דרושים Customer Parts Ordering Specialist City ב-Philips ב-Panama, Panama City

As a Quote and Configuration Specialist you are responsible for supporting the markets topics related to the configuration of medical equipment, such as correct workflow configuration, quotation and ordering processing.Your role:

• Perform configuration of Philips Medical Equipment, based on customer requirements.
• Work with database and Informatic Technologies systems to make the configuration of medical equipment.
• As a Global Business System based in Panama, help Commercial team area in develop final customer quotations.
• Maintain direct contact with commercial team (Product Specialists) for knowledge and improvements of Philips equipment.

You're the right fit if:

• You’ve acquired 2+ years of experience with Vocational Education in areas such as biomedical engineering, medical technology or equivalentfield OR no prior experience with Bachelor's Degree.
• Your skills include Excel proficiency to work with Pivot Tables, formulas and automation techniques (Macros , Power Query).Willingness to learn an apply AI tools to develop solutions aligned with business needs (Task automation, Data Analysis, Forecasting).
• You have a Bachelor's degree in Biomedical Engineering, Medical Tecnology or related fields OR High School Diploma/Vocational Education, preferably with biomedical knowledge.
• You’re a professional with a customer-focused and solution-oriented mindset with strong communication and interpersonal skills.
• Bilingual ability to read, write, and speak English required.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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Your role:

• Accurately process and manage parts orders in a timely manner using our internal systems.

• Create and submit quotes for parts based on customer needs and inventory, ensuring clear communication and updates.

• Address return requests and warranty validations according to company policy, collaborating with teams like Billing, Technical Support, and Logistics to resolve issues.

• Maintain comprehensive records and documentation for orders, approvals, and customer communications while ensuring prompt responses within service level agreements.

• Deliver exceptional customer service by effectively balancing speed and accuracy.

You're the right fit if:

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.

• Minimum of 1 years of experience in a customer service, logistics, or order management role

• Proficiency in order entry systems and Microsoft Office tools, with strong attention to detail for accurate work.

• Effective communication skills in English, with Spanish or additional languages being advantageous.

• Ability to multitask and work under pressure effectively.

How we work together

This is an office-based role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .

• Discover

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Warehouse and Distribution Specialist

• You’ve acquired 2+ years of experience with Vocational Education in areas such as Supply Chain, Transport, Logistics, Operations, Physical Distribution or equivalent OR no prior experience with Bachelor's Degree.
• Your skills include knowledge in Excel (Pivot table generation, use of V-look up, report generation) and SAP.
• You have a High School Diploma, Vocational Education or a Bachelor's Degree in Business Administration, Supply Chain Management, Operations Management or equivalent.
• You’re a professional with a customer-focused and solution-oriented mindset with strong communication and interpersonal skills.
• Bilingual ability to read, write, and speak English required.

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an in-office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about.
• Discover
• Learn more about
• Learn more about

Your role:

• Create, manage and monitor sales orders as well as coordination backorders, ensuring customers needs are met.

• Handle customer inquiries and billing accurately to resolve order issues to ensure smooth fulfillment

• Lead weekly order book review meetings.

• Serve as the logistics point of contact.

• Ensure SAP transaction accuracy.

• Process return orders, credits, debits.

You're the right fit if:

• You’ve acquired 1+ years of experience in order processing, ,preferably on medical consumables products or an equivalent consumable product.

• Your skills include knowledge in Excel and SAP.

• You have an academic background in Business, Industrial Engineer, Logistics or an equivalent academic field.

• You’re a professional with a customer-focused and solution oriented mindset with strong communication and interpersonal skills.

• Bilingual ability to read, write, and speak English preferred.

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an in-office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about.
• Discover
• Learn more about
• Learn more about

Order Manager Intern
Your role:

• Provide support in quality audits
• Assist with developing process controls
• Create training documents and reports
• Actively participate in projects
• Maintain KPIs Data updated
• Daily Operations Support

You're the right fit if:

• You are currently pursuing a Bachelor’s or Master’s degree in Supply Chain, Engineering, Data and/or Business Analytics or equivalent.
• You are fluent in English
• You are proactive, enjoy dynamic environments, eager to learn, and willing to take on new activities. You have strong communication skills and attention to detail.You are familiar with MS Office, intermediate level of Excel (pivots, basic functions) would be a plus.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
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Your role:

• Manage the order desk functional box with all booking requests from sellers.

• Create the booking request in Salesforce through Deal support request within 24 hours of SLA once booking request email is received.

• Communicate with cross- functional teams (Marketing, Sales, OP and OM) if assistance is required from new order logging.

• Ensure clean order packets received on the booking request are in compliance with Philips Order in Take booking policy.

• Provide visibility of the open booking requests emails on the functional box for daily management review.

You're the right fit if:

• You are currently studying or have a Bachelor’s degree in Supply Chain, Business Administration or equivalent academic fields.

• You have 1+ year of experience in order processing, customer service or equivalent fields.

• Youpossess excellent written, verbal, and communication skills, with fluency in English.

• You are a customer service-oriented, self-driven, proactive, and have a strong team player mindset.

• Ability to work independently and optimally with cross-functional and virtual teams.

Onsite roles require full-time presence in the company’s facilities.
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