דרושים 증권업무부 Custody Operation ב-Citi Group ב-United States, New York

TheResponsibilities:

• The role holder will be required to apply in-depth knowledge of custody services, contributing to the development of new techniques and the improvement of processes and work-flow. The candidate will be required to integrate subject matter and industry expertise, as well as evaluating moderately complex and variable issues with substantial potential impact, and application of problem solving skills in the development of solutions.

• Working closely with all members of the Custody Team, assist with the daily administration and servicing of the Custody Product to Private Bank clients nationwide.

• Act as a source of technical expertise within the team, keeping abreast of developments and offering support and guidance

• Support team members and team leader with handling all custody related aspects of CPB relationship, provide support and guidance to junior members of the team

• Deal with complex issues and challenges as they arise

• Ability to work well with other CPB product partners in meeting client expectations

• Resolve client inquiries and issues on a timely basis and as accurately as possible, provide solutions to escalations

• Direct contact with clients and their attorneys, accountants, third party vendors, representatives, pertaining to requisition payments, call back, etc.

• Interaction with Private Bankers, Banker Associates, Service Officers, and other internal constituents as necessary

• Ensure compliance with all legal and regulatory policies and requirements of the Private Bank

• Resolve client inquiries and issues on a timely basis and as accurately as possible through effective and efficient use of Private Bank resource

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience, with 4+ years inGlobal Custody experience

• Ability to work in a high-volume and fast-paced environment

• Excellent verbal & written communication skills

• Problem solving, project management, analytical skills

• Experience of guiding / supporting junior team members

• MS Office experience

Education:

• Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

Responsibilities:

• The role holder will be required to apply in-depth knowledge of custody services, contributing to the development of new techniques and the improvement of processes and work-flow. The candidate will be required to integrate subject matter and industry expertise, as well as evaluating moderately complex and variable issues with substantial potential impact, and application of problem solving skills in the development of solutions.

• Working closely with all members of the Custody Team, assist with the daily administration and servicing of the Custody Product to Private Bank clients nationwide.

• Act as a source of technical expertise within the team, keeping abreast of developments and offering support and guidance

• Support team members and team leader with handling all custody related aspects of CPB relationship, provide support and guidance to junior members of the team

• Deal with complex issues and challenges as they arise

• Ability to work well with other CPB product partners in meeting client expectations

• Resolve client inquiries and issues on a timely basis and as accurately as possible, provide solutions to escalations

• Direct contact with clients and their attorneys, accountants, third party vendors, representatives, pertaining to requisition payments, call back, etc.

• Interaction with Private Bankers, Banker Associates, Service Officers, and other internal constituents as necessary

• Ensure compliance with all legal and regulatory policies and requirements of the Private Bank

• Resolve client inquiries and issues on a timely basis and as accurately as possible through effective and efficient use of Private Bank resource

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience, with 4+ years in Global Custody experience

• Ability to work in a high-volume and fast-paced environment

• Excellent verbal & written communication skills

• Problem solving, project management, analytical skills

• Experience of guiding / supporting junior team members

• MS Office experience

Education:

• Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

This position requires Process and Operational management experience; knowledge of CMMI, COBIT, ITIL, SDLC, DORA pre-requisite. This position provides a great learning opportunity to drive Strategy execution and will be involved in assist in establishing Core Processes, improving and maturing of the DevOps & Capacity management improve execution.

This role would need to have good knowledge of the Technology LandscapeProject Management methodology, SRE, Service Management, Operational Risk Management, Change Management & Capacity Management.

This position would require interaction with Senior Technology Leadership and all key stakeholders within Business and Technology.

Responsibilities:

1. Develop Processes of the DevOps and Capacity Management function. - drive Process Maturity and ensure that all key deliverables are met.

2. Leads the Process Management and execution of DevOps and Capacity management including coordination with Technology teams which includes Engineering / App Development, Infrastructure (CTI), SecOps and partner closely with Production Managment.

4. Identifies and leads the implementation of Process Efficiency, Drive Productivity Improvement, reduce cost, reduce risk, improve efficiency and keep up with the ever-increasing volume of with fast pace of newer technologies.

5. Continually evolve the working practices within and services provided by DevOps & Capacity Management and drive the Production Management Strategy.

