דרושים Svp Operational Risk Officer Hybrid ב-Citi Group ב-United States, Houston

The VP Stress Testing Lead for Operational Risk contributes to the execution, review and interpretation of stress tests for operational risk. These stress tests including enterprise stress tests, such as CCAR and DFAST and stress tests for entities across the globe where Citi has a presence. The role requires a balance of quantitative and analytics skills, leadership /management skills, and written and verbal communication skills. The quantitative and analytical skills are needed to understand the models, interpret results and contribute to the model development agenda:

• Communicate the results and assess whether the results fully reflect the underlying conditions of the stress tests.
• Assess the results (e.g., versus various benchmarks) and explain results to key constituents.
• Develop and justify model adjustments where warranted to best reflect stress test narratives and current conditions.
• Partner closely with Finance regarding the operational risk component of Citi’s financial plan
• On an ongoing basis, assess whether the stress testing results are meeting the business and risk management needs and contribute the model development agenda and its prioritization.
• Work with the technology team to implement improvements to the stress testing methodologies in an IT environment.
• Engage with stakeholders, including internal governance groups, audit and regulators regarding the operational risk stress tests.
• Prepare communication materials for senior governance groups.
• Design processes to assure that the execution process is efficient and appropriately controlled.
• Proactively identify, analyze, and monitor potential risks within the organization's operations, including Credit, Market, Operational or other Risk Portfolios.
• Develop and implement comprehensive risk mitigation strategies and policies, collaborating with relevant stakeholders across different business units.
• Analyze and prepare detailed risk reports for internal and external purposes, documenting inherent risks, portfolio concentrations, limit exceptions, stress testing, loss reserves, and high-risk exposures.
• Foster an open communication and knowledge sharing culture, encouraging collaboration across different levels and departments.
• Mentor junior analysts, promoting their professional development and ensuring their work's quality and accuracy.
• Monitor compliance across multiple business units, identifying potential risks and recommending enhancements to existing controls.
• Provide timely and critical data to Regulators, Risk Managers, and Senior Management for portfolio monitoring, business reviews, and regulatory reviews.
• Develop and implement interactive data visualization artifacts, presenting insights on risk exposure for strategic decision-making.
• Analyze and structure reporting requirements of Regulators and Senior Management effectively, proposing suitable risk reporting solutions.
• Construct and implement Corrective Action Plans, collaborating effectively with Internal Audit on risk-related matters.
• Build and maintain strong partnerships with stakeholders, defending team solutions and incorporating feedback.
• Design and optimize data models, data flows, and reporting processes, contributing to strategic tech tools migration.
• Present comprehensive analysis on key Risk metrics during Senior Management Committee reviews.
• Lead policy-driven, remediation-driven, and regulatory initiatives, collaborating with other Risk Reporting teams and cross-functional groups.
• Support business analysis for risk data and risk reporting programs.
• Collaborate closely with risk and portfolio managers, Finance, and Technology teams to acquire data for reports and ensure data quality, completeness, and consistency.
• Interpret requests from senior management and regulators, crafting appropriate solutions or alternatives.
• Deliver regular and time-sensitive ad-hoc information for regulatory requests and audit reviews.
• Ensure that key controls and process documentation requirements are compliant for Management Control Assessment (MCA), Basel Committee on Banking Supervision (BCBS), and End User Computing (EUC).
• Oversee Credit Bureau Reporting, Regulatory Reporting (e.g. FR Y-14), and monitoring of risk exposure relative to established limits.
• Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.
• Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.
• Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
• Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization.
• Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda
• Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
• Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
• Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
• Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
• Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals.
• Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult
• Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
• Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi’s clients and the community.
• Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development.
• Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities.
• Empathetically listens and understands others’ positions before acting on issues; works to amplify voices that are minimized in the workplace
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• 6-10 years of experience
• Certifications such as CPA, FRM or CFA are a plus.
• Comprehensive knowledge of financial instruments, risk metrics, and stress testing.
• Understanding of the different types of financial instruments and their associated risks.
• Ability to use and interpret various risk metrics to assess financial health.
• Thorough knowledge of stress testing methodologies and its application in real-world situations.
• Experience in programming/modeling, building financial models, developing and implementing algorithms.
• Exceptional critical thinking skills, enabling the synthesis of complex situations into succinct solutions.
• Practical, problem-solving, solutions-driven mindset.
• Continued development of strong communication skills.
• Deep understanding of the banking domain, specifically risk management and credit policies.
• Advanced skills in data analysis and understanding of statistical concepts.
• Ability to develop and implement risk mitigation strategies and process improvements.
• Proficiency in using advanced analytical tools and applications.

