Leadership & Culture
- Lead, coach, and support a high-performing team to reach their full potential.
- Foster a culture of candor, creativity, and continuous improvement, centered around patients and people.
- Promote servant leadership principles to inspire growth and engagement.
Customer Success & Innovation
- Enable customer success through innovation, efficiency & through transformation programs, focused on patient safety & user experience, enabled by digital technology adoption, clinical differentiation & workflow optimization
- Drive customer satisfaction and success through innovation, efficiency, and transformation programs.
- Focus on patient safety, user experience, and digital technology adoption.
- Optimize clinical workflows and differentiate through clinical excellence.
People Leadership & growth
- Foster a culture where people flourish—by attracting top talent, unlocking individual potential through meaningful performance development, and shaping the next generation of leaders through intentional succession planning
- Ensure team commitment to both individual and shared goals
- Retain & grow talent and continually develop pipeline for critical positions in partnership with human resources team. Guarantee the team is committed to individual & team targets
Strategic Engagement & Advisory
- Engage early with key stakeholders in public and private healthcare modernization programs.
- Act as a senior advisor and coach to customer organizations, helping scope challenges and architect solutions using the PCS & HCS portfolio.
Market Strategy & Product Positioning
- Regionalize product positioning and pricing strategy aligned with international segment profitability.
- Understand market and competitive dynamics to lead strategic discussions on product positioning and pricing.
- Execute Value Creation and Care Area strategies tailored to local market needs.
Commercial Excellence & Channel Management
- Strengthen product management capabilities across segments, modalities, and channels.
- Increase market visibility by driving systematic funnel management & grow commercial intensity. Reinforce channel partner engagement & performance excellence
- Collect and share market insights to inform international strategy.
- Drive channel partner engagement, performance excellence, and funnel management.
Academic & Clinical Partnerships
- Expand partnerships with academic institutions, KOLs, and medical societies (e.g., Anesthesia, Cardiology).
- Partner with Marketing and Product Mgnt teams to develop strategic KOL management programs (User meetings, Speaker engagements, congresses, knowledge exchange, white papers ) and expand engagement with reference sites to drive customer satisfaction and state of the art implementation of our clinical differentiation
- Collaborate with marketing to produce clinical evidence and strengthen strategic account relationships .
Sales Enablement & Education
- Deliver educational programs to direct and indirect sales channels.
- Ensure readiness for new product introductions (NPIs), including regulatory approvals, training, and system configurations.
Operational Excellence
- Lead the operating reviews (monthly/weekly) and simplify operations through lean thinking and mindset & by prioritizing well defined KPIs in a spirit of continuous improvement and problem solving mindset
- Manage inventory health, PSI projections, and demonstration efficiency.
- Own performance metrics and implement countermeasures when needed.
- Influence GTM and commercials metrics such as funnel, visibility, pacing, SFDC engagement and loss report
- Responsible to translate demand through disciplined projections together with S&OP team;
- Responsible to maintain health inventory levels according to set targets and comply with LSI policies
Performance Metrics & Financial Targets
- Achieve targets for market share, win rate, revenue growth, and revenue generation per socket
- Influence GTM and commercial metrics (funnel, pacing, SFDC engagement).
- Deliver franchise metrics (Orders, sales, CM, WR, VISI, SHARE, CCR, OTRW, OD Volume, Upgrade)
- Align budget creation with intercom and ensure delivery of franchise metrics (orders, sales, CM, WR, etc.)
Lifecycle & Service Management
- Develop lifecycle programs with service sales to drive franchise growth and installed base retention in partnership with Service Sales team
- Drive Franchise growth with commercial, product teams and channel partners w/ best in class IB retention (EOGS) in that process inc Svc,C&A offering
- Partner with service leadership in the LCT to achieve service targets (e.g., capture rate) and co-lead the effort to upsell and grow lifecycle revenue
Education & Experience
- Bachelor’s degree in Engineering, Business Management, or a related field; Master’s degree preferred.
- Minimum 10+ years of progressive leadership experience in Business Management, Product Marketing/Development, or equivalent roles within the healthcare industry.
- At least 8 years of direct experience in the healthcare sector, with deep understanding of market dynamics and customer needs.
- Proven track record in sales, product management, and/or marketing—experience in high-tech capital equipment is a strong asset.
- Experience managing matrix organizations, multi-cultural teams, and multi-market businesses.
Leadership & Business Acumen
- Demonstrated business management and resource allocation skills, including strategic planning and business plan development.
- Strong financial acumen and organizational planning capabilities.
- Proven ability to drive and execute rigorous operating mechanisms in alignment with GE standards.
- Deep knowledge and domain expertise in the field of Emergency, Operative and Critical care (ECO). Knowledge of GE Healthcare’s product and service portfolio would be a plus.
Strategic Thinking & Execution
- Ability to think on the spot, respond quickly to challenges, and resolve complex solution pain points.
- Skilled in project management, including the development and execution of complex, cross-functional plans.
- Comfortable navigating ambiguity, with strong strategic agility, risk assessment, and results orientation.
People Leadership & Influence
- Exemplary people management, people and customers centered leadership, including strong team building, coaching, talent growth and sales enablement.
- Demonstrated ability to energize, develop, and influence individuals and teams at all levels.
- Experience working, communicating and partnering with C-level executives in large healthcare organizations.
- Strong interpersonal skills, with creativity, curiosity, and the ability to build rapport and foster collaboration .
Communication & Relationship Building
- Fluent in English; additional languages are a plus.
- High-level presentation and communication skills, with the ability to convey complex ideas to both technical and non-technical audiences.
- Advanced negotiation, influencing, and problem-solving capabilities.
- Proven ability to build and maintain strategic relationships with internal and external stakeholders.
- Strong commitment to compliance and ethical standards.
Other Requirements
- Willingness and ability to travel within the assigned geographic region.
- Ability to operate effectively in a dynamic, multi-tasking environment with a customer-first mindset.