דרושים Senior Compensation Analyst ב-Gong ב-ארהב

• Be a trusted strategic advisor to senior revenue and revenue operations leaders, especially within our new Industry Expansion segment, to uncover business outcomes and strategically map those to Gong value.
• Own overall customer relationships within your IX portfolio, driving engagement and adoption, mining and measuring value, unearthing and mitigating risk, and creating customer advocacy.
• Own the end-to-end renewal process, including strategy, execution, and collaboration with internal teams, to secure retention, maximize ARR (Annual Recurring Revenue), and deliver a positive customer experience.
• Drive quarterly metrics around portfolio net growth, gross dollar retention (GDR), and multi-year renewals, contributing directly to the IX team's targets for GDR and NDR.
• Partner with our Implementation team to ensure customers within the IX segment onboard successfully and achieve quick time-to-value against their desired outcomes.
• Collaborate closely with Account Executives to secure retention and growth of your IX portfolio through upsell and cross-sell motions.
• Work successfully with a wide variety of cross-functional internal partners, including RevOps, Product, and Marketing, to define and refine the IX customer experience and feedback loops.
• Proactively identify and lead team process improvements and help us build a world-class CSM team, contributing to the foundational strategies and scalable programs for the Industry Expansion team.

• 2+ years of relevant work, specifically B2B enterprise SaaS customer success OR consulting experience.
• Experience working with Financial Services or Healthcare customers, or work experience in those industries
• Experience prioritizing and managing a book of business and being accountable for quarterly metrics.
• Demonstrated success leading centralized tool deployment and driving adoption, growth, and retention.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations.
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.
• Our CSMs are self-starters who excel in high-paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves on being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Be a trusted strategic advisor to senior revenue and revenue operations leaders, especially within our new Industry Expansion segment, to uncover business objectives and pains and strategically map those to Gong value.
• Own overall customer relationships within your IX portfolio, driving engagement and adoption, mining and measuring value, unearthing and mitigating risk, and creating customer advocacy.
• Own the end-to-end renewal process, including strategy, execution, and collaboration with internal teams, to secure retention, maximize ARR (Annual Recurring Revenue), and deliver a positive customer experience.
• Drive quarterly metrics around portfolio net growth, gross dollar retention, and multi-year renewals, contributing directly to the IX team's targets for GDR and NDR.
• Partner with our Implementation team to ensure customers within the IX segment onboard successfully and achieve quick time-to-value against their desired outcomes.
• Partner with Account Executive counterparts to secure retention and growth of your IX portfolio through upsell and cross-sell motions.
• Work successfully with a wide variety of cross-functional internal partners, including RevOps, Product, and Marketing, to define and refine the IX customer experience and feedback loops.
• Proactively identify and lead team process improvements and help us build a world-class CSM team, contributing to the foundational strategies and scalable programs for the Industry Expansion team.

• 3+ years of relevant work, specifically B2B enterprise SaaS customer success OR consulting experience.
• Experience prioritizing and managing a book of business and being accountable for quarterly metrics.
• Experience working with Financial Services or Healthcare customers, or work experience in those industries
• Demonstrated success leading centralized tool deployment and driving adoption, growth, and retention.
• Renewal management experience across 30+ customers annually, MEDPICCC experience preferred.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations.
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.
• Our CSMs are self-starters who excel in high-paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves on being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As the Sr. Administrative Assistant to multiple VPs within the GTM organization, you will play a critical role in managing complex schedules, coordinating domestic and international travel, and ensuring priorities and deadlines are met. You will partner closely with the VP, Sales and key stakeholders to prepare materials for meetings, collect and synthesize information for presentations and strategic planning, and serve as the first point of contact for high-level relationships. You will also lead communications across the organization, ensuring alignment on initiatives through email, Slack, and calendar management, as well as plan and execute team offsites and events. In addition, you will provide creative support by developing slide presentations and business assets, helping to drive organizational initiatives forward and enabling leadership to focus on delivering business impact.

• Maintain the schedule for multiple VPs in the GTM organization including meetings, projects, and priorities
• Book appropriate domestic and international travel, handling travel policies while taking into account visas, costs, and proper documentation
• Balance conflicting priorities in order to manage workflow, ensure the completion of essential projects, and meet critical deadlines
• Ensure VP, Sales is prepared for upcoming meetings by gathering necessary materials & information
• Partner with key stakeholders to collect and assemble information for presentations, projects and strategic planning
• Serve as the first point of contact for high-level contacts and the VP, Sales
• Draft and execute on org-wide communications including but not limited to email, calendar, slack and other strategic communications that help drive org initiatives forward
• Lead event planning for team offsites and team activities
• Creative assistance with slide presentations, assets, and other Gong deliverables used for the business

• Hold an academic degree
• 3-5 years of relevant administrative experience
• Task-oriented & can efficiently execute requests
• Can effectively manage unexpected incidents
• Attention to detail + high discretion

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Serve as a trusted advisor to Industry Expansion sales leadership, driving growth through process optimization, financial rigor, and actionable insights.
• Lead and maintain the business operating rhythm (weekly/monthly forecast & pipeline reviews, demand gen reviews, account reviews, KPI & headcount tracking, QBR/MRR).
• Partner with Sales, Operations, and Finance leadership to develop territory methodologies, headcount models, and capacity planning for Commercial, Mid-Market, and Enterprise teams.
• Champion effective adoption and innovation in sales tools (e.g., Gong, Salesforce, planning/analytics platforms), including enforcing usage hygiene and identifying new use cases.
• Collaborate with Analytics and BI teams to design reporting and dashboards that drive visibility into performance, productivity, and pipeline health.
• Build strong cross-functional partnerships across Marketing, Enablement, Customer Success, and Product to align operational strategy with GTM goals.
• Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term.
• Maintain documentation and enforce compliance around policies, sales processes, and engagement rules.

