דרושים Micoservices-service Mesh ב-Salesforce ב-United States, San Francisco

Job Category

Job Details

Customer-Facing Experiences

• Billing and commerce portals enabling self-service for purchasing, billing, subscription management, and AI-powered assistance.
  

Unified Service Layer

• API-first platform delivering consistent, scalable capabilities across channels and integrated systems

Your Impact

• Set the Vision:Build a unified eCommerce strategy that integrates agentic experiences, personalization, and automation for a deeply connected customer journey.

• Build the Future:Drive next-gen capabilities powered byAgentforce,Data Cloud, and modern AI/ML technologies to deliver smarter, faster, and seamless experiences.

• Lead and Scale:Grow and empower a talented product team to deliver high-impact outcomes.

• Influence at Scale:Partner with senior executives and cross-functional leaders—including PLG, T&P, Pricing, and Revenue Ops—to deliver transformative digital solutions that fuel Salesforce’s growth strategy.

• Own the Metrics:

Who You Are

• Strategic Product Leader:10+ years in product management with expertise in eCommerce, self-service, or subscription commerce for B2B/B2C.

• Platform Visionary:Experience leading platform-level products and unified service layers at global scale.

• Technically Fluent:Strong understanding of API-first design, integrations, and commerce architecture.

• Executive Communicator:Ability to align stakeholders across a complex, matrixed environment and influence at the C-level.

• Customer Obsessed:

Preferred Experience

• SaaS or subscription commerce leadership in large-scale platforms.

• Familiarity with Salesforce ecosystem or comparable enterprise systems.

• Experience delivering AI-driven, agent-assisted digital commerce experiences.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement

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Job Details

* Passion for service ownership, building reliable, and self-healing services.
* Proven ability to work in complex team environments and deliver under pressure with dependency constraints.
* Expertise in building large scale distributed systems, especially in public cloud environments (i.e. AWS, GCP).
* Skilled in balancing live-site management, feature delivery, and retirement of technical debt.
* Familiarity with crash-only and recovery-oriented software design.
* Proficient in designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers.
* Capable of driving and delivering thin slices of end-to-end functionality on a regular cadence with data-driven feedback loops.

Requirements:

* 6+ years of development experience
* Proficiency with Golang, Java and/or C++ in a Linux/UNIX data center environment
* Experience in operating large scale cluster management systems (e.g. Kubernetes) of a mission critical service
* Strong knowledge of network technologies, such as TCP/IP, DNS, TLS termination, HTTP proxies, network load balancing, etc.
* Experience with cloud infrastructure automation tools, frameworks, workflows, and validation platforms
* Working knowledge of CI/CD, configuration management and Infrastructure as Code principles (e.g. Spinnaker, Terraform)
* Experience with Agile development methodology (e.g. Scrum) and Test-Driven Development, with attention to code quality, delivering secure code.
* Participation in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available
* Experience in using telemetry and metrics to drive operational excellence
* Meet with the Product Owner and Scrum Lead to propose plans, provide high-level estimates, and assess feasibility in your area of expertise.
* Help manage the complexities of delivering features—slicing stories and epics, defining tasks, and exposing dependencies and risks.
* Provide technical coaching to AMTS, MTS, and SMTS team members to help improve their overall skills and knowledge, primarily by using techniques such as pair-programming and reviews.

Check out what the buzz is about here:

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Posting Statement

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Job Details

Responsibilities

• Own the product vision for your area: Ensure that it aligns with the overall product and company vision. Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context, and understand where we are going.
• Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans.
• Drive entire feature delivery lifecycle: research customer/user needs; write feature specs and user stories; partner with User Experience to design and prototype; work with engineering to develop, test and deliver a marketable product on time; collaborate with customer facing roles to drive market awareness and customer adoption
• Collaborate across teams: We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job
• Communicate clearly and efficiently: Coordinate product release communications for your components. Define expectations for engineering teams and hold them accountable to success and failures. Work closely with product marketing managers to promote your products both internally and externally and ensure a cohesive message.
• Represent Salesforce: Be a domain and product expert at customer meetings, industry and corporate events, online in customer community, and social networks

Qualifications

• High energy and passion for the job
• Leadership DNA, proven ability to educate, motivate, align employees, customers, and partners.
• 10+ years of experience and 6+ years of solid product management experience with a proven track record of building awesome products from concept to delivery
• Demonstrated experience in gathering and transforming product requirements into an actionable product roadmap.
• Strong problem-solving, organizational and analytical skills, excellent written and oral communication skills, including experience in high-level business discussions.
• Hands-on experience with UX design and flow, designing simple and intuitive user interfaces.
• Professionalism, grace under pressure, dedication and ability to work in a collaborative team environment.

