דרושים Commercial Account Executive ב-Gong ב-United States, San Francisco

• Be a trusted strategic advisor to senior revenue and revenue operations leaders, especially within our new Industry Expansion segment, to uncover business outcomes and strategically map those to Gong value.
• Own overall customer relationships within your IX portfolio, driving engagement and adoption, mining and measuring value, unearthing and mitigating risk, and creating customer advocacy.
• Own the end-to-end renewal process, including strategy, execution, and collaboration with internal teams, to secure retention, maximize ARR (Annual Recurring Revenue), and deliver a positive customer experience.
• Drive quarterly metrics around portfolio net growth, gross dollar retention (GDR), and multi-year renewals, contributing directly to the IX team's targets for GDR and NDR.
• Partner with our Implementation team to ensure customers within the IX segment onboard successfully and achieve quick time-to-value against their desired outcomes.
• Collaborate closely with Account Executives to secure retention and growth of your IX portfolio through upsell and cross-sell motions.
• Work successfully with a wide variety of cross-functional internal partners, including RevOps, Product, and Marketing, to define and refine the IX customer experience and feedback loops.
• Proactively identify and lead team process improvements and help us build a world-class CSM team, contributing to the foundational strategies and scalable programs for the Industry Expansion team.

• 2+ years of relevant work, specifically B2B enterprise SaaS customer success OR consulting experience.
• Experience working with Financial Services or Healthcare customers, or work experience in those industries
• Experience prioritizing and managing a book of business and being accountable for quarterly metrics.
• Demonstrated success leading centralized tool deployment and driving adoption, growth, and retention.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations.
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.
• Our CSMs are self-starters who excel in high-paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves on being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As an Enterprise Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Out-of-the-box thinkers and those who will never settle for the status quo are strongly encouraged to apply!

• Drive new business growth within a greenfield territory, managing prospects from lead generation to closing, while positioning yourself as a trusted, consultative advisor; build deep relationships with customers to understand their business goals and objectives
• Develop tailored account plans for your assigned accounts that align with Gong's overall strategy, identifying key decision-makers, regional nuances, buying processes, current investments, and new revenue opportunities
• Effectively communicate Gong's value proposition to potential customers, generating excitement and enthusiasm about our solutions
• Continuously refine and optimize messaging to scale our outbound prospecting efforts driving the majority of new opportunities through self-sourced activities
• Engage with senior executives to educate them on the evolving Revenue Intelligence industry, establishing Gong as the market leader in this emerging space
• Collaborate with SDR, Sales, and Sales Engineering teams to craft account-based sales strategies that drive value across all go-to-market teams
• This role is fully remote but will require travel to customers (Up to 20%)
  

• 7+ years of relevant sales experience preferably selling a complex SaaS solution to Enterprise clients requiring a multi-threaded approach; at least 5+ years of sales experience selling at the enterprise level into a greenfield territory
• Proven track record of exceeding revenue targets of $1M+ net new ARR and consistently closing six-figure deals ($200K+) in complex sales cycles (9+ months)
• Strong business acumen with the ability to think strategically at a high level, while also going deep within accounts to consult on and align with their global strategies
• Experience selling to senior leaders such as the C-Suite, CROs, and other key go-to-market stakeholders within enterprise organizations (1,000+ employees)
• Hunter mentality with a passion, and demonstrated success, for securing new logos across new categories
• Proven experience utilizing MEDDPICC or a similarly effective value-based selling methodology to address complex customer needs in enterprise sales
• Exceptional written and verbal communication skills, with the ability to simplify complex concepts and present them in an approachable and engaging way
• Experience with Gong.io is preferred but not required
  

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As a Manager, Technical Account Management, you will play a crucial role in leading the team and working cross functionally with our other Professional Services, Product, Support, and Customer Success leaders.

• Partner with the Professional Services leadership to shape the strategy for Gong’s largest segment and most complex engagements.
• Help develop and expand our TAM offerings to our customer and show ROI metrics
• Lead a team of technical account managers working with Gong’s largest users.
• Hire and retain top technical talent as the team scales.
• Guide the TAM organization to deliver incredible services experiences, grow services revenue, and contribute to strategic programs.
• Ensure that team members are happy, effective, and growing in their career and user work.
• Set clear goals and direction for the team and each individual; provide regular feedback on your team members’ performance.
• Analyze data from user feedback and experiences to drive efficiency and build quality.
• Be an advocate for Gong’s customers and champion for customers’ needs internally.
• Transmit and foster our values, serving as a beacon of Gong’s culture.
• Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes and operating rhythm, or other organizational improvements.

• 7+ years of experience in professional services, customer success, solutions architecture, or technical account management programs.
• 3+ years of people management experience, leading senior technical ICs.
• Experience working with strategic accounts.
• Excellent written and verbal communication skills.
• An ability to build trust with users, setting a high bar for quality, with a willingness to lead by example.
• Strong technical foundation in API integrations, database concepts, and software configurations
• Excellence in distilling complex technical concepts for non-technical audiences
• Experience working cross-functionally with Product, Engineering, and customer-facing teams
• Experience with CRM platforms (Salesforce/HubSpot) and enterprise software integrations

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As an Enterprise Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Out-of-the-box thinkers and those who will never settle for the status quo are strongly encouraged to apply!

• Manage prospects from lead to close
  
• Target organizations with an employee headcount of 750-2000
• Land new business within greenfield territory
• Clearly articulate and demonstrate our Gong value proposition, creating excitement and enthusiasm among prospects
• Regularly iterate messaging that will scale our outbound prospecting engine
• Engage and educate senior executives on the importance of the emerging Revenue Intelligence industry and validate Gong as the leader in this new market
• Partner with the SDR, Sales and Sales Engineering teams to develop account-based sales strategies to uncover value for all go-to-market department leaders

• 7+ years of relevant sales experience preferably with a sales tech solution
• Track record of overachieving revenue targets of 1M+ and successfully navigating and closing six figure deals
• Previous SaaS and enterprise software experience
• Excellent verbal and written communication skills
• Experience with Gong.io preferred but not required

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Manage prospects from lead to close
• Land new business within greenfield territory
• Clearly articulate and demonstrate our Gong value proposition, creating excitement and enthusiasm among prospects
• Hunt and close expansion opportunities within your current customer account base
• Regularly iterate messaging that will scale our outbound prospecting engine
• Engage and educate senior executives on the importance of the emerging Revenue Intelligence industry and validate Gong as the leader in this new market
• Partner with the SDR, Sales and Sales Engineering teams to develop account-based sales strategies to uncover value for all go-to-market department leaders
• Help maintain a strong partnership with our Private Equity firms and their Value Creation Teams alongside the Head of Private Equity Partnerships
  

• You are located in the SF Bay area
• 4+ years of relevant sales experience preferably with a sales tech solution and specifically having worked with Private Equity firms and their portfolio companies
• Track record of overachieving revenue targets of 1M+ and successfully navigating and closing six-figure deals
• Previous SaaS and enterprise software experience
• Understanding of the Private Equity industry
• Excellent verbal and written communication skills
• Experience with Gong.io is preferred but not required

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As a, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply!

• Manage prospects from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Cultivate lasting relationships with customers.
• Run and implement pilot programs.
• Maintain weekly sales forecast and achieve quota quarterly.
  

• You are a commutable distance (within 60 miles) of San Francisco.
• 3+ years of relevant closing experience in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K.
• Previous experience selling a platform solution.
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc).
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
  

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.