דרושים Lead Product Manager ב-Paypal ב-United States, Toledo

This job establishes a cohesive product vision and strategy across the company, leading product strategy development with cross-functional teams. It balances innovative design with technical implementation while meeting regulatory requirements and customer needs. The focus is on enhancing customer experience, using metrics for product success, and standardizing analytics and market research for data-driven decisions. Responsibilities include ensuring product profitability, leading operational reviews, and collaborating with global partners to maximize efficiency in a dynamic environment.

Essential Responsibilities:

• Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
• Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

Additional Responsibilities:

• Develop and deliver on the Venmo Debit product roadmap by following the stages of the product development lifecycle within the Consumer Financial Services business unit
• Participate in business planning to inform decision making on key initiatives tied to the goals of the business
• Participate in cross-functional capacities to influence the product roadmap and the prioritization of activities that deliver on financial targets and metrics
• Be accountable for the Venmo Debit Card product team – which includes but not limited to, career development, team collaboration and performance assessments and driving employee satisfaction within their roles
• Act as the end-to-end product leader to stakeholders and peers across Venmo and PayPal, effectively communicating product roadmaps, priorities and challenges
• Work closely with the core stakeholders to deliver on the product roadmap by quarter and year
• Stay informed about industry trends, product strategies and potential opportunities to help maintain Venmo’s leadership position in the market.

Preferred Qualifications:

• Proven experience in creating, grooming and delivering on product roadmaps and strategies (including acquisition, engagement and retention based roadmaps), preferably within the financial services or fintech industry.
• Strong understanding of the product development lifecycle and associated artifacts, deliverables and documented plans
• Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics
• Excellent analytical, problem-solving, and decision-making skills
• Ability to work collaboratively with cross-functional teams and manage multiple stakeholders
• Strong, effective communication and presentation skills
• A passion for innovation and a customer-centric mindset

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Identify and recommend best practices for business improvement.
• Lead functional projects and programs.
• Analyze business trends to inform decision-making.
• Collaborate with internal teams to drive improvements.
• Monitor and report on account health and performance.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities:

• Manage a portfolio of enterprise clients across Insurance & Healthcare, serving as a trusted advisor.
• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.
• Is accountable for Merchant account and owns senior strategic relationships, positing themselves as a trusted advisor
• Drive Sales cycle for new logos, pursue new business through strategic prospecting including hosting events and leveraging referrals
• Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.
• Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.
• Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Lead the overall strategy and delivery of PayPal’s solutions, ensuring alignment with merchant priorities and driving shared success.
• Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
• Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success
• Drive merchant retention, including churn mitigation / negotiation, and renewal processes
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.
• Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
• Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Build strong partnerships with internal and external stakeholders to maximize impact and ensure alignment of technical and commercial goals.
• Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

Qualifications:

• 7+ years of experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention.
• A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage.
• Proven success managing high-value accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.
• Expertise in building and maintaining strategic relationships with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions.
• Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.
• Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives.
• Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
• Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy.
• Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $178,000 to $305,800

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

The Manager, Global Collections Compliance ensures that collections and recoveries activities adhere to all applicable laws, regulations, and internal policies. Serving on the Second Line of Defense (SLOD) within the Fair and Responsible Practices (FRP) organization, this role partners closely with Legal, SLOD Stakeholders, Operations, and Product teams to uphold consumer protection standards (e.g., FDCPA, UDAAP). Key responsibilities include providing governance and oversight of compliance requirements and controls, as well as offering consultative guidance to first line partners in a fast paced and dynamic environment to promote effective compliance and risk management across collections operations.

Essential Responsibilities:

• Identify issues and recommend best practices for risk management within the organization.
• Lead functional projects and programs that enhance risk assessment and mitigation efforts.
• Collaborate with teams to analyze business trends and their implications for risk management.
• Contribute to process improvements that enhance the effectiveness of risk management strategies.
• Provide guidance and support to team members in executing risk management initiatives.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

In your day-to-day role you will:

• Develop, implement, and maintain the Compliance Management System (CMS) for collections, ensuring adherence to relevant laws (FDCPA, Reg F, TCPA, FCRA, UDAAP, SCRA, GLBA) and state-level collection requirements.

• Monitor and interpret regulatory changes affecting collections and communicate actionable guidance and updates to stakeholders across the organization.

• Collaborate with collections, legal, operations, and product teams to integrate compliance best practices into daily processes and new initiatives.

• Create, update, and deliver compliance policies, procedures, and training to staff and vendors, fostering a risk-aware culture and ethical collections practices.

• Support and develop monitoring and testing strategies, andcoordinate internal/external audits, regulatory examinations, and responses to compliance inquiries relating to collections.

• Oversee compliance risk assessments, recommend and track remediation plans, and monitor progress in collaboration with business partners.

• Serve as a subject matter expert on collection laws and regulations, providing guidance for process improvements and third-party vendor risk management.

• Prepare reports and presentations for senior leadership summarizing key issues, compliance metrics, audit outcomes, and regulatory trends.

• Provide regulatory and compliance guidance on all related collections requirements and obligations related to applicable products and services.

• Review Collections communications templates, models, and strategy changes

• Review and assist in the triage of collections-related complaints for appropriate monitoring, tracking and escalations.