Education:

• Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

• Ensure essential procedures are followed and contribute to defining standards

• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals

• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources

• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Collaborate with the business/Technical product owner & SMEs to perform detailed requirements analysis

• Responsible for Components Design, Construction & Unit Testing of assigned components/modules

• Perform technical review and resolve any technical challenges

• Coordinate with customer stakeholders and bridge the offshore communication

• Understanding of agile /waterfall development methodologies and test-driven development practices

• Responsible for overall deliverables and highlight if any risk

Job Qualifications and Skillset:

• Minimum of 10 years of experience in Java development

• The role requires an individual who is results-focused, proactive, highly collaborative, confident under pressure, and has demonstrated skills in both solution evangelism and expectation management.

• Strong leadership skills, excellent communication, time-management; planning, negotiation skills and presentation skills are highly desirable.

• In-depth knowledge in building enterprise web applications

• In-depth knowledge and understanding of Core Java, Java EE, Spring boot

• excellent Knowledge in Spring Microservices architecture and design patterns

• In-depth knowledge of Multithreading , Concurrency, JPA , Hibernate

• Extensively used Eclipse or IntelliJ

• Excellent analytical, problem-solving, and troubleshooting skills

• Ability to work both independently and as part of a team

• Knowledge of Python, PySpark and working in BigData environment is a plus

• Knowledge of hardware and operating systems (Unix-based systems)

• Knowledge of event based architecture , JMS

• Understanding of relational databases (Oracle)

• Agile experience with application servers and web application servers

Education:

• Bachelor’s degree in computer science or engineering or equivalent discipline

• Master’s degree preferred

Anticipated Posting Close Date:

Solution Architecture & Design:

• Lead the architecture and design of end-to-end ServiceNow solutions, ensuring alignment with business objectives and IT strategy.
• Collaborate with business stakeholders to understand requirements and provide scalable, flexible, and secure ServiceNow designs.
• Define and maintain technical and functional roadmaps for ServiceNow deployments, upgrades, and integrations.

Leadership & Stakeholder Management:

• Serve as a subject matter expert (SME) and lead the technical direction for ServiceNow projects.
• Provide leadership and mentorship to junior architects, developers, and administrators in the ServiceNow environment.
• Engage with stakeholders to define business requirements and translate them into technical solutions while managing expectations and ensuring alignment with the overall IT strategy.

Platform Optimization & Best Practices:

• Ensure that ServiceNow implementations adhere to best practices for development, security, scalability, and performance.
• Design and enforce coding standards, system configurations, and governance processes across ServiceNow instances.
• Oversee integration efforts between ServiceNow and other enterprise systems, ensuring seamless and efficient workflows.

Customization & Integration:

• Lead the design and development of custom applications, modules, and integrations on the ServiceNow platform to meet business-specific needs.
• Implement integrations with third-party tools and systems using REST, SOAP, or other integration methods, ensuring data integrity and optimal system performance.

Problem-Solving & Troubleshooting:

• Provide high-level troubleshooting and issue resolution for complex ServiceNow incidents or challenges.
• Work proactively to identify and resolve any potential issues related to performance, scalability, or functionality.

Continuous Improvement & Innovation:

• Keep up-to-date with the latest ServiceNow features, releases, and best practices to ensure the platform is optimized for organizational needs.
• Recommend improvements, enhancements, and innovations that drive business process automation and operational efficiency.

Collaboration & Communication:

• Act as the primary technical liaison between business stakeholders, project managers, and development teams.
• Communicate complex technical concepts to non-technical stakeholders clearly and effectively.
• Collaborate with cross-functional teams to design and implement new ServiceNow capabilities.

Governance & Compliance:

• Ensure compliance with internal standards, regulatory requirements, and best practices in all aspects of ServiceNow development and deployment.
• Develop and enforce security policies and procedures related to the ServiceNow platform.
• Qualifications:· Experience:
• 7+ years of experience in IT with at least 5 years focused on ServiceNow implementations, development, and architecture.
• Proven track record of designing and delivering complex ServiceNow solutions, including custom applications, integrations, and enterprise-level deployments.
• In-depth experience with ServiceNow ITSM, ITOM, ITAM, and other ServiceNow modules (e.g., IRM, VR, HRSD, CSM, SecOps, etc.).
• Experience leading cross-functional teams and managing multiple stakeholders during the design and implementation of ServiceNow solutions.

Technical Skills:

• Expertise in ServiceNow platform architecture, custom development, and integration.
• Strong proficiency in ServiceNow development tools, such as ServiceNow Studio, Flow Designer, and the ServiceNow Scripting environment (JavaScript, Glide API).
• Knowledge of integration technologies such as REST, SOAP, MID Server, and ServiceNow IntegrationHub.
• Hands-on experience with ServiceNow reporting, dashboard creation, and data modeling.

