דרושים Accounts Payable Associate ב-Intercontinental Exchange - Ice ב-India, Hyderabad

Responsibilities

• Review bank statements, apply daily payments to customer accounts;
• Investigate out of balance deposits to determine appropriate distribution of payments;
• Analyze payment exceptions and liaise with customers and management to increase auto-application of payments;
• Handle monthly application for unapplied and unidentified cash receipts;
• Communicate via phone or email with the collectors and/or customer to research payments;
• Report and reconcile daily cash receipts to ensure all revenue has been received and applied;
• Notify management of issues or payment discrepancies;
• Maintain accurate and organized files of payments and cash reconciliations;
• Collaborate with AR Collectors to ensure cash is properly deposited on customer accounts.

Knowledge and Experience

• Associate or Bachelor's degree in Accounting or business-related field with at least 2 years of experience that is directly related to the duties and responsibilities specified.
• Oracle Revenue Management and Billing (ORMB) and High Radius Cash Application experience is a plus but not a requirement.
• The candidate must be detail oriented and possess strong organizational skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Strong customer service, interpersonal and written/verbal communication skills are required.
• Must have the ability to analyze and solve problems, prioritize tasks and work independently.
• Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume.
• Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.

Job Purpose

The ICE Futures Europe (IFEU) Market Regulation department is responsible for overseeing compliance with its rules that are designed to protect market participants and the integrity of IFEU markets.

Responsibilities

• Monitor IFEU’s and ICE Endex’s compliance with MiFIR transaction reporting and order retention; liaise with Members on relevant reporting or data issues
• Assist members in their accurate reporting of commodity derivative positions to IFEU and ICE Endex and the onward reporting to the relevant regulators (FCA, AFM)
• Assist with the review and publication of open interest for IFEU markets
• Prepare and publish weekly Commitment of Trader reports
• Review and analyse alerts generated from internal systems in accordance with procedure, escalating to management as appropriate
• Assist with research, analysis and ad-hoc project work where required
• Prepare and present reports, correspondence and management information

Knowledge and Experience

• 3+ years’ experience in financial services or compliance related role
• Educated to degree level
• Good understanding of financial markets and financial services regulation desirable
• Excellent communication and report writing skills in English, including the ability to apply independent thought and analysis
• Able to multi-task under pressure in a highly regulated and deadline driven environment
• Excellent attention to detail
• Strong team player
• Demonstrated experience in supporting process improvement and optimisation initiatives

Responsibilities

• Identify, research, and analyze data so that it can be accurately processed.
• Perform analysis and document/revise conversion requirements to translate data sets into standardized formats.
• Perform detailed data verification and analysis on issues that need to be fixed. Responsible for the escalation and resolution of data issues.
• Make process and/or system improvement recommendations to assist the business unit in achieving its goals and objectives.
• Gather reporting requirements for change requests and ad-hoc reports as requested.
• May assist with extraction, transforming, and standing up of various data sets.
• Performs other related duties as assigned.

Knowledge and Experience

• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Proficiency in standard office software, such as MS Office, MS Access, MS Word, MS Excel, etc.
• Demonstrated experience with data and analysis
• Working knowledge of relational databases, a plus
• Ad-hoc SQL query development a plus
• Preferred Experience working with data analytics-driven solutions with sensitive data sources
• High degree of creative, analytical, and problem-solving skills
• Ability to gather and interpret information and to develop, recommend and implement

Job Purpose

IntercontinentalExchange has an opportunity for an Accounts Receivable Cash Application Associate in Hyderabad, India.

Responsibilities

• Review bank statements, apply daily payments to customer accounts;
• Investigate out of balance deposits to determine appropriate distribution of payments;
• Analyze payment exceptions and liaise with customers and management to increase auto-application of payments;
• Handle monthly application for unapplied and unidentified cash receipts;
• Communicate via phone or email with the collectors and/or customer to research payments;
• Report and reconcile daily cash receipts to ensure all revenue has been received and applied;
• Notify management of issues or payment discrepancies;
• Maintain accurate and organized files of payments and cash reconciliations;
• Collaborate with AR Collectors to ensure cash is properly deposited on customer accounts.