Desired Skills and Experience

• Ability to deliver results in global, matrixed environments comprised of internal and external stakeholders.
• Deep familiarity with the service technology landscape and service user needs is a plus.
• Working knowledge of Salesforce products and APIs is a plus. Domain expertise in Messaging products like SMS, Facebook Messenger, WhatsApp etc
• Experience presenting to executive leadership and handling sensitive customer situations.
• MBA is a plus.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

• Messaging & Positioning: Define differentiated product messaging and positioning that resonates with IT buyers, highlights key value propositions, and directly addresses their pain points.
• Product Launches: Drive end-to-end product launches and release marketing for new IT Service features and solutions. Lead strategy, planning, and execution while aligning cross-functional teams including Product, Sales, Campaigns, Content, and CIO Marketing.
• Go-to-Market Strategy & Execution: Develop and execute comprehensive go-to-market plans. Partner closely with sales leadership to enable sales teams on product features, benefits, and competitive differentiators, which includes building robust sales playbooks, providing actionable competitive intelligence, and creating impactful enablement programs.
• Content Development: Develop a wide range of compelling content that resonates with the IT buyer and guides them through the purchase journey. This includes product demos, customer success stories, white papers, webinars, social media, and website copy.
• Thought Leadership & Presentations: Act as a subject matter expert, representing Salesforce at company events, industry events, webinars, and customer engagements. Design and deliver compelling presentations that motivate target audiences to understand how IT Service can benefit their business.
• Performance Monitoring: Monitor and analyze key performance indicators (KPIs), including revenue and pipeline, leveraging data to inform future product marketing and go-to-market strategies.

• 8+ years of experience in product marketing, brand marketing, and/or go-to-market.
• 3+ years of experience in the IT Service Management (ITSM) domain or related IT services space.
• Proven ability to develop and execute successful product launches that generate awareness and pipeline.
• Strong ability to strategize and craft compelling messaging and positioning for technology products.
• Excellent visual, written, and verbal communication skills, with the ability to present to executive leaders, cross-functional teams, and customers, driving alignment across stakeholders.
• Strong analytical mindset with a proven track record of using data to drive decisions and consistently achieving measurable marketing goals.
• Proactive, results-driven mindset with the ability to take ownership of new projects and lead through ambiguity.

• Hands-on experience working in IT and the ability to "speak IT's language."
• You're technically savvy, comfortable getting into the technical product details, and driving and/or building product demos using live environments and design/video tools, like Figma and Camtasia.
• A positive, can-do attitude that fosters optimism, creativity, and a continuous desire to learn and grow.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Director of Product Management, Agentforce Field Service

Your Impact

• Help define and drive the product vision, strategy and roadmap for Field Service Agents

• Build tight partnerships with the Agentforce AI Platform team

• Lead the customer interface for driving outcomes, success and scalable adoption

• Drive end-to-end product lifecycle from concept to adoption, including requirements with prioritized features, corresponding justification, and success metrics.

• Collaborate with engineering teams to scope, prioritize and drive feature specifications.

• Engage with customers, stakeholders, and partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities.

• Research and understand industry trends and competition in Generative AI, Field Service.

• Collaborate with the rest of Agentforce org and platform teams within Salesforce.

• Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and community sites and social media.

Required Skills:

• 7+ years of Product Management or similar experience with highly technical products/platforms

• Extensive experience working in AI/ML space including strong technical background and ability to interface with engineers and data scientists in the space.

• Good understanding of Generative AI landscape and trends.

• Outstanding written and oral communication skills, including experience. presenting to executive leadership, participating in the sales cycle, and handling sensitive, critical issues.

• Experience working in and delivering products or services in an agile/lean environment including backlog management (user stories, epics and bugs).

• Deep experience in gathering and transforming product requirements into a practical product roadmap.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.

Desired Skills:

• Experience with Field Service-specific data and processes, like work orders, scheduling, and asset management within applications.

• Familiarity with Salesforce Field Service applications and ecosystem.

• Knowledge of Generative AI evaluation and testing approaches.

• Experience defining & building AI platforms and capabilities, focused on enabling different personas to get their jobs done as part of end-to-end ML lifecycle.

• Experience driving deep collaborations within the company and with external partners and customers.

• Experience working with Generative AI vendors is a plus.

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Posting Statement

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Job Details

• Strategic Leadership: Design, socialize, and execute a global marketing strategy that is in sync with the company's growth goals, product roadmap, and business imperatives.

