Leadership & Culture

• Lead, coach, and support a high-performing team to reach their full potential.
• Foster a culture of candor, creativity, and continuous improvement, centered around patients and people.
• Promote servant leadership principles to inspire growth and engagement.

Customer Success & Innovation

• Enable customer success through innovation, efficiency & through transformation programs, focused on patient safety & user experience, enabled by digital technology adoption, clinical differentiation & workflow optimization
• Drive customer satisfaction and success through innovation, efficiency, and transformation programs.
• Focus on patient safety, user experience, and digital technology adoption.
• Optimize clinical workflows and differentiate through clinical excellence.

People Leadership & growth

• Foster a culture where people flourish—by attracting top talent, unlocking individual potential through meaningful performance development, and shaping the next generation of leaders through intentional succession planning
• Ensure team commitment to both individual and shared goals
• Retain & grow talent and continually develop pipeline for critical positions in partnership with human resources team. Guarantee the team is committed to individual & team targets

Strategic Engagement & Advisory

• Engage early with key stakeholders in public and private healthcare modernization programs.
• Act as a senior advisor and coach to customer organizations, helping scope challenges and architect solutions using the PCS & HCS portfolio.

Market Strategy & Product Positioning

• Regionalize product positioning and pricing strategy aligned with international segment profitability.
• Understand market and competitive dynamics to lead strategic discussions on product positioning and pricing.
• Execute Value Creation and Care Area strategies tailored to local market needs.

Commercial Excellence & Channel Management

• Strengthen product management capabilities across segments, modalities, and channels.
• Increase market visibility by driving systematic funnel management & grow commercial intensity. Reinforce channel partner engagement & performance excellence
• Collect and share market insights to inform international strategy.
• Drive channel partner engagement, performance excellence, and funnel management.

Academic & Clinical Partnerships

• Expand partnerships with academic institutions, KOLs, and medical societies (e.g., Anesthesia, Cardiology).
• Partner with Marketing and Product Mgnt teams to develop strategic KOL management programs (User meetings, Speaker engagements, congresses, knowledge exchange, white papers ) and expand engagement with reference sites to drive customer satisfaction and state of the art implementation of our clinical differentiation
• Collaborate with marketing to produce clinical evidence and strengthen strategic account relationships .

Sales Enablement & Education

• Deliver educational programs to direct and indirect sales channels.
• Ensure readiness for new product introductions (NPIs), including regulatory approvals, training, and system configurations.

Operational Excellence

• Lead the operating reviews (monthly/weekly) and simplify operations through lean thinking and mindset & by prioritizing well defined KPIs in a spirit of continuous improvement and problem solving mindset
• Manage inventory health, PSI projections, and demonstration efficiency.
• Own performance metrics and implement countermeasures when needed.
• Influence GTM and commercials metrics such as funnel, visibility, pacing, SFDC engagement and loss report
• Responsible to translate demand through disciplined projections together with S&OP team;
• Responsible to maintain health inventory levels according to set targets and comply with LSI policies

Performance Metrics & Financial Targets

• Achieve targets for market share, win rate, revenue growth, and revenue generation per socket
• Influence GTM and commercial metrics (funnel, pacing, SFDC engagement).
• Deliver franchise metrics (Orders, sales, CM, WR, VISI, SHARE, CCR, OTRW, OD Volume, Upgrade)
• Align budget creation with intercom and ensure delivery of franchise metrics (orders, sales, CM, WR, etc.)

Lifecycle & Service Management

• Develop lifecycle programs with service sales to drive franchise growth and installed base retention in partnership with Service Sales team
• Drive Franchise growth with commercial, product teams and channel partners w/ best in class IB retention (EOGS) in that process inc Svc,C&A offering
• Partner with service leadership in the LCT to achieve service targets (e.g., capture rate) and co-lead the effort to upsell and grow lifecycle revenue

Education & Experience

• Bachelor’s degree in Engineering, Business Management, or a related field; Master’s degree preferred.
• Minimum 10+ years of progressive leadership experience in Business Management, Product Marketing/Development, or equivalent roles within the healthcare industry.
• At least 8 years of direct experience in the healthcare sector, with deep understanding of market dynamics and customer needs.
• Proven track record in sales, product management, and/or marketing—experience in high-tech capital equipment is a strong asset.
• Experience managing matrix organizations, multi-cultural teams, and multi-market businesses.

