דרושים Consumer Regulatory Operations Attorney - ב-גיי פי מורגן ב-United States, Columbus

• PMP Certification

As an Operations Associate within Global Real Estate’s Design & Construction team, you will support the operational efforts of a global team, as well as exposure to our Internal Business Partners.

Job Responsibilities:

• Organizes regular (daily, weekly, bi-weekly, monthly) oversight sessions as appropriate with all relevant businesses; reviews & documents specific metrics (key performance and risk indicators) required by each activity
• Create and maintain reports and dashboards to track project progress and performance for function level activities, partners and other areas as required
• Ensures the service quality of the relevant activity is being monitored on a regular basis
• Schedule and organize meetings, coordinating speakers and preparing agendas and minutes, including tracking action items
• Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, design
• Lead ad hoc operational issues within the business management function
• Escalate anomalies or areas of concern to appropriate business and control partners as required

Required Qualifications, Capabilities, and Skills:

• Experience as a member of an operations, regulatory, compliance, construction or similar team
• Proven ability to implement operational and planning practices
• Excellent interpersonal, verbal, and written communication skills is essential
• Ability to manage multiple tasks and priorities daily ensuring adherence to all risk control, compliance, and regulatory policies
• Experience working within a matrix-style structure across team
• Professional communication, and interpersonal skills
• Strong in all MS applications including PowerPoint, Excel, Word, Visio, and SharePoint

Preferred Qualifications, Capabilities, and Skills:

• Knowledge of the construction, design or engineering field a plus

Job responsibilities

• Work across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enable operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drive adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implement a product-level collection strategy consisting of controls, financials, and resourcing needs
• Facilitate Stakeholder and Relationship Management with Product teams to ensure alignment on book of work impacting operations.
• Lead dependency management coordination and facilitation across products to ensure delivery timing, commitments, and execution are achieved successfully
• Partner with Operations Strategy & Readiness teams to ensure business stakeholders are aware of product deliveries and release.
• Regularly report on Initiative status, health, and timing to effectively communicate Operations product progress & execution status to leadership

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery & execution, project / program management, performance optimization, or product operations
• Proven ability to manage and implement operational effectiveness initiatives
• Strong ability to operate within the product development life cycle and agile methodologies
• Strong organizational skills & time management
• Strong executive communication skills - ability to summarize ongoing project work in a concise, efficient manner
• Ability to influence multiple stakeholders outside of their own organization or line of business in order to drive work forward effectively

Preferred qualifications, capabilities, and skills

• Basic proficiency in JIRA / JIRA Align
• Knowledge of working in a Product Management organization - partnering with Product Owners, Technology, Design and Data partners

Job Responsibilities:

• Manage fast-paced, complex, cross-functional programs or projects with significant business impact.
• Define key roles and responsibilities and ensure appropriate resources are assigned throughout the program/project lifecycle.
• Develop and manage integrated plans, providing regular progress communications to stakeholders.
• Lead teams to actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones.
• Establish best practices and innovate approaches to Program and Project Management, building a continuous improvement model.
• Ensure programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in a related field from an accredited learning institution.
• 5+ years of related Program or Project Management experience.
• Broad project / implementation delivery experience, including understanding of relevant tools, processes, and best practices.
• Experience managing project deliverables, business initiatives, or technology in agile, waterfall, or hybrid methodology.
• Proven ability to manage multiple efforts, resources, and address issues in a timely manner.
• Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities.

Preferred Qualifications, Capabilities, and Skills:

• Project Management Professional (PMP).
• Certification and / or demonstrable experience in process improvement initiatives (e.g. Lean Six Sigma), target state design, change management, or data insights / analysis.
• Excellent verbal & written communication skills; ability to communicate progress and issues to the team and stakeholders.
• Strong interpersonal skills to inspire/motivate the team and instill confidence and trust within the business, operations, and technology teams.
• Proven leader with the ability to manage programs/projects effectively and meet deliverables in a timely manner.