• Pipeline and Demand Generation: Build and maintain a robust demand generation engine to ensure a healthy, constantly progressing pipeline that aligns with the sales objectives. Oversee the creation and execution of high-impact, multi-channel marketing campaigns to drive marketing and sales qualified leads, and ultimately, customer acquisition and expansion.

• Marketing Operations and Analytics: Optimize marketing operations to ensure efficiency, scalability, and predictable lead flow. Utilize data analytics to monitor, measure, and analyze performance, ensuring the maximum ROI on initiatives.

• Product Marketing: Work closely with product and sales teams to create compelling and differentiated product positioning, messaging, and go-to-market strategies.

• Content and Thought Leadership: Lead the creation and distribution of thought leadership and content marketing assets to nurture leads and engage customers across all relevant channels.

• Brand Stewardship: Work with our global brand team to enhance and safeguard the company's brand positioning globally, ensuring a consistent and resonant brand message across all touchpoints. Expand the businesses specific brand within its market.

• Team Leadership and Development: Recruit, mentor, and empower a high-performance marketing team, instilling a culture of accountability, urgency, and collaboration.

• Budget Management: Manage a marketing budget meticulously to ensure optimal allocation and utilization of resources.

• Industry Trends and Competitive Analysis: Deeply understand industry trends, emerging technologies, and competitive landscapes to maintain a formidable edge in the market.

• Data and results-driven leader with a successful track record of driving global marketing teams at scale.

• Demonstrable passion for enterprise software and the ability to understand complex technologies, their key buyer and user personas, and applied use-cases.

• Flexibility — the tempo at Salesforce is fast and pivots quickly. You must be able to lead your team in this high-urgency environment, and you need to personally thrive in such an environment.

• Proven ability to craft and articulate value propositions tailored to varying industry and customer needs.

• Proven ability to design and execute high performance, integrated marketing campaigns.

• Equivalent of 15+ years of marketing experience with a record of an ever-increasing scope of responsibilities.

• People-focused leader with provided ability to build diverse, creative, and collaborative teams; develop people; and link performance to overall high-growth business objectives.

• Excellent communication and presentation skills.

• Ability to engage and influence people cross-functionally, including Product, Sales, and other Marketing teams.

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Posting Statement

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Trust is our #1 value. Delivering the highest standard in system availability, performance, and security is our top priority. The Technology Service Delivery product team works across products, technology, sales, services, marketing, finance, and legal to:

• Drive the Service Delivery product portfolio (availability, performance, resilience and security / compliance features)

• Position / message the Salesforce cloud-scale architecture and technology that powers the world’s most trusted enterprise cloud

Role Description:

Position Responsibilities:

• Promote Salesforce Service Delivery, cloud-scale architecture / technology, and Hyperforce through scalable technical programs and feature development

• Drive the Service Delivery product portfolio roadmap (availability, performance, and security / compliance features – across all Salesforce products, and in all geographies)

• Increase customer performance and availability by driving the delivery of tooling, AI-centric automation, insights and enablement across the global technology organisation.

• Represent Salesforce as a technical “subject matter expert” at customer interactions, industry and corporate events, and through community sites and social media

• Represent the customer by being their champion and voice. Build impactful, personal customer relationships. Bring the customer's voice into the creation process.

• Work closely with cross-functional teams to drive the business & product strategy, then track, measure, and report against objectives

• Develop compelling materials to market our innovation, cloud-scale architecture, roadmap, applications, processes, security, and reliability – across all Salesforce products, and in all geographies

Requirements:

• 8+ years experience in technical product management / product management / product / service engineering for a high tech company (cloud experience preferred)

• Background in cloud-scale architectures / technologies

• Experience in messaging / positioning / communicating cloud-scale architectures and technology to internal and external audiences

• Proven ability to set a vision, excite and lead (directly and by influence) cross-functional multidisciplinary teams to achieve a product vision

• Experienced and effective in high-stress, challenging customer situations (rebuilding trust scenarios with customers following technology impact)

• Strong affinity for metrics and a bias toward data-driven decision making

• Hands-on ability to create a range of technical product assets (presentations, web and copy content, email campaigns, media, etc…)

• Exceptional communication skills, including writing and executive presentations

• Self-motivated individual capable of working in a fast-paced, startup environment, both remotely and in person.

• Ability to work in the delivery of sub-product features and tools as part of an overall product landscape and not have a single-product delivery mindset to meet the needs of the end user.

Desired Skills and Experience:

• Experience and a good understanding of Salesforce and the primary products (Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud)

• Product Management based training and accreditation

• SaaS/PaaS based coreservices/infrastructureproduct development experience

• Platform / core services / infrastructure products experience

• MBA preferred

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Posting Statement