Knowledge and Experience

• Associate or Bachelor's degree in Accounting or business-related field with at least 2 years of experience that is directly related to the duties and responsibilities specified.
• Oracle Revenue Management and Billing (ORMB) and High Radius Cash Application experience is a plus but not a requirement.
• The candidate must be detail oriented and possess strong organizational skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Strong customer service, interpersonal and written/verbal communication skills are required.
• Must have the ability to analyze and solve problems, prioritize tasks and work independently.
• Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume.
• Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.

Responsibilities

• Provide appropriate and timely resolutions to customer and business escalations on AR matters unresolved by staff level resources.
• Investigate delinquent receivables accounts for assigned business units by communicating with customers via email and phone.
• to settle outstanding debt.
• Work closely with Operations and various outside providers to resolve billing issues timely.
• Develop and maintain good rapport with customers and internal business owners.
• Review of AR Specialists’ portfolios and work product to ensure acceptable SLAs and payment collections goals/targets are being met.
• Demonstrate strong technical knowledge of Accounts Receivable systems and processes.
• Supervise and coach staff.
• Assist in evaluations of employee performance.
• Train new employees.

Knowledge and Experience

• Preference for a candidate with 3+ years in an Accounts Receivable management role.
• Associate’s degree in a business-related field is preferred, but commensurate work experience is acceptable.
• Must be a driven, hardworking individual.
• High Radius Collections and Oracle Revenue Management & Billing experience is a plus but not a requirement.
• The candidate must be detail oriented and possess strong organizational, verbal, and written skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Interpersonal skills and the ability to work in a team environment are a must.
• Strong customer service and communication skills are required.
• Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.

Responsibilities

• Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
• Investigate accounts with delinquent receivables, via email and phone communication with customers and/or internal business team, in order to collect outstanding balances.
• Develop and maintain good rapport with customers and internal business owners.
• Maintain and update customer contacts within the billing system.
• Initiate credits and adjustments to customer accounts with correct ledger coding.
• Assist with other duties, as assigned by management team, in timely and accurate manner.
• Incorporate feedback received from management to ensure performance and productivity expectations are being met.

Knowledge and Experience

• Associate or Bachelor's degree in Accounting or business-related field.
• At least 2+ years of experience that is directly related to the duties and responsibilities specified.
• Oracle Revenue Management and Billing (ORMB) and High Radius experience is a plus but not a requirement.
• The candidate must be detail-oriented and possess strong organizational skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Strong customer service, interpersonal and communication skills are required.
• Must have the ability to analyze and solve problems, prioritize tasks and work independently.
• Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume.
• Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.

Job Purpose

In this role, the Commercial Operations Associate will be responsible for the set-up, management, and support of the billing configurations for all services currently offered by ICE Data Services globally. This position will liaise with Sales, Relationship Management, Finance, Legal, Corporate Systems, and the Client Onboarding team to ensure clients billing and commercial setup align with contract and service configuration.

Responsibilities

• Receive, review, and translate information from client contracts and setup billing accordingly.
• Perform invoicing quality review and check preliminary invoices for accuracy.
• Work with the Sales & Relationship Management teams on questions related to proposals, fee structures, and options within the billing system.
• Assist Sales by submitting client requests, both trials and implementations.
• Review and approve all erosion orders.
• Monitor and process daily workflow tickets promptly and professionally.
• Collaborate with various business units, colleagues, and clients to resolve billing inquires and/or discrepancies.
• Review and resolve exception reports.
• Confirm sales commission requirements are met by reviewing opportunities for completed billing order.
• Research and resolve credit requests with appropriate approvals as needed.
• Assist with special projects, that includes but not limited to data cleanup, changes in systems and enhancements.
• Create and maintain internal procedure documentation.

Knowledge and Experience

• 1+ years of experience in billing processes, client service, or finance
• PC skills – ability to use Salesforce and Microsoft Excel. Knowledge of Tableau and Outlook a plus
• Tremendous interpersonal, written, and verbal communication skills
• Excellent teamwork and collaboration skills
• Solid customer service skills including excellent business judgment skills
• Sound ability to multi-task in a fast-paced, time sensitive environment
• Analytical skills required to review data, apply logic and reason, and draw appropriate conclusions about findings
• Ability to work independently and as a team member
• Bachelor’s degree or equivalent work experience