible SDK and tools to accelerate AI development seamlessly into mobile use cases.

Role Description:
To be successful in this role, you need excellent communication, as well as product and program management skills. You will be responsible for ensuring that Salesforce meets the needs of our customers. You will work with internal and external customer requirements as well as different business functions including product ownership experience, driving project features via Scrum/Agile, cross team collaboration, and release management. This role will require you to not only drive the roadmap for your team but also develop the long term strategy of our mobile platform offerings.In addition, you will be expected to be the biggest advocate of your product to customers through customer feedback sessions, Salesforce events & blogs and even podcasts. You will serve as the loudspeaker of the innovative work your engineering and design team will be doing. You will need to be skilled at presenting your product features with a focus on the business solution with clear communication.
Responsibilities:

• Plan and execute the short term (3-6 months) roadmap of Mobile Publisher product/service day-to-day with developers, tech writing and design.

• Strategize the medium to long term priorities of this team (1-3 years) in order to make our customers/partners successful.

• Gather feedback from internal/external partners & external customers on how the roadmap can be iterated over time to meet their needs.

• Market & evangelize current features & roadmap across multiple mediums (blogs, podcasts, live streams).

• Serve as the main point person for feedback, questions, comments regarding your highly technical product to partners, customers, sales people, customer success people and others.

Requirements:

• BS or MS in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles. MBA is a plus.

• Minimum of 5+ years’ experience in engineering or product management delivering highly technical products (preferably platform products/services).

• Motivated by solving complex problems and bringing order & structure to ambiguity.

• Proven ability to influence and coordinate cross-organization teams to execute important company priorities.

• Desire to market platform services/products through blogs, events, podcasts and other mediums.

• Ability to communicate to various stakeholders ranging from tactical technical detail to high level strategy.

• Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.

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