דרושים Sr Technical Marketing Engineer – Security ב-F5 ב-קנדה

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .

Responsibilities:

• Manage projects for the installation and integration of F5 security as a service solution for Fortune 500 and Global 1000 companies.
• Proactively anticipates customer needs and facilitates project success.
• Act as the primary representative between our customers and F5.
• Develop and implement best practices for program/project management, communication artifacts, reporting, and capability improvements.
• Develop models for resource planning and consumption as well as key performance metrics for project/program success.
• Communicate effectively; organize and juggle priorities; solve problems and make decisions; build teams and relationships.

Required Qualifications:

• Strong technical background with at least 4+ years of system integration within complex environments.
• Experience working with major load balancers currently on the market.
• A deep level understanding and experience of Content Delivery Networks and reverse proxy.
• Experience in Web Application Firewall, Bot Defense, API Security, DDOS, Reputation Service, and Multi Cloud networking.
• Experience with at least one of the Cloud Platforms (AWS, Azure, GCP)
• Understanding of TCP/IP, HTTP, HTML, JavaScript, CSS, and other technologies involved in delivering sophisticated web services.
• Bachelor’s degree in computer science, Information Systems, or related engineering discipline, OR equivalent industry work experience.
• Certification is preferred but optional based on the level of experience.
• A customer-centric attitude and the ability to communicate well at all levels of an organization.
• Ability to work in a very fast-paced environment and communicate effectively.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Responsibilities:

• Project manage the installation and integration of F5 security as a service solution for Fortune 500 and Global 1000 companies.
• Proactively anticipate customer needs and facilitate project success.
• Act as the primary representative between our customers and F5.
• Develop and implement best practices for program/project management, communication artifacts, reporting, and capability improvements.
• Develop models for resource planning and consumption as well as key performance metrics for project/program success.
• Communicate effectively; organize and juggle priorities; solve problems and make decisions; build teams and relationships.

Required Qualifications:

• Strong technical background with at least 4+ years of system integration within complex environments.
• Experience working with major load balancers currently on the market.
• A deep level understanding and experience of Content Delivery Networks and reverse proxy.
• Experience in Web Application Firewall, Bot Defense, API Security, DDOS, Reputation Service, and Multi Cloud networking.
• Experience with at least one of the Cloud Platforms (AWS, Azure, GCP)
• Understanding of TCP/IP, HTTP, HTML, Javascript, CSS, and other technologies involved in delivering sophisticated web services.
• Bachelor's degree in Computer Science, Information Systems, or related engineering discipline, OR equivalent industry work experience.
• Certification is preferred but optional based on the level of experience.
• A customer-centric attitude and the ability to communicate well at all levels of an organization.
• Ability to work in a very fast-paced environment and communicate effectively.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

What We’re Looking For

This role is critical in driving sales effectiveness, pipeline acceleration, and revenue growth through strategic, data-driven programs.

Key Responsibilities:

• Align marketing with sales: Partner with EMEA sales teams and global marketing stakeholders to understand regional sales priorities, industry trends, and key use cases. Evaluate global marketing programs, identifying gaps and additional use cases that need to be supported for regional effectiveness.

• Develop and execute targeted programs: Plan and implement upsell, cross-sell, and pipeline acceleration programs, tailored to specific industries, verticals, sales segments, and regions.

• Define and track program success metrics and KPIs : Partner with the data team to develop marketing KPIs that are relevant to both marketing and sales, ensuring clear measurement of impact.

• Optimise marketing execution : Oversee day-to-day program delivery, ensuring seamless execution and measurable impact.

• Leverage data for continuous improvement: Track, analyse, and refine marketing performance, using insights to enhance future campaigns and improve ROI.

• Drive marketing innovation: Stay ahead of industry trends, recommending new campaign tactics and best practices to maximise sales and marketing alignment.

Required Qualifications & Skills

• Proven experience in B2B marketing program management, with a track record of independently developing, executing, and optimising marketing programs in complex business environments.

• Strong understanding of SaaS go-to-market strategies, sales funnels, and key performance metrics, with the ability to design marketing programs that drive customer acquisition, pipeline acceleration expansion, and retention.

• Proven ability to partner with sales, corporate marketing, and regional teams, ensuring marketing programs are relevant, effective, and aligned with business goals.

