דרושים Supervising Account Specialist ב-Ey ב-פולין

Manage and guide via managed service provider relationship, continuous improvement efforts to direct budget and scope management of all planned and in progress projects and directives for Meeting room experience.Manage and drive as needed managed vendors, among others to maintain the services’ overall integrity, consistency, and compliance to internal mandates.Review and support the level 3 operations and managed vendor team with resolving complex outages, incidents and problems, escalation to the global support partner and/or the product vendor when needed, outage impact analysis.Support the Service Owner with the technical knowledge and service design.Develop new integrations and customer specific features.

Degree in Computer Science or relevant work experience.English language skills - excellent written and verbal communication.Minimum 8 years of experience in Audio\Video, MS Teams, Windows, Azure.Technical experience in a large diverse audio & video environment.Knowledge and proven experience in the use of ITIL within and operational organization IT Infrastructure Library (ITIL) service management (Foundation / intermediate lifecycle certifications – an advantage)Experience in a customer service role and business management role - nice to have.Strong teamwork and collaboration skills.Strong customer orientation and able to manage customer expectations.Initiates, builds, and maintains productive customer relationships.Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

A successful candidate will be an expert in design & configuration of conferencing room and supportExperience with Video and Audio end point and infrastructure devices. (codec, touch panel, control panel, cameras, speakers, mics, WPD,DSP, etc)Knowledge in MS Teams and Teams meeting room devicesHands on experience with Trio/ Poly CCX and related audio conference devicesExperience in Microsoft surface hub devicesKnowledge in windows and other OS SkillsGood knowledge in Azure, Intune, Policies, PMP (ProPortal), Poly Lens, monitoring toolsGeneral networking skills required (TCP/IP, SNMP, etc.)Add on knowledge M365Strong communication skills and ability to collaborate with clients, business consultants and Project Managers

Deploying MTR (Windows & Android), Surface hub, Trios, and other meeting room devices (Hp/Poly, Crestron, Logitech, Jabra, CISCO)Handling Meeting room device projects around the globe from starting to deliveryPeriodical firmware and OS upgrades for devices, if necessary, Vendor management in case of hardware issuesProvide Guidance to OSTS for the submission of request form requesting for Windows Login & Microsoft TEAMs Account creation,Escalating to relevant teams internally in case of a delay in Account Readiness, Password Resets etc.,Liaising with the local Contact / Location for MTR’s Installation and providing guidance remotely on the Package Installation / Re-Installation on the MTR Device,Ensuring MTR’s Deployment is successful by cross-checking MTR’s registration on Teams Admin Console and testing a video call through it,Custodian of Knowledge Articles related to MTR’s deployment and advanced support, responsible for keeping the KBs always updated,Maintain MTR’s Inventory (for each location) in terms of IP Address, Windows & Skype Login details etc.,Experience with Utelogy as a monitoring platform for AV devices

Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Your key responsibilities

• Actively contribute to projects aimed at improving EY's risk posture.

• Manage delivery of one or more processes and/or solutions with a focus on quality and effective risk management.

• Assist in the development of compliance strategies and remediation plans.

• Help translate technical vulnerabilities into business risk terms for stakeholders.

• Contribute to the maintenance and enhancement of compliance assessment toolkits.

• Participate in security assessments for technology infrastructure and application risks and vulnerabilities, and third-party dependencies.

• Contribute to continuous improvement, the identification of innovative solutions through research, analysis, and the application of best practices.

• Support a team of compliance specialists, providing guidance and expertise on specific projects and initiatives.

Skills and attributes for success

• Solid experience in compliance management within Information Security.

• Ability to understand and balance security needs with business impact.

• Strong organizational skills and a proactive approach to problem-solving.

• Effective communication skills, technical writing, capable of building relationships and facilitating compliance with security policies and documenting processes.

• Experience in conducting risk assessments and recommending remediation strategies.

• Knowledgeable in technical infrastructure, applications, and compliance frameworks.

• Capable of evaluating security policies and systems to ensure compliance with standards.

To qualify for the role, you must have

• A minimum of 5 years of experience in Cyber Security, Information Security, or a related field.

• A degree in Cyber Security, Information Security, Computer Science, or a related discipline.