Leadership & Business Acumen

• Demonstrated business management and resource allocation skills, including strategic planning and business plan development.
• Strong financial acumen and organizational planning capabilities.
• Proven ability to drive and execute rigorous operating mechanisms in alignment with GE standards.
• Deep knowledge and domain expertise in the field of Emergency, Operative and Critical care (ECO). Knowledge of GE Healthcare’s product and service portfolio would be a plus.

Strategic Thinking & Execution

• Ability to think on the spot, respond quickly to challenges, and resolve complex solution pain points.
• Skilled in project management, including the development and execution of complex, cross-functional plans.
• Comfortable navigating ambiguity, with strong strategic agility, risk assessment, and results orientation.

People Leadership & Influence

• Exemplary people management, people and customers centered leadership, including strong team building, coaching, talent growth and sales enablement.
• Demonstrated ability to energize, develop, and influence individuals and teams at all levels.
• Experience working, communicating and partnering with C-level executives in large healthcare organizations.
• Strong interpersonal skills, with creativity, curiosity, and the ability to build rapport and foster collaboration .

Communication & Relationship Building

• Fluent in English; additional languages are a plus.
• High-level presentation and communication skills, with the ability to convey complex ideas to both technical and non-technical audiences.
• Advanced negotiation, influencing, and problem-solving capabilities.
• Proven ability to build and maintain strategic relationships with internal and external stakeholders.
• Strong commitment to compliance and ethical standards.

Other Requirements

• Willingness and ability to travel within the assigned geographic region.
• Ability to operate effectively in a dynamic, multi-tasking environment with a customer-first mindset.

Position Overview:

Working at GEHC Japan Hino office will also be mandatory.

Service Delivery & Operations Management:

• Oversee the service delivery and operations of the MSP, ensuring they meet the established SLAs and deliver optimal value.
• Continuously monitor and evaluate the performance of the MSP, implementing corrective actions as needed.
• Ensure adherence to governance, risk, and compliance requirements for IT operations and security.

Infrastructure & IT Services Management:

• Run operational processes such as incident management, change management, and major incident management within his/her zone.
• Ensure robust infrastructure and security practices to safeguard company data, systems, and operations.
• Work closely with security teams to ensure infrastructure compliance with security policies and regulations.

Project Management:

• Oversee IT infrastructure projects from inception through completion, ensuring projects are delivered on time, within budget, and meet quality standards.
• Collaborate with cross-functional teams to define project scope, deliverables, and timelines.
• Monitor project progress and adjust resources and priorities to meet business objectives.

Process & Technology Optimization:

• Continuously evaluate and improve operational processes, ensuring they are cost-effective, efficient, and aligned with organizational objectives.
• Drive the adoption of new technologies and best practices in IT operations and security.
• Optimize resource allocation to ensure maximum efficiency and cost-effectiveness in service delivery.

Stakeholder Management:

• Act as the key point of contact for all IT operations matters, ensuring clear communication and alignment with senior leadership and other business units.
• Collaborate with business leaders and IT teams to understand and address operational needs, ensuring IT services meet business requirements.

MSP Service Delivery:

• Ensure MSP delivers services that meet or exceed SLAs.
• Maintain continuous improvement in MSP performance and service quality.

Operational Efficiency:

• Ensure 100% uptime and minimize major incidents affecting operations in critical sites within the zone.

Project Delivery:

• Oversee successful IT infrastructure projects, ensuring they are completed on time, within scope, and within budget.

Compliance & Security:

• Ensure all infrastructure and security operations adhere to compliance standards and safeguard company assets.

Cost Optimization:

• Achieve cost savings through efficient resource management and technology optimization.

Qualifications and Experience:

• Education:
  • Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field. Relevant certifications (e.g., ITIL, PMP, CISSP) are a plus.
• Experience:
  • Minimum 8-12 years of experience in IT operations, with at least 5 years in a leadership role overseeing infrastructure, IT services operations and End User Support.
  • Strong experience managing Managed Service Providers (MSPs) and ensuring SLA adherence.
  • Proven track record of overseeing IT infrastructure projects from inception to completion.
  • Deep understanding of operational processes like incident management, change management, and major incident management.
  • Experience working in global IT environments and managing remote and on-site teams.

• Skills & Competencies:
  • Business Fluency with both Japanese and English.
  • Strong leadership and team management skills with the ability to mentor and develop high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior leadership and cross-functional teams.
  • Ability to drive continuous improvement in IT operations, leveraging both people and technology.
  • Solid project management skills with experience managing large-scale IT infrastructure projects.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additionally, the CT Systems Development Engineer will ensure the quality of installed products, investigate system issues with the field service team, and provide technical solutions and support to regional teams. This role also requires knowledge of Quality Management Systems, Risk Management, and Regulatory compliance.

