דרושים Speciality Product Spec Iv - Supply Chain Finance ב-גיי פי מורגן ב-Philippines, Quezon City

Job Responsibilities

• Review and analyze customer financial documentation to assess creditworthiness and repayment capacity
• Apply comprehensive knowledge of mortgage underwriting guidelines and regulatory requirements
• Collaborate with internal stakeholders to ensure efficient and accurate loan processing
• Evaluate collateral and property condition to support sound lending decisions
• Identify and resolve documentation deficiencies, communicating findings clearly
• Maintain up-to-date knowledge of credit policy changes and industry standards
• Deliver exceptional customer service and foster positive relationships throughout the underwriting process
• Utilize specialized systems, tools, and calculators to enhance underwriting efficiency
• Communicate underwriting decisions and conditions effectively to relevant parties
• Prioritize workflows to meet productivity, quality, and service level goals
• Mentor and support team members through second reviews and training opportunities

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in finance, business administration, economics, or related field
• Extensive experience in U.S. residential mortgage processing or underwriting
• Demonstrated expertise in income calculation, credit assessment, and asset analysis
• Thorough understanding of Federal and State regulatory requirements
• Proficiency in mortgage underwriting software and automated underwriting systems (AUS)
• Strong analytical and decision-making skills
• Ability to review and calculate complex personal or business financial statements
• Excellent written and verbal communication skills; CSA / Voice Certified
• Commitment to customer service excellence
• Ability to work independently with minimal supervision
• Willingness to work night shifts (U.S. hours) and adapt to hybrid/in-office schedules

Preferred Qualifications, Capabilities, and Skills

• Comprehensive knowledge of FNMA/FHLMC guidelines and federal mortgage regulations
• Experience underwriting Non-QM and Non-Agency loan products
• Proficiency in tax return, balance sheet, and cash flow analysis
• Knowledge of Mortgage Insurance policies and their application
• Experience with Conventional Agency and Non-Agency loan amounts
• Ability to identify potential fraud and establish appropriate loan resolutions
• Proven track record of mentoring and training team members

TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

• Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

As a Service Travel Advisor IV in Chase Travel, you will contribute significantly to delivering extraordinary customer service to our travel clients and exceeding their expectations. Your role will involve booking travel, resolving issues promptly, and liaising with vendors to ensure client expectations are met. You will use conflict management and influence to navigate challenging situations and persuade others to achieve beneficial outcomes. Your attention to detail and analytical thinking will be crucial in managing travel logistics and identifying underlying issues. With a strong understanding of customer experience and travel technology, you will leverage online travel tools to optimize the travel process from start to finish.

Job responsibilities

• Coordinate and fulfill travel bookings for clients, ensuring all details align with client preferences and company standards
• Utilize travel management technology tools to optimize the travel process, from initial booking to final itinerary confirmation
• Identify and promptly resolve complex travel-related issues, leveraging your skills in conflict management and customer relationship management to de-escalate
• Analyze travel logistics and client feedback to identify areas for improvement and contribute to the development of new solutions
• Maintain professional relationships with vendors, negotiating as necessary to ensure client expectations are met and exceeded
• Communicate effectively and efficiently, with an expectation of being able to engage with high profile and VIP clients

Required qualifications, capabilities, and skills

• Must have at least 5 years recent, native GDS experience on Sabre
• Experience in international fares and pricing
• Proven ability to coordinate and fulfill travel bookings in line with client preferences and firm standards
• Demonstrated ability to utilize travel management technology tools, including travel planning software and booking systems, to optimize the travel process
• Showcase capacities in conflict management and customer relationship management, with the ability to promptly resolve travel-related issues and maintain professional relationships with clients and vendors
• Developing analytical thinking skills, with the ability to systematically organize, compare, and evaluate various aspects of a situation to identify key information and potential areas for improvement
• Proficient understanding of customer experience and the ability to understand how customers interact and perceive a brand or business throughout the entire customer journey

Preferred qualifications, capabilities, and skills

• Experience in setting up PNRs, ticketing and exchanging international tickets

Job Responsibilities

• Drive project deliverables by proactively engaging team members and stakeholders to advance the HL Roadmap.
• Partner with Area Product Owners and product teams to refine product backlog and execute the product roadmap.
• Define and present feature strategies, writing epics, user stories, and acceptance criteria for agile development.
• Participate in all agile events as an active product group team member.
• Execute timely Production Validations and conduct lessons learned to improve future processes.
• Generate and maintain business requirements, process maps, and flows as needed.
• Serve as a Subject Matter Resource by understanding relevant environments and scope.
• Collaborate with interfacing teams to evaluate dependencies, requirements, and schedules.
• Conduct elaboration sessions to refine requirements and capture customer needs beyond initial questionnaires.
• Identify, communicate, and escalate risks, blockers, and impacts to ensure timely project delivery.
• Manage existing product features and lead research, definition, and development of new features to advance the roadmap.

