דרושים Senior Security Escalation Engineer ב-Cisco ב-United States, Atlanta

Lead with Architecture and Outcomes

• Architect and present solutions that span the Cisco portfolio—data center, enterprise networking, security, observability, and routed optical infrastructure
• Translate customer challenges into architectures that reduce operational risk, improve resilience, and accelerate digital transformation

• Engage with companies operating at global scale, supporting platforms that deliver real-time, low-latency, high-availability experiences to millions of users
• Design for agility, automation, and AI-ready infrastructure

• Lead technical workshops, whiteboards, and deep dives to help establish Cisco as the strategic technology partner
• Highlight the power of platforms like Cisco Silicon One, SONiC, SRv6, Nexus Dashboard, ACI, Meraki, UCS, Splunk, and Cisco Hypershield

• Partner with account managers, product teams, and specialists to align Cisco innovation with customer priorities
• Connect business goals with technical strategy for a full-stack, cross-domain impact

• Enterprise Networking (Catalyst, SDA, SD-WAN)
• Data Center (Nexus, ACI, NX-OS, UCS, Hyperconverged)
• Security (SASE, Zero Trust, XDR, Firepower, Duo, SecureX)
• Routed Optical Networking (NCS, Silicon One, Segment Routing)
• Observability & Analytics (Nexus Dashboard, ThousandEyes, Splunk)
• Open Networking (SONiC) and AI-Ready Infrastructure

• 6+ years of demonstrated ability in technical sales, architecture, or systems engineering
• Skilled in multi-domain network design across campus, data center, cloud, and edge
• Comfortable with executive storytelling and technical deep dives
• Understands how to align infrastructure design to customer business models
• Passionate about solving problems with elegant, scalable architecture—not just features
• Familiar with modern digital workloads (e.g., containerized apps, microservices, ML pipelines, real-time gaming backends)

• Experience working with or supporting:
• Esports ecosystems, media production workflows, or content delivery pipelines
• Streaming infrastructure, CDN strategy, or OTT architectures
• Multiplayer game networking, mobile-first platforms, or in-game telemetry
• Cloud-native platforms like AWS, GCP, Akamai, or Azure Media Services
• Background in gaming, digital art, media production, or a strong passion for the industries we support
• Community involvement, side projects, blogs, or open-source contributions in gaming/media/infrastructure

The application window is expected to close on: 8/15/2025

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

As a Networking Solutions Engineer, you will play a pivotal pre-sales technical role, working directly with key decision-makers and internal partners to showcase Cisco Networking products and solutions. You will help customers achieve their business outcomes by designing and configuring secure network architectures, leading demonstrations and Proof-of-Concept (PoC) labs, and providing expert guidance on advanced observability, automation, and AI-driven capabilities. This is an exciting opportunity to influence Cisco’s customer strategies and contribute to their digital transformation.

• Partner with Account Executives to drive business and growth opportunities
• Design and configure secure networking solutions (Routing, Switching, Wireless,
• Automation) to meet specific customer requirements
• Lead RFP responses, product demonstrations, and Proof-of-Concept labs
• Maintain deep product and solution knowledge, including competitive positioning
• Monitor market and industry trends to anticipate and address customer needs

• 5 years demonstrated ability in sizing and designing Routing, Wireless, and Switching deployments across Cloud, On-Prem, and Hybrid environments
• Extensive knowledge of networking protocols (e.g., TCP/IP , BGP , OSPF, EIGRP , LISP) and network segmentation technologies (e.g., VRF, MPLS, ZeroTrust, SDA, 802.1x, SGT, Adaptive Policy)
• Pre-sales technical experience supporting enterprise customers
• Bachelor’s degree in Engineering, Computer Science, or related field, or equivalent experience
• Ability and willingness to travel up to 35% as needed

• Excellent communication and presentation skills, comfortable with audiences of all sizes
• Familiarity with competitive networking products (e.g., HPE/Aruba, Juniper, Arista, Fortinet)
• Cisco and non-Cisco certifications (e.g., CCIE, CCDE, DevNet, AWS, Google, Terraform)
• Experience with API integration and network programmability
• Strong critical thinking skills and customer-focused attitude, with the ability to manage multiple projects in a fast-paced environment

The application window is expected to close on: August 22, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Must live in or be willing to relocate to MN, IA, ND or SD

As a part of US Commercial, you’ll have the chance to develop your skills and build a long-term career in an ultra-dynamic environment. We invest in YOU.

