דרושים Service Contract & Proposal Specialist - ב-Philips ב-United States, Nashville-davidson

As a Business Development Specialist, you will engage in proactive prospecting and lead management to enhance sales growth and nurture customer relationships.

Your role:

• The Business Development Specialist is responsible for proactive inbound and outbound prospecting and lead management. You will help grow sales through creating and maintaining long-term customer satisfaction.

• This role will act as a layer between marketing and sales for all product lines. Responsible for building relationships through marketing activity – inbound inquiries, trade shows, referrals, and outbound cold calling. Additionally, maintaining and updating customer information in Salesforce and fulfilling customer requests for product information.

• This position offers a unique opportunity to contribute to a growing company while developing key industry skills and expanding professional expertise in sales and customer relationship management. Additionally, it presents potential growth opportunities through collaboration with other teams and departments, enabling you to broaden your career path and gain a holistic understanding of the organization's operations.

You're the right fit if:

• You’ve acquired 1+ years of experience with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint. Experience with CRM tools like Salesforce is advantageous but not required.

• Your skills include a strong phone presence for handling inbound inquiries and making outbound cold calls, combined with effective collaboration with internal stakeholders. You have the ability to employ persuasive selling techniques via telephone to meet customer needs and excel at building relationships with key decision-makers.

• You have a Bachelor's degree in marketing, sales, communications or an equivalent field of study.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• You’re an individual with strong customer service skills and possess excellent presentation, planning and organizational skills.

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in Tennessee is $25.42 to $40.67 per hour.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Your role:

• Coordinate and manage all phases of service contracts, including compliance reviews and ensuring customer deliverables align with corporate policies. Confirm accuracy and a valid path to cash throughout the contract lifecycle.

• Manage competing priorities and deadlines while delivering excellent support to internal partners and external customers. Proactively assist teammates and maintain strong partnerships with Sales and internal teams to ensure aligned goals.

• Actively seek opportunities to challenge yourself and others, driving positive impact for the team, customers, and business. Lead or participate in projects for continuous improvement while modeling and coaching others.

• Assist with fiscal close reports and resolve customer entitlement issues related to service contract processing errors. Escalate issues to management as needed and perform other assigned duties.

• Utilize Salesforce, Enterprise Resource Planning, and custom databases to streamline data processes and serve as the main contact for service contract booking requests. Analyze complex contract requirements for compliance, communicate policies internally, maintain procedures, and apply cross-functional process knowledge.

You're the right fit if:

• You’ve acquired 3+ years of sales support experience.

• Your skills include level intermediate or better in MS Office (including experience using VLOOKUP and pivot and SAP systems tables). A bonus if you have experience working with Salesforce.

• You have at least a bachelor’s degree in business or a related field.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• You’re an individual passionate about customer experience, operational excellence, and continuous development, with the ability to work efficiently under tight deadlines, take on new responsibilities, communicate effectively, collaborate well in teams, demonstrate strong interpersonal and organizational skills, and make confident decisions within established policies.

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .

• Discover

• Learn more about

• Learn more about

The pay range for this position in Tennessee is $21.27 to $34.04 hourly.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Your role:

• Oversee the full service contract lifecycle, including compliance reviews, ensuring deliverables meet corporate standards, confirming financial accuracy, and managing booking requests.

• Deliver exceptional support while managing competing priorities; collaborate with Sales and internal partners to maintain alignment and proactively support team workload.

• Drive continuous improvement by leading or participating in key projects, seeking growth opportunities, and mentoring teammates through role-model behavior.

• Resolve contract-related issues, assist with fiscal close reporting, and escalate challenges as needed to ensure timely resolution and compliance.

• Leverage Salesforce, ERP systems, and custom databases to manage and analyze complex contract data, enforce policy compliance, and maintain documentation and procedures.

You're the right fit if:

• You’ve acquired 3+ years of sales support experience.

• Your skills include level intermediate or better in MS Office (including experience using VLOOKUP and pivot and SAP systems tables). A bonus if you have experience working with Salesforce.

• You have at least a bachelor’s degree in business or a related field.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• You’re an individual passionate about customer experience, operational excellence, and continuous development, with the ability to work efficiently under tight deadlines, take on new responsibilities, communicate effectively, collaborate well in teams, demonstrate strong interpersonal and organizational skills, and make confident decisions within established policies.

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .

• Discover

• Learn more about

• Learn more about

The pay range for this position in Tennessee is $22.57 to $36.12 hourly.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

• Ensure PPS knowledge
• Partner with internal stakeholders to identify knowledge gaps, develop strategies to innovate, and promote communication and knowledge-sharing initiatives.
• Analyze data and customer feedback to measure and report out on the effectiveness of knowledge management systems and programs.
• Communicate policy updates, internal newsletters, departmental initiatives and organizational changes within PPS and to key stakeholders.
• Maintain the quality of internal resources, communications and knowledge sharing channels.

• You have 2+ years experience in knowledge management, communications or related work within the HR industry.
• You have a High School Diploma, GED, Vocational Training, or equivalent level of education.
• You are at an intermediate skill level or above using Microsoft Excel and PowerPoint. You have familiarity with collaborative tools like SharePoint, Slack or Microsoft Teams, and experience with Workday, ServiceNow or Microsoft Visio is a plus.
• You have strong writing, editing and verbal communication skills, excellent problem-solving skills and strong organizational prowess with the ability to manage multiple tasks simultaneously and independently.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

Your role:

• Autonomously manage the proposal lifecycle, assembling and leading a team of SMEs to develop winning strategies and proposal themes from project kick-off to submission.

• Develop the proposal structure and content, utilizing existing resources and creating custom content to align with the agreed-upon strategy.

• Lead a disciplined, collaborative process, ensuring progress against timelines and quality metrics while maintaining documents and addressing project risks proactively.

• Coordinate document production and delivery, conduct compliance and competitive reviews, and enhance business development capabilities through relationship building and process improvement.

You're the right fit if:

• Minimum 2 years of experience in areas such as Bid Management,Project Managementor equivalent

• Bachelor's degree in Business, Sales,English, Marketingor equivalent.

• Demonstrate exceptional communication, influencing, and problem-solving skills to manage response teams and deliver high-quality proposals, ensuring strategic alignment, document quality, and regulatory compliance; possess emotional intelligence to maintain calm during high-stakes projects and excel both independently and collaboratively.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• Utilize advanced proficiency in Microsoft Office and Adobe Acrobat, with preferred experience in Responsive.io or proposal automation; healthcare industry knowledge, graphic design, continuous improvement expertise, and PMP, CAPM, or APMP certification are advantageous.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about

• Discover

• Learn more about

• Learn more about

The pay range for this position in TN is $85,500 to $136,800.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Your role:

• Develop and maintain internal customer relationships, handling a high volume of inbound calls and emails. Address inquiries and resolve issues promptly.

• Analyze transactions, correct records, and adjust errors. Manage multiple tasks with attention to detail.

• Respond to customer inquiries about pricing, availability, and lead times. Provide accurate and timely information.

• Process customer orders and RMAs accurately. Collaborate with other departments for order completion.

• Maintain product knowledge, including prices, delivery times, and marketing promotions. Assist with returns and replacements as needed.

You're the right fit if:

• High school education or equivalent required; Associate degree preferred.

• 3+ Years of Industry Experience

• Customer Service Experience Required

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• Strong communication and computer literacy skills - verbal and written, Office Suite programs, typing