Required Qualifications, Capabilities, and Skills

• Experience in business analysis or product management roles using agile methods
• Experience developing business requirements, writing user stories, and creating testing conditions and validation criteria
• Demonstrated ability to work independently and self-direct tasks
• Strong collaboration skills with experience coordinating across business and technology teams
• Proficiency in Microsoft Office Suite, including Excel, Word, Visio, and PowerPoint
• Working knowledge of agile processes and principles, including agile project management tools (Confluence, Align, JIRA)
• Experience managing agile, cross-functional teams through influence
• Strong oral and written communication skills
• Analytical and problem-solving skills
• Ability to work in Eastern Standard Time hours and overlap with India Standard Time as needed
• Experience in consumer-facing technology product launches

Preferred Qualifications, Capabilities, and Skills

• Understanding of US Mortgage drivers and broader business context
• Familiarity with API, ETL, Kafka, and AWS Cloud infrastructure
• Knowledge of applications used in Home Lending Servicing environments
• Experience in product management focused on technology products
• Ability to communicate and influence across various organizational levels
• Leadership skills in driving product vision and strategy
• Experience in research, definition, and development of new product features

TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

• Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you’ll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You’ll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.

Job Responsibilities

• Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio. Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts

Job Summary:
As a Vice President of Product Delivery within Wealth Management, you will lead the development and execution of innovative solutions that align with our strategic business objectives and regulatory requirements. You will collaborate with Product Owners, Financial Advisors, Operations, Technology, and Compliance teams to ensure seamless delivery of high-impact projects. In this role, you will drive research and analysis to inform decision-making, proactively identify and mitigate risks, and mentor junior team members. Your leadership will foster a culture of excellence and continuous improvement, advancing our mission and delivering exceptional value to clients.

Job Responsibilities:

• Oversee the planning, execution, and completion of wealth management solutions, ensuring alignment with strategic business objectives.
• Develop and maintain detailed project plans, track milestones, and ensure all deliverables are met within specified deadlines.
• Proactively identify potential risks and develop robust mitigation strategies to ensure successful project completion.
• Conduct in-depth research and analysis to support product development and enhancements, providing actionable insights for strategic decisions.
• Collaborate with the compliance team to review solution features and documentation, ensuring products meet regulatory requirements and governance standards.
• Work closely with Product Owners, Financial Advisors, Operations, Technology, and Compliance officers to facilitate seamless project execution.
• Utilize research insights to empower the team to make informed, data-driven decisions and stay ahead of industry trends.
• Mentor and guide junior team members, fostering a culture of excellence and continuous improvement.
• Create and maintain comprehensive project documentation, including status reports, risk assessments, and post-project evaluations.
• Gather and analyze feedback from clients and advisors to continuously improve products and services.
• Resolve product-related issues and improve operational processes through critical thinking and innovative solutions.

Required Qualifications, Capabilities, and Skills:

• Minimum ten years of experience in wealth management, financial services, or a related industry.
• Proven track record in senior leadership roles, with extensive experience in project management and product development.
• Advanced project management capabilities, including proficiency in coordinating timelines, tracking progress, and ensuring deliverables are met.
• Strong leadership skills with the ability to align projects with business objectives and long-term goals.
• Exceptional verbal and written communication skills.
• Expertise in risk assessment and management within financial services or wealth management.
• High level of attention to detail to ensure accuracy and compliance in all aspects of product delivery.
• Strong research and analytical skills to provide actionable insights and support data-driven decisions.
• Excellent collaboration skills and strong interpersonal skills to facilitate seamless execution of projects.
• Strong analytical and problem-solving skills, with the ability to resolve product-related issues and improve operational processes.
• Proficiency in using project management tools and software (e.g., myPM, MS Project, JIRA, Trello).

Preferred Qualifications, Capabilities, and Skills:

• Experience mentoring and guiding junior team members.
• Demonstrated ability to foster a culture of excellence and continuous improvement.
• Visionary thinking to advance organizational mission and achieve long-term goals.
• Ability to gather and analyze feedback from clients and advisors to enhance products and services.
• Experience in driving innovation and staying ahead of industry trends.

As the Account Specialist IV - Chargebacks in the Commercial & Investment Bank team, you will manage and resolve chargeback disputes efficiently, analyze transaction data for trends, collaborate with merchants, and ensure compliance with industry standards. You will also prepare reports, provide training to junior team members, and seek opportunities for process improvement.

Job Responsibilities:

• Manage and resolve chargeback disputes in a timely and efficient manner.
• Analyze transaction data to identify patterns and trends related to chargebacks.
• Collaborate with merchants to understand their service requests and provide effective solutions.
• Escalate complex issues to appropriate departments when necessary.
• Maintain compliance with all regulatory and departmental practices and procedures.
• Prepare and present reports on chargeback trends and performance metrics.
• Provide training and support to junior team members as needed.
• Continuously seek opportunities for process improvement within the chargeback management system.

Required Qualifications, Capabilities, and Skills:

• Strong knowledge of chargeback processes and industry standards.
• Extensive experience in the payment processing industry, including familiarity with Visa, MasterCard, Discover, and JCB operating rules and regulations related to chargebacks.
• Must not be enrolled in any Performance Improvement Plan and should have achieved at least ON TRACK ratings in all Performance Dimensions.
• Excellent verbal and written communication skills.
• Strong critical thinking abilities and sound judgment in prioritizing workload.
• Advanced computer skills, including proficiency in multiple applications and MS Office Suite.
• Self-motivated with a proven ability to work with minimal supervision in a team environment.
• Ability to quickly assess the root cause of merchants' service requests and escalate as needed