Sr Staff Software Engineer- Iam jobs at Paypal in United States, San Jose

Platforms for Payments, Financial Services and Agentic Commerce globally.In this role, you will lead global product teams that enable region-specific onboarding funnel, product adoption; drive engagement & retention through all merchant surfaces including web and native mobile apps; enable the creation and sharing of data and insights through reporting platforms; and drive workflow automation for merchants and developers through emerging Agentic experiences.You will shape the product roadmap and execution to balance innovation, platform scalability, and business growth while prioritizing merchant success and developer adoption. You will do this in collaboration with UX, Engineering, Analytics and Commercial cross-functional partners.

Essential Responsibilities:

• Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
• Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product portfolio profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 5 years of experience leading others

• Establish a shared vision across the company for merchant and developer experiences.
• Lead product strategy development and share the technical and product roadmap for merchant onboarding, servicing portals, reporting and developer experiences across all surface areas web and mobile including AI agents.
• Interface with senior leadership, key merchant partners, and developer ecosystem stakeholders to drive vision, strategy and execution forward.
• Lead, develop and mentor a global team of product managers focused on merchant experiences and developer platform products.
• Define and utilize metrics that inform success including merchant satisfaction scores, developer adoption rates and platform performance. Oversee A/B testing frameworks for merchant interfaces and developer tools.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $209,000 to $359,150

Our Benefits:

Any general requests for consideration of your skills, please

This job acts as a project leader, coordinating the activities of other engineers, determining technical tasks, and improving existing structures and processes. It involves making technical decisions, collaborating with management to set standards, and representing the company to external partners.

Essential Responsibilities:

• Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system
• Determines the technical tasks that other engineers will follow
• Actions result in the achievement of customer, operational, program or service objectives
• Proactively improves existing structures & processes
• Exercises judgement in reconciling diverse and competing priorities (time, quality, complexity risk) to identify optimal solutions to problems
• Notices patterns and condenses repetition into densely meaningful generalized solutions
• Collaborates with management to set/improve standards for engineering rigor
• Trusted to represent PayPal, Inc to the outside world via interactions with partners, customers, or industry organizations

Expected Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

- Write clean, high-performance, high-quality, maintainable code.
- Create connectors to various Content and Colloboration tools using tool specific API's such as Jira, Slack, Git etc
- Design and develop Engineering Solutions & generative AI Applications for above ensuring scalability, efficiency, and maintainability of such solutions.
- Implement prompt engineering techniques and enhance calling LLMs for better performance and application-specific needs.
- Stay abreast of the latest advancements in the field of Generative AI Application Development and actively contribute to the research and development of new Generative AI Applications.

Preferred Qualifications:
- A Master's or Ph.D. degree in Computer Science or a related field.
- Minimum 6 years experience with atleast 2 years in designing and building AI User Experience Apps or Solutions.
- Proven experience working as a Software Engineer, with a focus on Front End Developement frameworks such as React, Next.JS , Node.JS, Electron, Python and exposure to Generative AI concepts such as LLM integrations, RAG Concepts, MCP Protocol, and Prompt Engineering Techniques
- Strong proficiency in programming languages such as ReactJS, Python, TypeScript, JavaScript ( Mandatory)
- Solid knowledge of software engineering best practices, including version control systems (e.g., Git), code reviews, and testing methodologies.
- Strong communication skills to effectively collaborate and present findings to both technical and non-technical stakeholders.
- Proven ability to adapt and learn new technologies and frameworks quickly.
- A proactive mindset with a passion for continuous learning and research.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

As the Principal, Agentic AI, you will lead the strategy, development, and execution of AI-driven autonomous shopping experiences. You will spearhead initiatives that leverage agentic AI—intelligent digital agents that anticipate, negotiate, and execute commerce transactions on behalf of users. This role requires deep expertise in AI, e-commerce, and digital transformation, as well as strong leadership in cross-functional collaboration.

Key Responsibilities

Strategic Leadership & Innovation

• Define and implement the Agentic Commerce strategy, aligning with company goals.
• Identify and capitalize on emerging AI trends in automated shopping, voice commerce, and personalized digital assistants.
• Partner with executive leadership to integrate AI-driven commerce into the company’s long-term vision.

Product & Technology Development

• Work closely with AI, data science, and engineering teams to build intelligent shopping agents that enhance user experiences.
• Oversee development of predictive, proactive, and personalized AI shopping assistants.
• Drive adoption of LLMs (Large Language Models), machine learning algorithms, and reinforcement learning for optimizing commerce transactions.
• Ensure data privacy, security, and ethical AI considerations are embedded in product development.

Business Growth & Partnerships

• Build and manage partnerships with AI vendors, fintech platforms, and commerce technology providers.
• Drive revenue growth by identifying new business opportunities in automated and agentic commerce.
• Collaborate with marketing, sales, and product teams to enhance customer adoption of AI-driven shopping experiences.

Customer Experience & Personalization

• Lead efforts to create hyper-personalized, AI-driven shopping experiences that anticipate and fulfill customer needs.
• Leverage real-time data, behavioral analytics, and AI decision-making to improve conversion rates.
• Champion a customer-first approach, ensuring seamless, frictionless transactions across digital platforms.

Qualifications

Required

• 11+ years of experience in e-commerce, AI, digital strategy, or related fields.
• Deep understanding of agentic AI, LLMs, and intelligent commerce systems.
• Proven track record of leading AI-driven digital transformation initiatives.
• Experience working with AI/ML models, personalization engines, and automation tools.
• Strong leadership, cross-functional collaboration, and executive stakeholder management skills.