Job Summary:

As a Control Manager, Executive Director, within the Consumer and Community Banking Data & Analytics Function, you will lead and enhance our control framework, ensuring our risk assessment approach is continuous and integrated and promoting strategic initiatives. You will collaborate with business and functional partners to identify key risks and mitigants, provide strategic and tactical input for business decisions, and represent the CCB Control Management organization in Firmwide and CCB control management forums related to Analytics and governance of data-driven initiatives.

Job Responsibilities:

• Monitor analytics portfolio activity and development to ensure compliance with policies and procedures.
• Represent CCB Control Management in Firmwide control management forums related to governance of Analytics and data-driven initiatives.
• Collaborate with Business and Functional Heads of Data & Analytics to identify key risks and mitigants.
• Provide strategic and tactical input for business decisions and ensure controls for new and existing Data & Analytics activities and initiatives.
• Report and present risk assessments findings to senior management.
• Partner with colleagues across various functions to drive consistent operational risk practices.
• Establish control frameworks and governance for new and emerging business areas.
• Manage control-related activities, including risk assessments and new business initiatives.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent experience required.
• 10+ years of experience in financial services, focusing on controls, audit, risk management, or compliance.
• Ability to work independently and adapt to new situations with minimal direction.
• Expert knowledge of control and risk management concepts.
• Strong leadership and judgment skills to influence risk management culture.
• Exceptional communication skills for engaging with senior stakeholders.
• Proficiency in Microsoft Office Suite, with the ability to create compelling executive presentations.

As a Business Operations Director – Transformation & Strategic Initiatives at JPMorgan Chase within the Consumer & Community Banking Operations team, you will define and execute a multi-year transformation roadmap. You will leverage industry best practices and emerging technologies to deliver end-to-end improvements in customer and employee experiences. This role requires strong collaboration with senior leadership, business partners, and external advisors. You will ensure alignment with strategic objectives and deliver measurable wins along the way. The position is based in Columbus, OH; Wilmington, DE; Indianapolis, IN; Heathrow, FL; or Tampa, FL.

You will serve as a thought leader in operations, bringing expertise in large-scale change initiatives and consulting or advisory roles. The role involves championing a culture of innovation, agility, and continuous improvement. You will oversee operational risk identification and mitigation, ensuring compliance with regulatory requirements. The successful candidate will inspire and mentor teams, fostering collaboration and high performance. This is an opportunity to drive transformation at scale and influence the strategic direction of our operations function.

Job Responsibilities

• Define and communicate a compelling vision for the future of operations, aligned with organizational goals and industry trends.
• Lead the design and delivery of large-scale transformation programs to enhance efficiency, customer experience, and risk management.
• Build and maintain strong relationships with senior leadership, business partners, and external advisors to ensure alignment and successful execution.
• Champion a culture of innovation, agility, and continuous improvement using structured change management methodologies.
• Oversee the identification and mitigation of operational risks, ensuring robust controls and regulatory compliance.
• Inspire, mentor, and develop high-performing teams, fostering an open and collaborative culture.
• Develop and present robust business cases for strategic initiatives.
• Manage multiple priorities and deliver results under tight deadlines.
• Leverage data, technology, and process reengineering to drive operational improvements.
• Monitor progress and measure outcomes to ensure sustained results.
• Serve as a trusted advisor to stakeholders at all levels.

Required Qualifications, Capabilities, and Skills

• Several years experience as an Executive Director or similar external position
• Minimum of 10 years of experience in operations and/or technology, ideally in consumer banking.
• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven track record of leading complex, cross-functional initiatives in a highly regulated environment.
• Experience in consulting or advisory roles, with demonstrated ability to influence at the executive level.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to manage multiple priorities and deliver results under tight deadlines.
• Experience with structured change management methodologies (e.g., Prosci ADKAR).
• Ability to develop and present robust business cases.
• Strong stakeholder engagement skills and team leadership and talent development.

Preferred Qualifications, Capabilities, and Skills

• Strong understanding of consumer banking operations and technology.
• MBA or advanced degree preferred.
• Experience with data-driven transformation initiatives.
• Familiarity with industry best practices in operational excellence.
• Ability to foster a culture of innovation and continuous improvement.
• Experience working with external advisors and consultants.