• 6+ years of Sales/Business Operations or GTM Strategy experience, with a strong understanding of SaaS business models
• Background in financial services, fintech , healthcare, or consulting focused on regulated industries preferred.
• Experience supporting sales organizations selling to Fortune 1000 companies, with an ability to translate industry-specific dynamics into operational strategies.
• Proven success building territory models, forecasting processes, and headcount/capacity plans.
• Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue.
• Strong analytical skills with proven ability to extract insights from data (SQL knowledge a plus).
• Skilled in navigating complex tech stacks including CRM, account planning, account scoring, data enrichment, and productivity tools.
• Strong organizational and project management skills; able to execute multiple priorities with urgency.
• High degree of ownership — not just identifying opportunities, but turning insights into measurable results.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Sales Strategy & Revenue Growth
  • Own the full sales cycle for professional services opportunities globally - discovery, solution scoping, proposal development, and closing.
  • Partner with account executives, customer success managers, and delivery leaders to identify, position, and sell implementation and post–go-live service offerings.
  • Achieve and exceed services bookings targets revenue, margin, and attach rate targets.
  • Maintain an active pipeline of opportunities and accurate forecasting in SFDC.
• Consultative Solution Selling
  • Lead client discovery sessions to understand business objectives, technical environments, and desired outcomes.
  • Collaborate with Solution Architects and delivery leaders to scope services, develop Statements of Work (SOWs), and create value-based proposals.
  • Educate customers on the value of post–go-live optimization services, managed services, and adoption programs.
• Team Leadership & Enablement
  • Lead a team of pre-sales Solution Architects globally and hire as growth demands.
  • Mentor and enable account executives and customer success teams to identify and position professional services opportunities early in the sales cycle.
  • Develop and evolve tools, playbooks, and case studies that help internal teams articulate the business value of services.
• Cross-Functional Collaboration
  • Work closely with product, marketing, and delivery teams to ensure alignment on service offerings, pricing, and delivery capacity.
  • Provide feedback to service delivery leadership on market demand, competitive trends, and customer needs to shape future offerings.
• Offering Development
  • Lead development of new services offerings, to include new SOWs and estimating model(s)
• Customer Advocacy
  • Build trusted advisor relationships with senior customer stakeholders.
  • Serve as the primary services sales contact for strategic accounts, ensuring a smooth handoff to delivery teams post–sale.

• 8+ years of experience in professional services sales, preferably in a SaaS or enterprise software environment.
• 5+ years of people management experience, leading senior technical ICs.
• Proven background with hands-on field delivery within enterprise software
• Proven track record of meeting or exceeding services bookings and margin targets.
• Deep understanding of enterprise software implementation lifecycles and post–go-live value services (adoption, optimization, managed services).
• Experience creating and negotiating complex SOWs for large enterprise clients.
• Exceptional consultative selling, presentation, writing, and communication skills.
• Strong business acumen with the ability to connect service offerings to customer business outcomes.
• Proficiency in CRM systems (Salesforce preferred) and sales forecasting.
• Understanding and experience in sales strategy.
• Bachelor’s degree required; MBA or equivalent a plus.
• Willingness to travel

• Services bookings & margin attainment.
• Attach rate of services to new software sales.
• Customer adoption and expansion metrics linked to services sold.
• Model accuracy
• Proposal win rate.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Be a key member of Gong’s Frontend Guild, working alongside talented frontend engineers from across the company
• Build and own high-quality, scalable, and user-friendly frontend features, from idea to production
• Collaborate with product and UX partners from wireframes through implementation
• Take part in architecture huddles and help define how we build for scale and speed
• Keep growing your skills with access to internal workshops, external guest speakers, and dedicated learning time
• Help us turn big product ideas into polished, high-performance SaaS experiences

• A degree in Computer Science or equivalent experience
• 5+ years building modern web applications
• A strong sense of ownership — you care about quality, performance, and user experience
• Deep knowledge of JavaScript and professional experience with React
• Bonus: familiarity with backend languages like Java, Node.js, or C#
• Experience building cloud-based applications that scale
• A solid understanding of design systems and reusable components
• You’re a fast learner, self-motivated, and excited to collaborate in a high-performing team

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Design and build backend services and APIs using Java, with a focus on scalability, reliability, and performance
• Own technical projects from start to finish — architecture, development, deployment, and ongoing improvements
• Collaborate with Product Managers, UX Designers, and Frontend Engineers to deliver features that solve real customer problems
• Dive into technical challenges, identify root causes, and develop practical solutions
• Play an active role in shaping Gong’s backend architecture as we scale

• 5+ years of backend development experience, with deep expertise in Java
• Proven ability to solve complex problems, debug efficiently, and build high-quality systems
• Experience designing and running cloud-based services (AWS, GCP, or Azure), including microservices architectures
• Bonus points for experience with infrastructure as code, CI/CD pipelines, or data-driven APIs
• Strong communication skills and a collaborative approach — you enjoy working across teams
• A degree in Computer Science, Engineering, or related field (or equivalent practical experience)

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.