YOUR IMPACT

As a Solutions Engineering Leader for US Commercial in the North Central Select region, you’ll have the opportunity to:

MINIMUM QUALIFICATIONS

- 8+ years of pre-sales engineering/industry experience, with acumen around inter-networking products and trends, including competitive landscape

- Exceptional interpersonal, problem-solving, and solution-selling skills.

PREFERRED QUALIFICATIONS

- Experience with AI-ready data centers, Hybrid Work and

- Bachelor’s degree or equivalent experience in engineering, science, or a related field

• Develop Go-to-Market Strategy for new and existing products: Develop and execute the GTM strategy for hybrid infrastructure solutions, identifying adoption patterns, use cases, target markets and customer segments operating across virtualized and containerized environments
• Customer-Centric Product Evolution: Engage directly with early adopters and design partners to understand infrastructure pain points, application dependencies, and operational requirements. Transform these insights into product requirements and positioning that addresses real-world hybrid cloud scenarios
• Develop Core Product Positioning, Messaging, and Differentiators: Craft compelling and consistent positioning and messaging around the differentiators that align with the overall product strategy and resonate with customers and partners. Work with inbound product management, engineering, and the field to identify and articulate the outstanding value propositions of Cisco Infrastructure and Security products, ensuring they are communicated and understood by the target audiences. Passionately represent the voice of our customers to internal teams.
• Enable Sales and Partners: Develop content for collateral, product training, and other resources for direct sales teams and partner organizations. Engage directly with sales and customers to understand changing needs. Attend industry events. Serve as subject matter expert.
• Conduct Market Research: Continuously analyze the market and customer feedback to identify emerging trends, opportunities, and threats. Conduct meticulous competitive analysis to ensure the product is positioned successfully.
• Influence Partners, including Executives: Use excellent communication skills for effective engagement. Demonstrate your strong analytical and problem-solving skills with a data-driven mentality to make product and marketing recommendations. Define and monitor metrics to assess GTM success.

• 10+ years in enterprise infrastructure/platform technology with at least 5 years in product marketing or technical product management
• Bachelor's degree in computer science, engineering, or equivalent technical experience
• Hands-on experience with both VMware vSphere/ESXi and Kubernetes/OpenShift environments
• Proven track record working with enterprise customers on infrastructure modernization initiatives
• Deep understanding of application architectures, infrastructure dependencies, and platform integration challenges

• Direct experience with infrastructure transformation and application modernization projects
• Knowledge of specific technologies: vMotion, Storage vMotion, Kubernetes operators, Helm charts, persistent volumes, and CNI plugins
• Understanding of enterprise concerns: compliance, data gravity, licensing optimization, and TCO modeling
• Experience with related technologies: Tanzu, Anthos, AWS Outposts, Azure Arc
• Experience presenting to business and technical audiences at conferences like KubeCon, VMworld, or Red Hat Summit
• Experience speaking publicly to an executive-level audience
• Product marketing experience
• MBA
• Strong project execution skills, attention to detail, and a risk-mitigation mentality
• Self-motivation and partnership a strive to find new and innovative solutions
• Excellent analytical, problem-solving, and reporting skills in customer-facing roles
• Ability to lead and influence via persuasion, perseverance, and energy to drive consensus across functions and teams
• Collaboration with internal and external partners

• Anticipate customer objections around platform compatibility, performance considerations, and operational complexity
• Build trust with skeptical infrastructure teams who've experienced failed transformation initiatives
• Create compelling business cases that justify infrastructure investments
• Navigate complex enterprise procurement cycles with multiple stakeholders
• Balance technical accuracy with accessible storytelling