Investigating player-reported game issues and responding to usersโ questions via email or Zendesk chat. Processing bug reports and creating technical reports. Cooperating with the development, testing, and game design teams....
Investigating player-reported game issues and responding to usersโ questions via email or Zendesk chat. Processing bug reports and creating technical reports. Interacting with our in-house team of support agents. English...
Verifying usersโ identities and responding to their requests via Zendesk. Maintaining documentation relevant to all stages of GDPR/CCPA procedures. Monitoring the relevancy of the teamโs GDPR/CCPA macros base, and relaying...
Allocating resources based on the current workload of remote teams and the requests of in-house product teams. Assigning tasks according to team priorities, and tracking task progress. Collaborating with in-house...
Creating animated videos for various purposes using 3D editors. Preparing 3D assets for 2D Designers, 2D Artists, and Motion Designers. Collaborating with Content Specialists and Lead Art Generalists to generate...
Investigating player-reported game issues and responding to usersโ questions via email or Zendesk chat. Processing bug reports and creating technical reports. Cooperating with the development, testing, and game design teams....