Responsibilities
- Manage and monitor the Teams cloud environment, including Chat, Teams Channels, Meetings, Conferencing, Conferencing Equipment, Town Halls, Video, and Voice features
- Configure and troubleshoot Teams policies, settings, and permissions
- Responsible for Teams Cloud Environment
- Implement and enforce Teams governance and compliance standards
- Provide technical support and guidance to end users and IT staff on Teams issues and best practices
- Design and implement Teams solutions for business needs and requirements
- Integrate Teams with other cloud services and applications, such as SharePoint, OneDrive, Power Platform, Azure, and Office 365
- Manage and optimize Teams network connectivity and bandwidth
- Evaluate and test new Teams features and updates
- Document and maintain Teams configuration and processes
Knowledge and Experience
- Bachelor's degree in Computer Science, Information Systems, or related field is preferred
- 5+ years of experience in managing and administering Microsoft Teams cloud platform
- Strong knowledge of Teams architecture, features, and functionalities
- Proficient in PowerShell scripting and Teams management tools
- Experience in managing Teams hybrid and multi-geo environments
- Experience in integrating Teams with VOIP and Conference Room Technology solutions
- Certification in Microsoft 365 Teams Administrator Associate or equivalent is preferred
Desirable Skills
- Excellent communication, collaboration, and problem-solving skills
- Intermediate to Advance experience with DFS management is a plus
