Amazon Cloud Service Delivery Manager AWS Managed Services 

United States, Texas, Dallas 

880941143

Key job responsibilities
- Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning.
- Work with application owners to develop and standardize test, upgrade, and release management processes.
- Champion and advocate for customer requirements within AWS (e.g. feature requests).- Triage technical issues.- Assist in Design/Architecture of AWS and hybrid cloud solutions.
- Ability to travel up to 25%About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree
- Experience with AWS services or other cloud offerings
- 3+ years of experience working in a customer-facing service delivery or technical account management role, with a high level of accountability, and with excellent written and verbal communication skills to successfully engage with customers and colleagues.

- Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- AWS Solution Architect Associate Certification