• Relevant certifications such as CRISC, CISSP, CISM, CISA, or equivalent.

• Familiarity with common information security standards like ISO 27001/27002, NIST, PCI DSS.

• Understanding of regulatory requirements such as PCI, SOX, HIPAA, GDPR.

• Strong communication skills and the ability to collaborate effectively with teams.

Ideally, you’ll also have

• Excellent problem-solving and decision-making abilities.

• Adaptability to changing priorities and project scopes.

• Strong interpersonal and communication skills and ability to present information with purpose and clarity.

• Experience with GRC platforms like RSA Archer or IBM Open Pages is a plus.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Your key responsibilities

• Assisting CBS France Senior Finance manager in providing insights to the business. It includes monthly P&L performance reviews, Strategic and Financial planning processes, business modelling and ad hoc analysis
• Delivering monthly performance reviews for respective business, adding insights, financial analysis and commentary. Maintain a robust month end reporting process, and ensure commentaries are timely, insightful and action oriented
• Responding to requests from Finance and CBS/SL Leadership to answer specific ad hoc financial questions and provide insightful information to advance leadership discussion and decision making. Support the design and delivery of ad hoc financial analysis.
• Ability to model projections and forward look view, identify trends and issues that need to be analyzed and understood
• Taking part and leading planning/forecasting processes. Support the completion on time of the various planning cycles, ensuring outputs align to the objectives set at the Regional, Area and Global levels
• Taking part in improvement projects re. costs efficiency and optimization
• Act as coach to less experienced professionals as required, supporting development and demonstration of Trusted Business Advisor competencies of the team

Skills and attributes for success

• It is expected that this individual works with minimum supervision of Senior team members
• Ability to work in a virtual global organization respecting international cultures
• Ability to handle multiple projects simultaneously and effectively
• Good presentation, leadership, problem-solving, analytical, and listening skills
• Computer proficiency; be proficient or trainable in complex aspects of financial software packages, including Power BI
• Very good knowledge of Microsoft Office suite of tools, predominantly Excel and PowerPoint

To qualify for the role, you must have

• Graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance)
• 4+ years of experience in finance/business roles with at least 3 years of supervisory, analytical, forecasting and budgeting experience
• Very good spoken and written and English
• Basic knowledge of French (spoken and written) is sufficient. Proficiency would be an advantage, but is not required

Ideally, you’ll also have

• Able to demonstrate initiative in approach to problem solving

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Supervising Associate - Business Change Coordinator

Join our Service Adoption team to help support the important business enablement functions that keep our organization running strong. As a professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.

Enterprise Technology provides reliable, secure, and resilient technology services and solutions to support over 400,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

This is anon-client facingrole.

Great flexibility to work from a home office with limited travel.

This role is guided by the Service Adoption Change Management Lead.

Your key responsibilities

Interactions

• Collaborate with the change, content, and engagement teams within the Service Adoption team to deliver complex, enterprise-wide technology adoption programs.
• Work across a matrixed organization across the global geography; taking into account cultural and time zone challenges.
• Be skilled at presenting information to key leaders and stakeholders individually or in a group

End-User Change Management Support

• Identify and document the end user change management aspects related to the deployment and adoption of the product/s and services
• Support delivery of engaging narratives of the change user journey that capture audience attention. Use imagery to convey complex data insights and the change story in a relatable and impactful manner.
• Assist in developing product activation and adoption plans which are aligned with directives of key stakeholders
• Apply a product activation processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Directly execute product activation processes and practices (change impact assessment, business case for adoption, communication, stakeholder management, lessons learned).
• Collaborate with the appropriate EY Technology functions and stakeholders to ensure the coordination, integration, and administration of all related work plans
• Identify potential points of contention for missed deliverables; create and implement strategies to mitigate shortfalls in timeline and budget
• Anticipate problems before they occur; define the problem or risk; identify possible causes; work with team to identify solutions; select and implement most appropriate solution
• Integrate product activation activities into end user change project plans
• Evaluate and ensure user readiness

Adoption

• Support the tracking and interpretation of end user analytics and success metrics used for audience segmentation.
• Support the build and execution of campaigns in an optimized way across reflecting on success measures.