6. Interaction with key Stakeholders on Risk - and manage all IA

7. Drive automation and data driven AIOPS adoption in DEVOPS and Capacity Management.

Qualifications:

• Bachelor’s degree or higher
• ITIL Foundation certification; Manager’s certification will be an asset. CMMI Experience, DORA, SDLC Knowledge necessary.
• 5+ years of experience in Business Intelligence Development or Production Support required.
• An overall understanding of the IT environment and related technology applications.
• Prior experience in financial services preferred
• Prior experience in applications development preferred
• Operational experience at a regional level in a complex/matrix organization.
• Successful experience managing the product life cycle, developing programs and framework required for the design of metrics, analytical tools, reporting for the identification of best practices.
• Measurement of customer satisfaction and analysis of service levels.
• P&L responsibilities to include oversight of high-budget projects.
• effective management of matrix, remote resources;
• proven ability to develop and manage relationships at all levels.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Responsibilities:

• Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement
• Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
• Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
• Contribute to processing standards and expectations for securities and derivatives processing teams
• Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities
• Manage daily performance related to securities and derivatives post-settlement activities of operations processes
• Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
• Coordinate with internal and external clients to assess service quality and identify areas for improvement
• Act as an advisor to new/junior staff
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience
• Required licensing/registration: Series 9
• People management experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Responsibilities:

• Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures and industry standards
• Process various hedge fund tasks, including calculating net asset value, reconciling cash and holdings, and pricing securities
• Offer advanced solutions for assigned securities processing areas
• Provide guidance and assistance to junior staff
• Oversee the set-up of new hedge funds, while representing a securities processing team, and acting as the analytical and procedural expert
• Serve as analytical or procedural expert for securities processing deliverables/initiatives
• Prepare expense budgets, analyze expense calculations, and prepare unaudited financial statements
• Ascertain fund value and allocate values to each investor
• Assist with the development of new techniques and streamlining hedge fund/securities processing activities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

View the " " poster. View the .

View the .

View the

직무목표

• Global Custody 고객의 요구에 맞춰 적극적이고 높은 수준의 서비스 제공을 통한 고객 만족

주요 업무 및 책임

• custody 고객의 오퍼레이션 관련 고객서비스 담당자로서 일상적인 문의사항에 대해 응대하고, 리전/글로벌 오퍼레이션 팀과 협력하여 오퍼레이션 이슈를 처리.
• 고객서비스의 불편사항을 파악하거나, 고객관계에 이슈가 발생하는 경우, 즉시 문제해결을 위해 오퍼레이션과 협력하여 문제해결
• 문제발생시 고객과 Citi의 분야별 전문가 그룹(Subject Matter Expert)간 커뮤니케이션을 담당함.

자격요건

• 원활한 고객소통능력 및 글로벌 커뮤니케이션 스킬 및 능력
• 해외 증권, 채권, FX 및 파생 상품에 대한 기초 지식(증권투자상담사, 투자상담사 자격증 소지자 등)
• 적극적이고 긍정적인 업무태도 및 원활한 대인관계, 고객 서비스 마인드
• Excel, Word 등 MS office 활용 능력
• 유관경력 3년 이상 우대

근무조건

• 고용형태 : 전문직
• 연급여 : 당행 내규 및 경력에 따름
• 복지 : 당행 내규에 따름
• 근무지역 : 서울 종로구 새문안로 50 씨티빌딩

Responsibilities:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership
• Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements
• Escalate transaction processing issues to the appropriate department and collaborate on a solution
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership
• Assist with control activities, and the launch of new products and services
• Ensure processes adhere to audit and control policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Ability to work in a fast-paced environment
• Demonstrated knowledge of macros

Education:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

View the " " poster. View the .

View the .

View the

Responsibilities:

• Serve as senior New York Custody owner.

• Responsible for senior client deliverables and strategic projects.

• Responsible for sub-product strategy and target operating model agenda prioritization, development and execution.

• US target operating model build and oversight.

• Insurance trust oversight and remediation.

• Key client segment special development- ETFs, Insurance, etc.

• NSCC/CNS Clearing project.

• Private Asset strategy and product focus.

Qualifications:

• 15+ years of relevant experience
• 8-10+ years of managerial experience
• Broad and diverse function experience in marketing, credit, acquisitions, product development and analytics
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication
• Ability to work in a team-oriented environment

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Anticipated Posting Close Date:

View the " " poster. View the .

View the .

View the