Essential Responsibilities

GE Healthcare develops industry-leading CT technologies & innovations to deliver applications & imaging capabilities that enable physicians and radiologists to improve the level of patient care. As a CT System Development Engineer, you will become a member of the innovative technical team that drives these advances into the industry. You will report directly to the CT Systems Manager.

Key Responsibilities (but not limited to):

• Working with cross-functional engineers, the marketing team, the product definition team, and the global team to define system requirements for new products and technology roadmaps.
• Collaborating across functions and team boundaries to define, design, and implement technology solutions for new product introductions.
• Utilizing broad technical expertise and experience to help resolve complex design issues with current products.
• Providing domain expertise to lead technical design reviews, investigate technical risks, and offer innovative solutions to achieve optimal system performance.
• Developing new CT products through product programs.
• Providing technical leadership for project execution.
• Driving innovation for competitive technical differentiation.
• Defining CT requirements, integrating sub-systems, and managing risks through product programs.
• Developing methods to improve product quality and customer workflow, and delivering system-level designs to provide effective solutions.

Qualifications / Requirements

• BS degree in Computer Science, Software, Biomedical Engineering, Medical Physics, Electrical Engineering, or a closely related field.
• 3+ years of experience in systems design engineering or similar, preferably in medical imaging or a related industry.
• Scripting language coding experience with Python, MATLAB, etc.
• Effective communication skills – ability to present ideas clearly and concisely.
• Demonstrated ability to complete tasks.
• Proven problem-solving ability and results orientation.
• Business-level Japanese and English communication skills to drive local and global development work.
• Must be legally authorized to work full-time in Japan.

Desired Characteristics (but not limit to)

• Master’s degree in Engineering, Biomedical Engineering, Computer Science, Electrical Engineering, Physics, Medical Physics, or a closely related field.
• Experience in the development/research of medical imaging devices.
• Experience in CT product or major component development, particularly in image reconstruction and radiation dose areas.
• Proven record of innovation in technology development.
• Proficient in software coding and/or the use of software tools for analysis and simulation.
• Excellent oral and written communication skills.
• Self-starter, energetic, results-oriented, and able to multi-task.
• Demonstrated problem-solving ability and results orientation.
• Proven ability to work in a collaborative, matrixed, and customer-focused environment.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Job Description

• PCSインソーシングプロジェクトのスコープ、ゴール、KPI、優先順位、ビジネスケース、スケジュールを特定する。
• 安全性（規制、QMSを含む）/品質/納期/コストの優先順位に従って、プロジェクトマネジメントの手法/経験を駆使してプロジェクトをリードする。
• 環境変化に対応したチームへのリソース配分、タスクの優先順位付けを行う。
• 進捗状況の可視化、確認、リーダーを含むチームへのアップデートのための運用メカニズムの構築。
• ステークホルダーとのコミュニケーションを図り、コンフリクトや問題を解決する。

応募資格

• 大卒以上
• ビジネスレベルの日本語、英語力
• オペレーションまたはプロジェクトマネジメントの実務経験5年以上。
• クロスファンクショナルチームのリーダーとして、組織の全階層に対する強力なコミュニケーションスキル（書面および口頭）を有すること。
• リソース管理、組織横断的なリーダーシップ、コンフリクトの解決、問題解決、予算の理解、その他関連するプロジェクト管理手法の経験。
• ベストプラクティスを特定し、実施する能力。
• 現場・現物・現実のマインドセットがあること
• 問題を分析し解決する能力
• グローバルチームでの業務経験

歓迎

• PMPなどプロジェクトマネジメントの資格
• 生産移転の経験

Inclusion and Diversity
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Essential Responsibilities:

• Proficiently manage the complexities associated with large, enterprise-wide strategic initiatives, and communicate effectively with executive-level staff.
• Serve as the “face” of assigned programs and projects, interacting with executive leadership to communicate results, status, risks/issues and mitigation strategies.
• Concurrently manage multiple projects that are at various stages in the project life cycle.
• Monitor progress of each assigned program/project against the overall plan and act with urgency to notify leadership of any issues that require resolution.
• Understand the broader business environment, organizational strategy and factor this understanding into customer reviews and finalization of program/project findings and recommendations.
• Coach members to utilize change management and customer acceptance strategies as needed
• Assess, recommend and promote approaches for applying project management methodologies and technologies to large scale programs/projects.
• Perform quality assurance (QA) reviews of all program/project deliverables and analyses.
• Work with sales to drive opportunities discovered throughout the engagement with assigned customers.
• Create, maintain, and route formal project documentation to project teams and key stakeholders, within a timely manner by developing standard process and documentations.

