Crafting and developing secure, scalable solutions on brand-new Salesforce Gov instances, with a focus on Sales, Service and Experience Cloud. Collaborating on solution and technical design artifacts and participating in...
Maintain global organizational territory alignment conducting monthly audits of field changes, new hires, internal transfers, etc. Responsible for Fiscal Year Planning activities including headcount & allocation, territory carve, compensation design,...
Manage case queues for end-user support. Coordinate and optimize user provisioning, deprovisioning, and permissions management across Salesforce and related integration apps. Conduct root cause analysis of recurring system issues and...
Define and execute a go-to-market plan for the Elastic Security solution, with measurable KPIs against key goals; report on key initiatives at the company level. Be the expert on target...
Deliver the highest level of customer service in a distributed environment with a focus on helping people resolve issues as the first point of contact. Update, maintain, and dispatch tickets...
Crafting and developing secure, scalable solutions on brand-new Salesforce Gov instances, with a focus on Sales, Service and Experience Cloud. Collaborating on solution and technical design artifacts and participating in...