דרושים Intl Markets Analytics Director ב-איביי ב-United Kingdom, London

As Director of Product, Shipping Platform, you’ll guide a group of product managers spearheading innovation across web, mobile, and API surfaces. You’ll build the long-term strategy, guide execution at scale, and ensure our solutions deliver measurable business and customer impact. Collaboration, clarity, and executional excellence will define your leadership.

• Define Vision and Strategy – Develop and communicate an ambitious, data-driven product strategy that advances eBay’s logistics ecosystem and business goals.

• Drive Execution and Outcomes – Translate strategy into clear roadmaps, priorities, and measurable success metrics.

• Champion the Customer – Ensure the voice of our sellers and buyers composes every product decision.

• Lead Cross-Functional Alignment – Partner with senior leaders across engineering, design, analytics, and operations to deliver cohesive solutions at global scale.

• Build High-Performing Teams – Attract, develop, and encourage top product talent; foster a culture of ownership, inclusion, and excellence.

• 10+ years in product management, including 5+ leading teams and sophisticated global portfolios.

• Proven success delivering large-scale products in online marketplaces, logistics, or related domains.

• Strong technical depth and experience building coordinated, customer-focused solutions across multiple platforms.

• Skilled in driving alignment and clarity across matrixed, global teams.

• Problem solver with a strong analytical approach and a track record of achieving tangible results.

• Outstanding communicator and storyteller with executive presence and influence.

• Strong dedication to improving seller experiences and elevating product quality standards.

What You Will Accomplish

• Lead, mentor, and assist in the development of the data science and analytics team. The role will manage a team of high-impact, motivated data scientists.

• Collaborate with a cross-functional team of product managers, business owners, and engineering teams across the organization to define metrics, analyze performance, and uncover growth opportunities.

• Work closely with partner teams to measure the impact of implemented solutions through A/B tests or causal inference techniques, and derive findings to inform future iterations.

• Develop self-service tools, capabilities, and products through AI to help drive decision velocity across the organization.

• Leverage strong communication skills and experience to distill and present complex analyses with clear recommendations.

What You Will Bring

• BS/BA degree in Statistics, Applied Econometrics, Math, Physics, Computer Science, Engineering or other related core sciences (or equivalent).

• 8+ years of meaningful professional experience, or 6+ years with a Master’s degree or equivalent experience.

• Proficiency in Python/R and SQL, with experience in using a variety of BI tools such as Tableau.

• Deep understanding of experimentation (A/B testing), statistics, and causal inference

• Strong business acumen with the ability to frame unstructured problems and synthesize insights

• Product mentality with a focus on customer needs; able to productize insights and build scalable analytical solutions that serve diverse partners

• Strong communication, interpersonal, and presentation skills to effectively interact with business partners, stakeholders, and senior leadership.

• Ability to interact with senior and executive leadership in both ad-hoc and formal settings.

• Own the three-year growth strategy for UK business sellers, translating it into actionable annual plans with clear goals and resource alignment.

• Drive acquisition and lifecycle programs that empower small businesses and deliver year-over-year revenue growth.

• Use data and insights to optimise the seller experience and embed scalable, continuous improvement across all programmes.

• Represent eBay externally — with sellers, government, and industry partners — ensuring our role as a trusted marketplace leader.

• Partner with global, regulatory, and comms teams to align strategy, reduce friction, and maintain eBay’s reputation as a customer-first brand.

• Lead the team responsible for Buyer Growth ensuring we understand the dynamics driving impacting results, and identifying the levers we have to improve them.

• Oversee incentives and trading plans collaborating with global teams to improve ROI and their delivery against our strategic priorities.

• Lead, develop, and inspire a multi-functional team, measuring performance rigorously and fostering a culture of excellence and inclusion.

• A collaborative, inclusive leadership style with a track record of building and developing high-performing teams.

• Strategic and analytical expertise — using data and insight to drive innovation, customer growth, and commercial success.

• Validated experience leading a P&L or business unit in e-commerce, retail, or digital environments.

• Strong influencing skills and executive presence — able to align global, regional, and cross-functional partners.

• Passion for customer experience, with a deep understanding of seller and buyer needs.

• Entrepreneurial mindset — agile, proactive, and strong at operating in a fast-paced, matrixed organisation.

• Familiarity with AI, automation, or analytics tools to drive efficiency and transformation.

• A genuine connection to eBay’s ecosystem — ideally an active buyer or seller, curious about innovation and industry trends.

What You Will Accomplish

• Provide consultative, thought leadership to global senior leaders supporting International Markets.

• Lead and encourage the science & insights strategy to proactively help eBay to better understand customers and each market’s business.