Overall Management

• Maintain a broad perspective which encourages continual sharing of information for the benefit of the overall scope of the change programs managed
• Actively communicate with all team members, management, and stakeholders
• Assist with weekly stakeholder reporting, impacted user list creation. utilizing PowerPoint and Excel to enhance presentations, storytelling and data analysis. Utilise various functions of Microsoft Teams to create posts and cascade messages.
• Contribute to the development of the function (including personnel, processes, metrics, and collateral)

To qualify for the role, you must have

Education:

• College degree in business or related technology field (Computer Science, Business Management, Communications, Organizational Change,etc.)

Experience:

• Approximately - 3 to 6 years of experience leading and management complex people side activation and adoption projects in a project or program management role
• Developing - product activation and adoption plans that include readiness assessments, stakeholder analysis, success metrics, and communications activities
• Previous project experience in the areas of end-user adoption, mobile solutions, security and/or Microsoft M365 products and services
• PowerApp and Power Automate skills to support report creation and maintenance

• Strong communication skills, both written and verbal
• Excellent active listening skills
• Experience in establishing and maintaining active knowledge of the broad and complex technology estate across organisation
• Proficient in crafting effective, business-ready communications for senior stakeholders, both verbally and in writing
• Adaptable in the change storytelling approach, responding to audience feedback to enhance engagement and understanding.
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Experience across the full project management lifecycle
• Demonstrate adaptability; maintaining a primary focus but also executing multiple project assignments with varying scope
• Experience with agile models and practices
• Consultative questioning, influencing and critical / innovative thinking skills
• Advanced interpersonal and stakeholder management skills
• Ability to manage remote staff across different locations, cultures, and time zones.

Ideally, you’ll also have

• PROSCI certification
• Power BI and analytics in Excel

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established theProcedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Your key responsibilities

As an Assistant Manager / Senior Consultant, you will work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.

In your role, you will be responsible for:

• Lead SAP Implementation as SAP BPC Consolidation & Group Reporting, BPC specialist.
• Lead SAP Implementation as SAP PAPM / FICO specialist.
• Lead SAP Implementation as SAP SAC Planning / BI / BW specialist.
• Configure and customize SAP modules to meet specific business process requirements.
• Develop and maintain documentation, including business requirement document, business blueprints, Solution design documents, functional specifications, test scripts and training materials.
• Experience in training content tool like: Enable now.
• Experience in all testing cycle (Unit Testing, SIT, UAT).
• Having sound knowledge on Testing tool like: HP ALM, SOLMAN
• Hands-on experience on Data Migration/cutover data upload (BDC, LTMC, Migration Cockpit)

Skills and attributes for success

• Strong analytical and problem-solving skills
• Pro- activity, accountability, and results- driven people will flourish in this environment.
• Dealing with competing priorities, understanding how to manage resources, and communicating effectively are key skills.
• Advanced written and verbal communication skills
• Dedicated, innovative, resourceful, analytical, and able to work under pressure.
• Foster an efficient, innovative, and team-oriented work environment.
• This will have a huge impact on those around you and help promote a positive work ethic.

To qualify for the role, you must have.

• A bachelor’s degree or equivalent in a relevant subject such as finance, accounting, engineering,
• SAP Certification in the SAP BPC Consolidation & Group Reporting.
• SAP Certification in Financial Accounting (FI) & Management Accounting (CO).
• SAP Certification in SAC Planning.
• Minimum of 5+ plus years of relevant experience in SAP with consulting and or system integrators
• Should have minimum 3+ end to end project Implementations in SAP BPC Consolidation & Group Reporting, BPC, SAP FICO / Fund Management / FSCM-Treasury, SAP SAC Planning on the latest SAP S4 HANA versions in ERP enabled finance transformation projects.
• Hands-on experience in SAP BPC Consolidation and Group Reporting, Drill down reporting, Filter report, Template creation, Foreign Currency Translation, Inter-Company elimination, BPC journals, creating custom button, conditional formatting, custom suppression, should be well versed with SAP BPC (7.X, 10.X & 11.X), SAP BPC NW/MS, SAP EPM and Analytics.
• Hands-on experience in SAP FSCM-Treasury including AR/AR/Cash & Liquidity/Bank.
• Sound knowledge on BI/BW.
• Integration knowledge with SAP BW-IP, BW-BPS, FI-CO-MM-SD-HR.
• Integration knowledge with FI-CO-MM-SD-HCM, Interface knowledge, FIORI apps.
• Excellent documentation skills, preference will be given with Big 4 experience.
• Established track record of business development, practice management and team development.
• Strong working experience in SAP ASAP, Activate Methodologies.
• Strong technical skills and recognized cautious risk management ability.
• Deep understanding of the client's industry and marketplace.
• Flexibility and willingness to travel at short notice, as necessary.