Preferred

• Experience in conversational AI, voice commerce, and autonomous shopping systems.
• Background in fintech, blockchain, or programmatic commerce is a plus.
• Familiarity with regulatory and ethical considerations in AI-driven commerce.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $209,000 to $359,150

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Makes technical decisions affecting multiple teams, crossing organizational boundaries
• Establishes conventions & processes to be followed by other employees
• Actions determine the utilization of company resources (people, money, assets) and affect the effectiveness of the company
• Handles multiple, multi-team initiatives simultaneously, using judgement to prioritize among more issues than can be handled individually.
• Understands evolving industry capabilities & practices and can judiciously apply up--to-date information for optimal results
• Competent at communicating technical issues with non-technical audiences
• Spreads their behavior, principles, and knowledge as a means of improving technical results of other employees (via many means – modeling behavior, 1:1s, working sessions, quality documentation)
• Partners with product management, to ideate solutions to business problems & goals

Expected Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

What will you do here?

• 12+ years of software engineering experience, including 5+ years in Data engineering
• Design and develop data products and platforms for PayPal
• Collaborate with the product team to define business requirements and architect large-scale data solutions
• Lead development of cloud-native ETL and data pipelines across batch and streaming use cases
• Contribute to experimentation, automation, and performance tuning of our analytics infrastructure
• Provide technical mentorship and elevate data engineering practices across the team
• Ensure adherence to data governance policies and best practices to maintain data quality, privacy, and compliance

What we absolutely need?

• Strong experience with cloud data platforms such as BigQuery, AWS Redshift, or Snowflake
• Hands-on experience building and scalable ETL and data pipelines that process large volumes of data
• Strong proficiency in SQL, including query optimization, data modeling, and schema design for performance and scalability
• Solid understanding of distributed systems and scalable architecture patterns
• Strong grasp of computer science fundamentals including algorithms and data structures
• Experience mentoring junior engineers and fostering a collaborative engineering culture
• A “You build it, you own it!” mindset

How can you knock our socks off?

• Hands-on experience building data platforms that support ML/AI use cases
• Proven success solving business problems using analytics and reporting systems
• Experience designing and operating production-grade pipelines using tools like Spark, Hive, or modern equivalents
• Demonstrated ownership of platform features — from ideation to deployment, scaling, and optimization

Education Qualification:

• BS/MS/PhD in Computer Science, Math, or a related field

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Our Benefits:

Any general requests for consideration of your skills, please

This job drives product strategy in alignment with a shared vision, collaborating with cross-functional stakeholders. It includes planning and implementing an architectural roadmap that balances innovative design with regulatory requirements and customer needs. The position assesses customer experience and establishes data-gathering mechanisms to measure product success through usability studies and market analysis. Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment. This job is an individual contributor.

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Product & Performance Initiatives

• Drive product initiatives that improve customer and merchant performance across adoption, engagement, and retention.
• Collaborate with peer product managers to ensure consistency and alignment across PayPal’s portfolio.
• Define product requirements that balance innovation, regulatory compliance, and customer trust.

Data-Driven Execution

• Establish experimentation and measurement practices that guide prioritization and accelerate learning.
• Partner with data science and product teams to build predictive models that address adoption, engagement, and performance health.
• Leverage analytics and research to uncover performance opportunities and guide investment decisions.

AI & Emerging Technology

• Champion AI/ML capabilities that improve scalability, cost efficiency, and product performance.
• Partner with engineering and product peers to operationalize emerging technologies into merchant and customer solutions.
• Explore innovative approaches to deliver differentiated experiences across multiple product areas

Cross-Functional Leadership

• Collaborate with engineering, design, data science, and peer product managers to deliver cohesive platform capabilities.
• Work with merchant, sales, and go-to-market teams to ensure PayPal delivers measurable improvements in merchant performance.
• Support operational reviews (product reviews, OKRs, portfolio planning) that create visibility and accountability across teams.

Experience

• 6-10 years in product management, product strategy, or performance-focused roles.
• Strong track record of launching products that deliver measurable adoption and business impact.
• Experience with AI/ML integration, experimentation design, and analytics-driven decision-making.
• Background in global or platform businesses, preferably in payments, fintech, or commerce ecosystems.

Skills & Competencies

• Ability to influence peers and stakeholders across product, engineering, design, and business teams.
• Data-driven mindset with strong analytical and problem-solving skills.
• Comfort operating in fast-paced, ambiguous environments with evolving priorities.
• Strategic thinking paired with strong execution discipline.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or related field required.
• Advanced degree (MBA/MS) preferred but not required.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Any general requests for consideration of your skills, please

This job involves independent collaboration to enhance user experience processes, influencing quality and effectiveness. The designer determines appropriate actions for user experience challenges while overseeing team performance. Responsibilities include conducting user research, creating intuitive designs, and ensuring alignment with organizational goals, all while prioritizing user needs and preferences to deliver engaging and aesthetically pleasing experiences.

Essential Responsibilities:

• Perform product designs specialized in experience design knowledge and developed business expertise
• Lead projects and/or programs within the product function with moderate scope impacting function or sub-function
• Create customer experiences across digital and physical products within general parameters under broad supervision
• May act as a subject matter resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance
• Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise
• Lead some projects or programs within the product function and may coordinate activities of others
• Design process, product, and service improvements based on understanding of business needs and industry trends
• Determine methods and procedures on new assignments that may impact activities of others
• Analyze business trends to inform user experience strategies and initiatives.
• Collaborate with stakeholders to ensure user needs are prioritized in design processes.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Any general requests for consideration of your skills, please