• Supervise and lead data science analytics teams who are dedicated to International Markets.

• Be able to devise methodologies and approaches to exploring the data and discovering the right science solutions needed.

• Be comfortable being deep into the solution details while also crafting executive summary level presentations that help the larger eBay business understand the “Why” behind science, data and insights.

• Collaborate extensively with key partners in other parts of Global Analytics and Global Customer Insights to connect the internal and external view of customers.

• Lead the creation of regular updates to the executive leadership team for International Markets and throughout the eBay global business on the health of the eBay customer base, spotting the opportunity areas and working with partners to drive strategies that help eBay grow

• Considering the application of data analysis and scientific data interpretation as a tool to develop balanced solutions that provide enduring value to the business

• Be a guide on eBay’s data and enjoy applying research to real world problems.

What You Will Bring

• Master’s degree or above in a quantitative field, e.g., statistics, mathematics, physics, computer science, economics, engineering.

• 12+ years of experience in Customer data science or analytics roles, including 5+ years leading teams

• Consistent track record building analytical products and customer data-science driven programs

• Deep understanding of customer data, customer analytics and data science techniques, including experience evaluating ML models with custom metrics and robust frameworks

• Excellent logical, analytical and conceptual skills.

• Good understanding of experimental design and statistics.

• Strong data-driven decision making.

• Effective communication abilities and capacity to influence cross-functional collaborators, including demonstrated experience collaborating with C-level executives, crafting content suitable for this audience level

• Bold, proactive approach; capable of adjusting to new challenges and completing tasks in uncertain situations.

• Startup mindset—comfortable with ambiguity, bias for action, and fast iteration

• Experience with LLMs, prompt engineering, and RAG techniques (preferred)

What you will accomplish:

• Optimise CRM analytics workflows to improve customer experiences and drive business objectives by demonstrating AI and data-driven strategies.

• Collaborate with cross-functional teams, including Marketing, Product, and Data Science, to implement successful CRM campaigns through robust analytics and testing methodologies.

• Advance CRM contact strategy by developing and performing A/B tests to measure engagement and channel efficiency.

• Orchestrate projects applying SQL and data modeling to uncover insights, advising strategic decisions and encouraging customer loyalty.

• Build self-serve tools that drive-up analytics velocity and drive decision-making at scale

• Present analytics-driven insights to stakeholders, influencing CRM evolution and aligning with eBay’s strategic goals.

• Foster a culture of continuous learning and improvement through mentorship and leadership in an inclusive environment, encouraging team growth and development.
  

What you will bring:

• Confirmed hands-on experience in CRM analytics, with expertise in SQL, building self-serve tools, data science, modeling, and AI-driven approaches.

• Strong analytical skills and curiosity about making data-led decisions that drive customer engagement and business growth.

• Excellent communication and presentation skills, capable of translating sophisticated analytics into actionable insights for diverse audiences.

• Demonstrated capacity to lead teams and projects, ensuring alignment with CRM roadmaps and strategic objectives.

• Effective partner leadership skills, able to navigate interdisciplinary collaborations seamlessly.

• A dedication to encouraging diversity and inclusion, applying gender-neutral and inclusive language in all communications.

• In this role, you will lead a team , develop and inspire of talented UK Lawyers who support and guide the business team in general legal matters
• Develop and support the legal strategy for key areas, ensuring compliance as a major ecommerce platform.
• Work as part of a global leadership team, sharing best practice and fostering a strong and cohesive culture across different regions and teams.
• Enable our internal teams to deliver an outstanding buyer and seller experience, embracing the appropriate level of smart risk.
• Build strong working with functional groups within the Company on both transactional work and policy review, including Finance, Accounting, Corporate Development, Marketing, Tax, Information Security, Privacy, Trust and Risk.

• 12+ years of post-qualification experience in the technology space, with a preference for multi-jurisdiction platform-based business models
• Ability to develop, inspire and manage a team of legal professionals
• Proven record of thinking strategically and working across a complex matrix of global collaborators, providing strong legal analysis, but also practical business recommendations
• Independently manage and deliver across a number of top-priority projects for yourself and your team
• Ability to build positive relationships quickly and interact with junior to senior business leaders with ease
• Excellent communication, analytical, and problem-solving skills
• Flexible and agile problem solver, with the ability to navigate ambiguity in a fast-paced environment
• Ability to cherish innovation, be a change maker, and believe that there is always room for improvement
• Flexibility with the scope and variety of projects to be undertaken

• Privacy/data protection
• Regulatory
• Intellectual property
• Consumer protection
• Commercial structuring, drafting, and negotiation
• UK qualified lawyer