• Coordinate with Legal, Compliance, and business partners on collections related Incident and Issue Management remediation efforts.

What do you need to bring:

• 5–7+ years of experience in compliance, risk management, audit, or regulatory oversight, preferably within collections, recoveries, or consumer credit operations.

• Demonstrated knowledge of collections-related regulations, including:

  • Fair Debt Collection Practices Act (FDCPA)

  • Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

  • Consumer Financial Protection Bureau (CFPB) guidance

  • Fair Credit Reporting Act (FCRA) and other applicable consumer protection laws.

• Demonstrates a proactive approach by identifying potential compliance risks in collections and taking initiative to enhance the organization’s compliance posture and operational effectiveness, while continually enhancing the rigor and execution of compliance routines to support scalability and the speed of First Line of Defense (FLOD) change.

• Proven experience developing and maintaining compliance programs, controls, and monitoring frameworks specific to collections or consumer servicing functions.

• Experience in conducting or supporting monitoring, testing, or quality assurance reviews to assess regulatory adherence and control effectiveness.

• Skilled in collaborating with first and second line of defense teams, including Legal, Operations, and Risk, to develop and implement compliance solutions.

• Experience supporting third-party oversight or vendor management programs for collections agencies or servicing partners.

• Strong understanding of governance structures, Issue Management, and root cause analysis related to compliance incidents.

• Excellent communication and presentation skills, with the ability to clearly explain regulatory expectations and influence cross-functional stakeholders.

• Bachelor’s degree required; advanced degree or certifications (e.g., CRCM, CAMS, CCEP) preferred.

• Ability to interpret policy and regulatory requirements and apply them in practice.

• High energy and creativity, and the desire to work in a growing and changing environment.

Travel Percent:

0 Bachelors Degree or Equivalent (Required) • CAMS – Certified Ant-Money Laundering Specialist or CRCM – Certified Regulatory Compliance Manager preferred - ABA

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $100,500 to $173,250

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Identify and recommend best practices for business improvement.
• Lead functional projects and programs.
• Analyze business trends to inform decision-making.
• Collaborate with internal teams to drive improvements.
• Monitor and report on account health and performance.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities:

• Own a portfolio of enterprise accounts across Government, Education, and Telco, serving as the primary point of contact.
• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.
• Is accountable for Merchant account and owns senior strategic relationships, positing themselves as a trusted advisor
• Drive Sales cycle for new logos, pursue new business through strategic prospecting including hosting events and leveraging referrals
• Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.
• Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.
• Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Lead the overall strategy and delivery of PayPal’s solutions, ensuring alignment with merchant priorities and driving shared success.
• Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
• Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success
• Drive merchant retention, including churn mitigation / negotiation, and renewal processes
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.
• Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
• Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Build strong partnerships with internal and external stakeholders to maximize impact and ensure alignment of technical and commercial goals.
• Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

Qualifications:

• 7+ years of experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention.
• A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage.
• Proven success managing high-value accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.
• Expertise in building and maintaining strategic relationships with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions.
• Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.
• Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives.
• Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
• Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy.
• Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $178,000 to $305,800

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

Essential Responsibilities:

• Scope: The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery.
• Develop comprehensive project plans and manage project portfolios.
• Lead and mentor project teams.
• Coordinate efforts across various teams to maintain progress and quality.
• Identify and mitigate significant project risks.
• Ensure all deliverables meet rigorous quality standards.
• Provide strategic updates to senior stakeholders.
• Manage project budgets and resources effectively.

Minimum Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $76,500 to $126,500

Our Benefits:

Any general requests for consideration of your skills, please

This job will collaborate internally, influence processes, and determine appropriate actions to enhance quality and efficiency. You will work independently and recommend solutions to improve business outcomes.

Essential Responsibilities:

• Collaborate with internal teams to influence process quality.
• Determine appropriate actions for process improvements.
• Recommend solutions to enhance efficiency and effectiveness.
• Monitor and manage account health and performance.
• Provide analytical insights to support business decisions.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $150,000 to $248,600

Our Benefits:

Any general requests for consideration of your skills, please

This job manages audit assignments, drafts audit issues and reports, facilitates issue tracking, executes audit plans, maintains professional relationships, completes assigned work, stays updated on industry changes, evaluates internal controls, and mentors team members.

Essential Responsibilities:

• Manage audit assignments, including drafting audit issues and reports, socializing findings with management, and soliciting feedback
• Facilitate issue tracking and validate closure of identified issues
• Execute the global compliance internal audit plan and related technology reviews
• Develop and maintain professional working relationships with colleagues, business units, and support areas
• Complete assigned work, including ad hoc projects and special investigations, within established timelines
• Stay updated on industry and business changes to inform audit plans, approaches, and risk assessments
• Evaluate the adequacy and effectiveness of internal controls for regulatory and technology risks
• Provide coaching, mentoring, and leadership to less experienced team members
• Identify regulatory and technology risks and act as a business partner to relevant teams
• Contribute to the development and execution of group audit methodologies and risk assessment frameworks

Expected Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $100,500 to $173,250

Our Benefits:

Any general requests for consideration of your skills, please