Ideally, you’ll also have

• Track record of strong consulting background
• Experience with GCC based clients
• Extensive professional knowledge and sector knowledge
• Commercially driven
• Strong stakeholder management skills in understanding strategic direction and being able to convert into cohesive change management strategy and plans
• Desire to build / develop a career in advising our clients with organizational wide improvements and industry insight
• Strong interest and commitment to understanding and developing leading edge finance solutions to our industry clients
• Ability to develop client opportunities and identify market growth opportunities
• Ability to support the business development cycle in the system

Your key responsibilities

On a daily basis as an Internal Business Advisor you will:

• Work with Finance teams to reach out to client serving teams and assist on their financials
• Prepare and facilitate training for client serving teams on SAP and finance
• Provide virtual support to our client serving teams (phone or e-mail)
• Team with them to help in resolving their immediate questions
• Educate and guide them through recommendations and training
• Ensure that needed responses are provided in a quick manner or escalated when essential
• Document all calls, e-mails and chats in the system
• Share best practices and provide support to other team members across borders and service lines
• Stay up to date with the firm’s latest policies, processes and tools
• Stay connected with the business and functional experts
• Self-educate and seek additional knowledge

As a new recruit, you will go through an on boarding program which will include:

• EY and its business
• Markets Finance Onboarding
• System end-user training
• Role playing and work shadowing with peers

Skills and attributes for success

Strong communication and partnering skills with people of all levels in the firm

• Excellent listening and questioning skills
• Problem solving and analytical skills
• Ability to view issues through the client serving teams’ lens
• Highly effective in virtual teaming and influencing skills

To qualify for the role, you must have

• High level of English and French (C1)
• Graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance) or commensurate experience in Accounting or Finance related role is required
• Professional approach, demonstrating tact and diplomacy

Ideally, you’ll also have

• Ability to prioritize workload and deliver outputs within strict deadlines.
• Strong communication and partnering skills with people of all levels of the firm

What we offer

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Your key responsibilities

The Supervising Associate within GDS Data Protection team will be responsible for supporting all aspects of the GDS Data Protection program, with a primary focus on Data Incident Response Management, leveraging knowledge and industry expertise to enhance processes, support monitoring and reporting requirements and developing learning materials.

You will be expected to support the Data Protection Lead in managing and participating on global projects and networks.

Skills and attributes for success

• 5 years’ prior professional experience of data protection either in a risk management or compliance capacity
• Appreciation for data protection principles and application of controls to protection of confidential and personal data
• Experience in operational data protection processes, including Privacy Impact Assessment (PIA), Records of Processing Activities (ROPA), Incident Management and Data Subject Requests (DSR)
• Able to work in an unstructured & complex environment requiring out of box thinking, logical reasoning
• Able to continuously add value to assigned processes and develop solutions
• Ability to manage tasks and activities in a timely manner and be responsible for specific outcomes
• Basic knowledge of project management tools and methodologies
• Strong research and communications skills
• Ability to successfully handle multiple tasks
• Interest in working with a culturally diverse team from around the globe to design, develop, and deploy programs and share knowledge

To qualify for the role you must have

• University graduate / post -graduate
• Good academic background
• Advanced MS office knowledge (Word, Excel, PowerPoint)
• Candidates with exposure to client interaction would be preferred
• Candidates with a recognised data protection/data privacy qualification (e.g. CIPP/E or similar)

Ideally, you’ll also have

• Ability to operate and flex in an ambiguous and changing environment to respond to emerging priorities
• Experience of working to deadlines and delivering high quality outputs
• Ability and willingness to periodically work flexibly e.g., participating in calls outside of standard office hours (early morning/late night) to support our global organization

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.