JPMorgan Client Ops Specialist IV 

Philippines, Quezon City 

909528343

Job Responsibilities

• Work across varied specialized applications (internal and external) to conduct searches, gather data and record evidences, by identifying anomalies pertaining to political affiliations, negative media news, Sanction hits, etc..
• Analyze and investigate alerts that are generated using standard policies, procedures and tools
• Work through the alerts on a daily basis to understand if there is a match to our clients and then raise the reviews to the Level 2 teams.
• Substantiate an opinion and disposition with adequate documentation.
• Strive to maintain individual and team throughput and quality targets

Required qualifications, capabilities, and skills

• Minimum 2 years experience in Client Screening or Know your Customer/Client
• Good verbal and written communication skills. Demonstrate ability to effectively communicate within a team environment and interact across departments. Intermediate MS Office Skills
• Self-motivated and proactive, with proven ability to work accurately and under pressure to meet deadlines. Ability to work independently and multi-task in a fast paced environment. Has flexibility and willingness to accept new assignments and challenges in a rapidly changing environment
• Identify opportunities for improvement and drive the implementation of initiatives and operational process changes with a focus on innovation; Follow and promote a strong controls mindset
• Strong analytical ability and critical thinking. Ability to identify issues accurately and offer solutions
• Flexible to work in variable shifts (day/night) and on the weekends and holidays as per business requirement

Preferred qualifications, capabilities, and skills

• A bachelor’s degree is preferably in finance or other related disciplines.

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.