Certifications (Preferred but not required):

• ServiceNow Certified Technical Architect (CTA).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ITIL Foundation or Advanced ITIL Certification.

Personal Attributes:

• Strong leadership, mentoring, and team-building skills.
• Ability to effectively communicate complex ideas and solutions to non-technical stakeholders.
• Exceptional problem-solving and troubleshooting skills.
• Detail-oriented with a focus on delivering high-quality, scalable solutions.
• Strong analytical skills and the ability to think strategically.

Education:

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field (or equivalent work experience).

Anticipated Posting Close Date:

Ethics Intake Analyst

Approximately 1,200 in-house attorneys and an additional 280 staff are assigned to support global products, regions and global programs with a focus on key areas of legal risk and key legal entities.

The Legal Support Associate Officer is a non- attorney role that requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

Responsibilities:
• Processing concerns and sending matters to the appropriate Ethics Office personnel.
• Capturing detailed process information via the Ethics Office’s case management system
• Performing internal controls as needed.
• Developing reports/charts/analysis to highlight trends, correlations, and key issues.
• Supporting technology enhancements to Ethics Office systems.
• Assist with other Ethics Office initiatives as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:

Bachelors/University degree or equivalent experience.
• 5-7 years of relevant experience is required.
• Advanced Excel preferred. Skilled in VLOOKUP and other advanced formula development, Pivot Table generation and Pivot reporting and formatting. Data analysis, automation and/or Business Intelligence tools a plus.
• Experience with Cognos strongly preferred.
• Excellent written and verbal communication skills.
• Work collaboratively with regional and global personnel within the Ethics Office and key business partners; ability to navigate a complex organization.
• Excellent project management and organizational skills and capability to handle multiple projects at one time.

Anticipated Posting Close Date:

Responsibilities:

• Design and deliver AI & ML Platform as a Service solution(s) including Generative AI (GenAI) capabilities as turn-key offerings to support Citi lines of businesses.
• Work on designing hybrid cloud architecture patterns, product evaluations, and enablement efforts to build solutions using IaaS, PaaS, and SaaS capabilities.
• Contribute towards driving strategy and roadmap for evolving Citi’s data analytics ecosystem.
• Stay up to date with industry trends and advancements in AI technologies including GenAI and apply them to build new capabilities.

Qualifications:

• Strong understanding of private and public cloud technologies, architectures, network designs, etc., along with working experience of one of the major public cloud service providers – AWS, GCP, or Azure. GCP experience preferred.
• Knowledge of GenAI services on GCP, AWS or Azure.
• Proven experience and understanding of working with AI & ML technologies.
• Understanding of platform architecture, high availability, fail-over, disaster recovery planning, and implementation considerations based on service level agreements.
• Knowledge of business intelligence solutions such as Tableau, Qlik, etc. and analytics solutions such as H2O, Dataiku, Google Vertex AI, etc.
• Exposure to Big Data technologies like Hadoop, Spark, Hive, Impala, HBase, YARN, etc. using distribution from Cloudera or MapR. Cloudera experience preferred.
• Hands on work with one of the major programming languages Java, Python, Ruby, etc.
• Working knowledge of container technologies, Kubernetes, Infrastructure as Code (IaC), and CI/CD.
• Excellent written and verbal communication skills.
• Capable of building, articulating, and presenting new ideas to technical, non-technical, and business communities.
• Experience managing vendor interactions for troubleshooting sessions, enhancement requests, and guiding vendor roadmaps to meet Citi standards and functional requirements.
• Self-starter able to work with minimal supervision and in a global team of members with diverse skills and backgrounds.

Preferred Qualifications:

• Experience in moving application workloads from on-premises Hadoop platforms to GCP (Google Cloud Platform) IaaS services like Google Cloud Engine, and Google Cloud Storage and/or PaaS services like Dataproc, Big Query, and Big Table.

Education:

• Bachelor's degree required, 8 or more years of experience in relevant technologies

Anticipated Posting Close Date:

Functions and Technology is an important enabler of Citi's strategy, supporting the needs of Finance, Risk, HR, Chief Data Office, Chief Operating Office Technology, Global Legal Affairs, and Compliance, Internal Audit, etc. Its mission is to deliver world-class technology solutions for Citi's Global Functions using common data, analytics, and platforms. Citi's Technology Infrastructure services cover 14 functions from End user services, Compute/Network/Storage/Data, Public/Private Cloud, Data Center hosting, Mainframe and Host systems to production operations. TheHead of Cyber Risk for Global Functions and Technology is

Position Overview:

Key Responsibilities:

• Develop and implement a comprehensive cyber risk strategy aligned with the company's overall risk appetite and regulatory requirements for global functions and technology business units.
• Establish and maintain a robust cyber risk management operations and ensure cyber risk exposures are managed within the defined company risk appetite, proactively identifying and addressing potential breaches.
• Prepare and present clear, concise, and insightful cyber risk reports to senior management and relevant risk committees, effectively communicating risk exposures and mitigation strategies.
• Build and maintain strong relationships with senior and mid-level managers across business, technology, and risk functions, acting as a trusted advisor on all cyber risk matters.
• Represent the First Line of Defense cyber risk perspective in various risk forums and committees, contributing to informed decision-making.
• Lead, mentor, and develop a team of cyber risk analysts, fostering a high-performance culture focused on collaboration and excellence.
• Identify emerging thematic cyber risk issues, analyze potential impacts, and develop proactive preventative and detective controls to mitigate these risks.
• Oversee the design, implementation, and ongoing assessment of cyber risk controls to ensure their effectiveness in reducing risk.
• Partner with the internal regulatory team to address cyber risk-related inquiries and ensure compliance with relevant regulations.
• Collaborate effectively with the CISO organization, Technology and Business Risk & Controls, Second Line of Cyber Risk, Internal Audit, and other relevant stakeholders.

Qualifications:

We are looking for a highly skilled and experienced individual with the following qualifications:

• Minimum of 10 years of progressive experience in cyber risk management, information security within the financial services industry.
• Proven experience leading and managing a team of cyber risk professionals.
• Demonstrated experience in developing and implementing cyber risk strategies and frameworks in a large, global organization.
• Significant experience interacting with senior management and presenting risk findings.
• Experience in 1st Line of Defense risk management and interfacing with regulators, auditors, and risk committees
• Ability to assess emerging threats, cyber risk trends, and define control strategies
• Deep understanding of cyber risk management principles, frameworks (e.g., NIST CSF, ISO 27001, Cyber Risk Institute Profile), and methodologies.
• Familiarity with regulatory requirements and compliance frameworks relevant to the financial industry (e.g., GDPR, CCPA, GLBA).
• Strong knowledge of various cyber threats, vulnerabilities, and attack techniques
• Experience with risk assessment methodologies (e.g., qualitative and quantitative risk analysis).
• Excellent data analysis and reporting skills, with the ability to translate technical findings into business-relevant insights.
• Experience in developing and implementing risk metrics and key risk indicators (KRIs).
• Understanding of technology infrastructure, cloud computing, and application development
• Exceptional communication and presentation skills, with the ability to effectively communicate complex technical information to both technical and non-technical1 audiences, including senior management.
• Strong leadership and team management skills, with the ability to motivate, develop, and inspire a team.
• Excellent interpersonal and relationship-building skills, with the ability to collaborate effectively with diverse stakeholders.
• Strategic thinking and problem-solving3 skills, with the ability to anticipate future risks and develop proactive solutions.
• Strong influencing and negotiation skills, with the ability to drive consensus and achieve desired outcomes.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong analytical and critical thinking skills,4 with a keen attention to detail.
• High level of integrity and ethical standards.

Education/Certifications:

• Bachelor’s/University degree, Master’s degree preferred
• Relevant professional certifications such as CISSP, CISM, CRISC, or equivalent are highly preferred.

Anticipated Posting Close Date:

Responsibilities:

• Helping the business to deliver its strategic goals and new business initiatives
• Staying abreast of external market developments and assessing impacts to our business.
• Overseeing costs saving initiatives
• Overseeing production sales & trading issues, stepping in when they are not being resolved and there is a risk to the business operations
• Supporting the business to manage their headcount and team management

The role of a business manager is varied and therefore requires an ability to problem solve and leverage knowledge of operational processes to diagnose and resolve issues in a fast-paced environment. Business managers are often the hub of communication. The candidate should demonstrate clear and concise written and verbal communication skills. As a part of the wider Business Unit Manager team, this role will be party to cross-business projects and initiatives and have opportunities to work with other members of the team and other parts of the firm. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications:

• Relevant experience
• Strong communication skills (verbal and written)
• Knowledge of the financial services industry and technology
• Proficiency in management information
• Commodities and/or Business Management experience is preferred
• Previous experience in managing complex projects and processes
• Proven ability to work in high-pressure environments
• Experience in developing and maintaining effective work relationship

Skills:

• Strong communication skills (written and verbal)
• Self-starter and highly motivated
• Teamwork
• Problem solving and issue diagnostics
• Ability to conduct research/analysis and organize findings
• Ability to independently juggle multiple priorities and ongoing task

Education:

• Bachelor’s Degree/University degree OR equivalent experience

Anticipated Posting Close Date:

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