דרושים Managed Services - Sap Delivery Manager ב-Ey ב-United States, Saint Louis

To qualify for the role, you must have:

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.

• 10-14 Years of experience required in SAP S/4HANA Sales and Distribution preferably with Global client.
• preferably with Global client

• Responsible for providing support for SAP SD module incidents, ensuring minimal disruption to operations.
• Support incident solving by analyzing incidents raised by users and provides solutions.
• Working closely with customers and teams to ensure issues and requests are followed up and addressed timely.
• Handle change requests with a clear understanding of new business requirements.
• Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.

• Cross-functional communication skills; experience in offshore/onshore model.
• Defect resolution and defect analysis related to Sales & Distribution

• Ability to work with minimal guidance or supervision in a time critical environment.
• Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
• Flexibility in managing work hours due to the volatile nature of Application Management work, including being on call for critical business requirements.

Ideally, you’ll also have:

• Experience with both S/4HANA and ECC.
• Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Pricing conditions and Discounts, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities, Sales reporting and analysis.

• Experience in SD integration points with other SAP modules like FI, SD, PP and PM.

• SAP Certification in S/4HANA Sales
• User Training Experience.

What will you do:

• Provide day-to-day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist.
• Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP SD solutions and designs.
• Develop and maintain documentation including configuration, user guides and test scripts.
• Mentor and train junior SAP SD Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques.
• Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation, applied AI tools and innovation.
• Participate in on-call rotation and provide off-hour support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client.

What we look for

• A team of people with client orientation, experience and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of a market-leading, multi-disciplinary team of hundreds of professionals.
• Opportunities to work with EY SAP application maintenance, practices globally with leading businesses across a range of industries.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

Ernst & Young U.S. LLP, St. Louis, MO.

Full time employment, Monday– Friday,40hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Business, Management, Accounting, Finance or a related field and 5 years of progressive, post-baccalaureate work experience.Alternatively, will accept a Master’s degree in Business, Management, Accounting, Finance or a related field and 4 years of work experience.

Must have 3 years of public accounting and/or audit experience for mid to large-sized multinational clients.

Must have 3 years of experience in assessing internal controls frameworks, including testing of design and operational effectiveness.

Must have 3 years of experience in program management for large scale process, risk, controls, audit, or technology projects and programs.

Must have 2 years of experience in performing internal audit risk assessments and developing risk remediation strategies.

Must have 2 years of experience in Enterprise Resource Management and/or related risk analysis, process analytics, and business intelligence.

Must have 2 years of experience in performing and interpreting gap analysis.

Must have 2 years of experience in at least one of the following: control rationalization, control optimization, control effectiveness, or control efficiency.

Must be eligible to obtain CPA (U.S. state CPA or a foreign equivalent), CIA, CISA, CA, RIMS-CRMP, CRISC, or CMA certification within one year of hire.

Employer will accept any suitable combination of education, training or experience.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.