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Your role:
Manage the order desk functional box with all booking requests from sellers.
Create the booking request in Salesforce through Deal support request within 24 hours of SLA once booking request email is received.
Communicate with cross- functional teams (Marketing, Sales, OP and OM) if assistance is required from new order logging.
Ensure clean order packets received on the booking request are in compliance with Philips Order in Take booking policy.
Provide visibility of the open booking requests emails on the functional box for daily management review.
You're the right fit if:
You are currently studying or have a Bachelor’s degree in Supply Chain, Business Administration or equivalent academic fields.
You have 1+ year of experience in order processing, customer service or equivalent fields.
Youpossess excellent written, verbal, and communication skills, with fluency in English.
You are a customer service-oriented, self-driven, proactive, and have a strong team player mindset.
Ability to work independently and optimally with cross-functional and virtual teams.
Onsite roles require full-time presence in the company’s facilities.
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