• Hands-on experience with paid media, webinars, email nurturing, and industry-specific marketing programs to drive demand and revenue growth.

• Experience in defining, tracking, and analysing key marketing KPIs, working closely with data teams to measure impact and continuously optimise marketing performance.

• Excellent written and verbal communication, with the ability to translate complex marketing insights into actionable recommendations for sales and leadership teams.

• Ability to manage multiple programs simultaneously in a fast-paced environment while ensuring execution excellence.

• Experience with Tableau, Demandbase, and 6 sense is aplus

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Primary Responsibilities:

• Serve as the technical lead for DNS/GSLB modules/systems, guiding design and architecture decisions that align with organizational objectives.
• Design and implement DNS/GSLB stack for all the product offerings.

• Provide guidance and mentorship to engineering teams, fostering a culture of innovation, collaboration, and continuous improvement.
• Liaise with cross-functional teams, including Product Management and Customer Support, to ensure seamless delivery of product features and enhancements.
• Drive research efforts to explore new technologies and methodologies, translating findings into actionable design improvements and product enhancements.
• Act as a mentor for junior members of the team.
• Actively communicate technical concepts through discussions, white papers, and presentations.
• Perform other related duties as assigned, which may include on-call responsibilities or travel as necessary (approximately 5%).

Knowledge, Skills, and Abilities:

• Must have strong DNS/GSLB expertise along with other L2-L7 network protocols.
• Must be expert at C/C++/GO programming language.
• Well versed in cloud technology and deployment models, with a focus on scalability and performance.
• Expert in system programming, enabling efficient DNS/GSLB operations.
• Exceptional analytical and problem-solving skills, with the ability to tackle complex technical challenges.
• Knowledge and expertise in software engineering methodologies and practices for the full software development process, including coding standards, code reviews, build processes, CI/CD, testing, and operations.
• Strong ability to thrive in a fast-paced, high-performance environment while effectively collaborating with diverse teams.
• Demonstrated excellence in all written communications, ensuring clarity and precision in technical documentation.

Qualifications:

Typically requires a minimum of 15 years of industry experience with a Bachelor’s degree; or 12 years with a Master's degree; or a PhD with 8 years of experience; or equivalent experience.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Overview of EMEA Technical Support Engineer role

So, if you’ve got a

Your day-to-day activities will include:

• Providing Level 2 technical support to resolve hardware and software issues related to F5 products.
• Maintaining excellent customer communication, including project status, plan-of-actions, and resolution steps.
• Providing F5 customers and partners with a consistently high-quality support experience.
• Working with our tier three engineering services team to overcome technical challenges.
• Building strong working relationships with peers, partnering with engineers, managers, and related F5 departments.
• Writing and updating solution articles to share technical expertise internally and externally
• Handling multiple cases and prioritizing tasks based on customer and business needs.
• Following standards-based processes (as defined in our Quality Management System).
• Continuing your own professional development through participating in ongoing training on our products and related technologies.

The following experience and skills will help you succeed as a Support Engineer at F5:

• Customer support experience with enterprise-level corporate customers in production environments.
• Hands-on technical experience with LAN/WAN operations (e.g., DNS, Open SSL, Cryptography, virtualization, etc.), Network Protocols, UNIX or Linux (e.g., Redhat) operating systems, as well as VMware or equivalent hypervisors and network hardware.
• Solid grasp of TCP/IP protocols and the OSI model.
• Understanding packet captures using Wireshark
• Knowledge of DNS and HTTP protocol in detail.
• Understating of SSL/TLS handshake
• Experience of Network Security (e.g., Web Application Security, AAA, VPN, DDoS, Malware, Application Firewalls, etc.).
• Ability to read, write and speak English fluently, including technical concepts and terminology.
• Able to communicate technical information to customers with varying levels of technical knowledge.
• Good analytical problem-solving abilities.
• Attention to detail.

• Experience or ability to grow expertise in Public/Private Cloud technologies (Microsoft, AWS, Google), NGINX,Programming/Scripting(JavaScript, Python, BASH, PERL, Node.JS), Containers (OpenStack, Docker, Velcro), Container Orchestration (Kubernetes) and/or Automation (Ansible, Git).
• Fluency in other languages.
• Experience with F5 technologies

Our Culture

Watch video from our CEO to learn more.

Additional details on our culture can be found here:

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.