Qualifications/Requirements:

• Combined 3+ years of successful system delivery, customer support or project management experience
• Strong customer advocate with focus on meeting scheduled dates and customer expectations
• Project Management skills (Advanced PM level)
• Open mindset to respectfully considering diverse viewpoints and trying new thinking styles
• Interpersonal skills to engage mutually beneficial dialogues with clients and colleagues alike
• Capability of clear and concise written and verbal communication in both Japanese and English
• Strongly compliance driven
• Willingness and ability to travel (domestic and international)

Desired Characteristics / Preferred Qualifications:

• Active certification in PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library) or other relevant customer-engaging IT service delivery frameworks, or equivalent proven capability
• Successful experience in IT/network engineering, customer service, application support, or operation management consulting
• Experience in healthcare industry with relevant domain knowledge

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

RA project leader is responsible for all RA tasks of own modality without detailed supervision by the direct manager. As a project leader, lead RA members to submit in time as necessary providing guidance from an experienced professional standpoint. Report to direct manager or to core-team co-workers about submission projects status when it’s requested. This role involves working closely with healthcare regulatory bodies and industry association and requires an in-depth understanding of key business drivers to accomplish work effectively.

Key Responsibilities:

• Provides regulatory input for product development to ensure compliance to regulatory requirements for target markets.
• Develops regulatory strategies to help guide regulatory submission pathways, taking into consideration regulatory, product claims and country regulatory dependencies to ensure optimized sequencing for submissions.
• Works with a cross functional team to prepare and submit regulatory submissions to regulatory authorities for the purpose of obtaining authorization for market launch.
• Assesses changes in existing products to and determines the need for new /revise licenses or registrations.
• Develops plan for timely submission of renewal registrations for applicable countries per business plan, to ensure continued product supply in those countries.
• Reviews and approves advertising and promotion material to ensure consistency with approved claims and regulatory requirements.
• Contributes to writing and editing technical documents.
• Assesses adverse events through approved license dossier to support Safety Management Team.
• Understands and applies regulatory requirements and their impacts for submissions. (Monitor new/revised requirements and investigate the impact to Japan registration. Triage entry and to be Subject Matter Expert as required.
• Researches, analyzes, integrates and organizes background information from diverse sources for regulatory submissions (Access to multiple sources to get necessary information with clear objectives and strategies.)
• Ensures compliance with pre- and post-market product approval requirements. (Lead communication with authorities as necessary and take appropriate action without detailed supervision of direct manager.)
• Supports regulatory inspections as required. (Support direct manager to have internal and　external audit.)
• Performs a broad variety of tasks in support of product and process design as assigned by the departmental manager.

Experience Requirements:

• A min. of 5 years experiences to handle product registration project as an independent Regulatory Affairs professional.
• QA/Safety Management experience is also preferred.
• Advanced level Japanese language skill to understand regulatory documents and to generate high quality submission package.
• Business level English (writing, reading, speaking) is required.
• Proven interpersonal skills and ability to communicate effectively with regulators, colleagues and business partners.
• Professional judgment and ability to operate with some autonomy, seeking senior guidance when necessary.
• Flexibility to adapt to different & unique process and cultures in new working environment. Especially, sharing mind, coaching skills and motivation to contribute for team, are preferred.

Required Behaviors:

• Servant Leadership:
  • Prioritize team and organizational needs.
  • Foster a supportive and collaborative environment.
  • Actively listen and provide constructive feedback.
  • Mentor colleagues and lead by example.
• Growth Mindset:
  • Embrace challenges and view them as growth opportunities.
  • Learn from setbacks and seek continuous development.
  • Encourage innovation and creative problem-solving.
• Lean Mindset:
  • Deliver value efficiently and eliminate waste.
  • Continuously improve operations using data-driven decisions.
  • Promote accountability and responsibility.
• Inclusive Leadership:
  • Value diverse perspectives and create an inclusive environment.
  • Seek input from diverse voices and challenge biases.
  • Foster equity and inclusion.
• Empower Entrepreneurial Spirit:
  • Encourage initiative and ownership.
  • Support risk-taking and experimentation.
  • Provide resources for innovative ideas and recognize efforts.